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Crowne Plaza Springfield by IHG

3.5 star property

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Photo gallery for Crowne Plaza Springfield by IHG

Exterior
Café
Meeting facility
Meeting facility
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Free airport shuttle
  • 24/7 front desk

Explore the area

View in a map
3000 S Dirksen Pkwy, Springfield, IL, 62703
  • Place, University of Illinois at Springfield
    ‪3 min drive‬
  • Place, Washington Park Botanical Gardens
    ‪5 min drive‬
  • Place, Knights Action Park
    ‪5 min drive‬
  • Airport, Springfield, IL (SPI-Abraham Lincoln Capital)
    ‪13 min drive‬

Room options

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite

  • 74 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.2 out of 10
Very good
(10 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(34 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Living Area & Add'l Half Bath)

Suite, 1 Bedroom (Living Area & Add'l Half Bath)

Suite, 1 Bedroom (Living Area & Add'l Half Bath)

8.0 out of 10
Very good
(1 review)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Communications)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(65 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Springfield by IHG
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,002 reviews
The price is €102
includes taxes & fees
16 Dec - 17 Dec
Holiday Inn Express Springfield by IHG

About this property

Crowne Plaza Springfield by IHG

Hotel in Springfield with airport shuttle service and a fitness center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and free train station pick-up. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available once per stay.
Crowne Plaza Springfield by IHG offers 288 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and microwaves can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Springfield by IHG. During your stay, you'll be close to Washington Park Botanical Gardens. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy American cuisine while dining at Long 9 Restaurant
  • Cooked-to-order breakfast offered for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and a sauna
  • 6 minutes by car from Washington Park Botanical Gardens and 6 minutes from Adams Wildlife Sanctuary
  • Free airport and train station pick-up shuttle service
  • Pets welcome for a fee
Crowne Plaza Springfield by IHG offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 70622 square feet (6561 square meters) and includes a conference center. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Springfield by IHG. A roundtrip airport shuttle (available on request) and a train station pick-up service are free. Free self parking is available.

This 3.5-star Springfield hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Long 9 Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch.
Long 9 Bar and Grill - This bar specializes in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free train station pick-up shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 6 to 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Long 9 Bar and Grill
  • Long 9 Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (70,622 square foot of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (51 centimetre high)
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 16.00 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Springfield by IHG offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Springfield
Crowne Plaza Springfield
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza
Crowne Plaza Springfield Hotel

Crowne Plaza Springfield by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 521 out of 1001 reviews
Rating 8 - Good. 199 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 75 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Stayed 1 night in Aug 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, felt like nobody else was there. Bed was very comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kavonte

Stayed 1 night in Sep 2025

6/10 Okay

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Constance

Travelled with family
Liked: Cleanliness, staff & service
We had a very nice stay. Very busy hotel and well appointed.
Stayed 2 nights in Sep 2025

10/10 Excellent

tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful,
Stayed 1 night in Sep 2025

10/10 Excellent

Jaye

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and public spaces were super clean and well kept. For our meeting the lunch was catered by the hotel and it was delicious!
Stayed 1 night in Sep 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Great!
Stayed 1 night in Aug 2025

8/10 Good

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very courteous. Nice room but could be cleaner. Baseboards dusty and coffee maker not clean resulting in debris in coffee.
Stayed 2 nights in Sep 2025

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique decor. Some rundown facility. Room no clock, dirty windows.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cedric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and the room was nice and spacious.
Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Shane

Stayed 1 night in Aug 2025

10/10 Excellent

Renee

Stayed 1 night in Aug 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Stayed 1 night in Aug 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the room, the peaceful space on the roof to look out over the area. Breakfast was the best in a Hotel I've ever had, the bar was a nice space for evening relaxing. Apon arrival we were told that the air-conditioning had just been repaired and it would take a while for the room to cool. We stayed 2 night and it never went below 75 in our room. We were offered our money back but decided to stay. We understand things are uncontrollable sometimes but took longer then expected to cool the room, this is why I didn't give it excellent. Would definitely stay again!
Stayed 2 nights in Aug 2025

4/10 Poor

Daniel

Travelled with pets
During my stay, the AC and water was not working due to a sewage line break by the city down the road. The GM at night was pretty rude about the information when I checked on the issue because my room was 78°. They did give me bonus points when I had to ask a third time the next day about the AC. The front desk worker was very nice and very polite. I believe his name was Ben. But again, I believe the GM at night would have been courteous and understanding I would have provided a much better review even though the hotel could not provide the services required of
Stayed 4 nights in Aug 2025

10/10 Excellent

Cheryl

Stayed 4 nights in Aug 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The A/C units were not working and it was 80 Degrees in the room. We had to make other arrangements.
Stayed 1 night in Aug 2025