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Best Western Clearlake Plaza

2.5 star property

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Photo gallery for Best Western Clearlake Plaza

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Business centre
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)
Lobby
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View in a map
3440 E Clearlake Avenue, Springfield, IL, 62702
  • Place, Adams Wildlife Sanctuary
    ‪2 min drive‬
  • Place, Abraham Lincoln Presidential Library and Museum
    ‪6 min drive‬
  • Place, Illinois State Fairgrounds
    ‪7 min drive‬
  • Airport, Springfield, IL (SPI-Abraham Lincoln Capital)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hair dryer, towels

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

1 Queen Bed, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

Queen Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Suite-3 Queen Beds, Non-Smoking, Sofabed, Living Area, Microwave And Refrigerator, Wi-Fi

  • Sleeps 6

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About this property

Best Western Clearlake Plaza

This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and express check-out.
Best Western Clearlake Plaza offers 45 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. This Springfield hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Clearlake Plaza. During your stay, you'll be within walking distance of Adams Wildlife Sanctuary. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps) and wired Internet in some public areas
  • Free self parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, an elevator, and a vending machine
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Adams Wildlife Sanctuary and 5 minutes from Abraham Lincoln Presidential Library and Museum
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Clearlake Plaza offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Best Western Clearlake Plaza also features a vending machine, express check-out, and an elevator. Self parking is free.

This Springfield hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:30 AM to 8:30 AM and on weekends from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Roll-in shower (76 centimetre wide)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (140 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Clearlake

Best Western Clearlake Plaza

Best Western Clearlake Plaza Hotel

Best Western Clearlake Plaza Hotel Springfield

Best Western Clearlake Plaza Springfield

Clearlake Plaza Springfield

Best Western Clearlake Plaza Hotel

Best Western Clearlake Plaza Springfield

Best Western Clearlake Plaza Hotel Springfield

Best Western Clearlake Plaza Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 340 out of 767 reviews
Rating 8 - Good. 273 out of 767 reviews
Rating 6 - Okay. 97 out of 767 reviews
Rating 4 - Poor. 28 out of 767 reviews
Rating 2 - Terrible. 29 out of 767 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

SHERRY

Stayed 1 night in Feb 2026

4/10 Poor

Troy

Travelled with family
Liked: Staff & service
Disliked: Amenities
Dates and musty
Stayed 1 night in Jan 2026

6/10 Okay

Darla

Stayed 1 night in Nov 2025

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, and spotless. All the staff were extremely professional, and went out of there way. I loved my stay, and I highly recommend the best western to anyone who wants the best stay around the erea. Thank you for an awesome stay. Theresa Palmer
Stayed 1 night in Dec 2025

8/10 Good

Sarah

Stayed 1 night in Dec 2025

6/10 Okay

Josh

Business traveller
The lady at the check-in counter didn't smile, engage in any conversation or even look up from her computer. The room was average, no frills, but everything worked. The free breakfast was a joke, only a few eggs, no meat, no bread other than bagel and no cereal or fruit.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Hartley

Liked: Cleanliness
Standard breakfast of sausage meat stuff and egg matter Pattie’s it was fine and filled the bill. Other options. Easy location.
Stayed 1 night in Oct 2025

6/10 Okay

Dona

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was accommodating and friendly. Unfortunately the hotel has not been updated. The rooms were musty smelling to the point my clothes/bags smelled after I checked out. The carpet had stains and had not been cleaned in a long time. There were people grilling, drinking and playing loud music in the parking lot well into the late night. I have stayed at this location a few times over the years but will not in the future due to the current status of hotel. I did not feel safe as a single person traveling alone.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mary Beth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the staff was very nice and friendly. Bed was very comfortable.
Stayed 1 night in Sep 2025

6/10 Okay

Marilyn

Liked: Staff & service, property conditions & facilities
I failed to mention to the staff that i killed, what appeared to be, a bedbug on my pillow. I didn't see anymore or notice any bites.
Stayed 1 night in Oct 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities
Most things were ok, but the TV channel selecting was abismal. You can't tell what most of the channels were and the few you could, you couldn't tell what program was on.
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
pool. convenient location
Stayed 2 nights in Sep 2025

8/10 Good

Sabrina

Stayed 1 night in Aug 2025

10/10 Excellent

Sherry

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Stayed 1 night in Aug 2025

8/10 Good

Floyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Cari

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
A bit leary at first because of the inconsistent reviews (and when I pulled in there was a mattress in the dumpster area), but my room was clean, well laid out, and comfortable—although the furniture/decor could use updating.Mary at the front desk was friendly, gave good directions and recommendations, and overall helpful. This Best Western allows cats, and mine definitely enjoyed his adventure, and I enjoyed being able to bring him along. Splashing around in the pool revived me after long Hades hot and humid days at the Illinois State Fair. It was quiet even though the hotel seemed to be close to full, and the location is right off the highway convenient, and only a ten/fifteen minute drive if that from downtown. There were a few things: sliding doors would eliminate the struggle with the luggage cart. The breakfast hours could (and should) be extended beyond 8:30(!). The sink in my room drained verrrry slowly. The tub faucet and the toilet both wiggled a lot. Overall, an enjoyable stay, and I will put it at the top of my list next time I visit Springfield.
Stayed 4 nights in Aug 2025

6/10 Okay

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioner not working properly
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay.

Stayed 1 night for the state fair concert. The location was great, right off the freeway, quick drive to the fairgrounds. The beds were comfortable, the breakfast is only 6:30am-8:30am which is not a lot of time so we didn’t get to partake in that. The staff was friendly and helpful. The building you can tell is on the older side but was just what we needed for a single night stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Jon

Stayed 1 night in Aug 2025

6/10 Okay

Louis

Travelled with family and small children
Liked: Staff & service
The indoor pool was really cold so that was disappointing. Breakfast could be better. Staff was friendly. The room was ok. I would say it was ok in general but I've been to nicer best westerns
Stayed 1 night in Aug 2025