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Greenstay Hotel & Suites

2.5 star property

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Photo gallery for Greenstay Hotel & Suites

Lobby sitting area
Outdoor pool, pool loungers
Fitness facility
Premium bedding, individually decorated, individually furnished, desk
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
222 N Ingram Mill RAve, Springfield, MO, 65802
  • Place, Evangel University
    ‪3 min drive‬
  • Place, Hammons Field
    ‪5 min drive‬
  • Place, Springfield Cardinals
    ‪5 min drive‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬

Room options

View all photos for Business Studio Suite, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Business Studio Suite, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Single Room, 1 Queen Bed, Accessible

Premium bedding, individually decorated, individually furnished, desk

Standard Single Room, 1 Queen Bed, Accessible

8.6 out of 10
Excellent
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite, 1 Bedroom, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Family Studio Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(147 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(165 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Greenstay Hotel & Suites

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Greenstay Hotel & Suites offers 99 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Greenstay Hotel & Suites. During your stay, you'll be close to Bass Pro Shops Outdoor World. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, a meeting room, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 4-minute drive from Evangel University and 10 minutes from Bass Pro Shops Outdoor World
  • Dogs welcome for a fee (restrictions apply)
Greenstay Hotel & Suites offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 603 square feet (56 square meters) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Greenstay Hotel & Suites. Self parking is free.

This Springfield hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 603 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 7 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 27 and close September 07.
  • Children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

GreenStay
GreenStay Hotel
GreenStay Hotel Springfield
GreenStay Springfield
Greenstay Hotel And Suites
Greenstay Hotel & Suites Hotel
Greenstay Hotel & Suites Springfield
Greenstay Hotel & Suites Hotel Springfield

Greenstay Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 892 out of 1630 reviews
Rating 8 - Good. 396 out of 1630 reviews
Rating 6 - Okay. 199 out of 1630 reviews
Rating 4 - Poor. 86 out of 1630 reviews
Rating 2 - Terrible. 57 out of 1630 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Austin

Travelled with group
Liked: Cleanliness, staff & service, amenities
We love staying here great staff good location
Stayed 1 night in Dec 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff very friendly. Facilities- expect what you pay for. Furniture was very worn, mattress comfortable. Good if you don’t need to be spoiled by furniture.
Stayed 1 night in Dec 2025

10/10 Excellent

Len

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Comfortable room.
Stayed 1 night in Dec 2025

8/10 Good

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Courteous easy check in
Stayed 1 night in Dec 2025

8/10 Good

Ramona

Stayed 1 night in Nov 2025

4/10 Poor

Delores

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The carpet and the chair were very dirty, stained. The pillows were like rocks. The breakfast was lacking.
Stayed 1 night in Nov 2025

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, amenities
Check in was fine with no issues. I was staying 3 nights and "upgraded" to a business suite but upon entry the room had a musky smell. It was clean but in disrepair. Torn curtains, miss-matched, worn out office chair and bathroom ceiling tiles set the tone for an underwhelming experience. Breakfast we low grade mushy eggs and sausage 3 days in a row. I would upload photos if this app allows it. I doubted a different room would have been much better, though they would have had plenty since the place was a ghost town. The bed was low grade with matching, thin bedding. There is nothing "Green" about this property and it really was motel 6 at best quality. I felt miss-led by Hotel.com's 8.6 "excellent" rating and tried to call for cancel options but they would only let me get a refund if the property approved it and that was doubtful given i was one of 3 guests staying. I will likely stop using Hotels.com and just work directly with the hotel chains websites. One positive was housekeeping service was surprising provided.
Torn drapes
Worn and mis-matched "gaming" chair
Bug on first night
random ceiling tiles
Stayed 3 nights in Nov 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just needed a place to sleep from site-seeing. It was easy to check-in, clean, quite. We had a small fridge and microwave at a very affordable price.
Stayed 1 night in Nov 2025

6/10 Okay

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room and a tasty breakfast
Stayed 1 night in Nov 2025

8/10 Good

Victoria

Stayed 1 night in Nov 2025

6/10 Okay

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Alice

Stayed 1 night in Nov 2025

2/10 Terrible

nydia

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
1st room smelled like body odor, red stain on bathroom door, dusty. 2nd room linens weren't changed, carpet visibly dirty. Went because of the ratings, but nope.
Stayed 1 night in Nov 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy room access. Clean lobby and room.
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and easy check-in.
Stayed 1 night in Nov 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The mattress was not in very good condition. It sagged in the middle. Overall, very nice staff and stay. Love the EV chargers! 😉
Stayed 1 night in Nov 2025

4/10 Poor

Karla

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Bathroom had multiple areas of mold and accumulated dust including the bathroom exhaust fan. When we arrived, the HVAC unit’s filter was lying on top of the unit. The room itself looked worn and outdated. The bed was comfortable but several of the pillows were flat. This room was on the first floor. We have stayed in this hotel several times before, always on the second floor. The rooms seemed better there. It seems like this hotel has gone downhill over the past year. We will not stay here again. (When we brought these concern to the attention of the front desk when we checked out, she showed me a receipt where they supposedly refunded $20 of our bill. Three weeks later, the refund has not showed up through my credit card.)
Stayed 2 nights in Nov 2025

10/10 Excellent

Aracely

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We arrived at 3AM exhausted and was greeted so nicely upon arrival. The receptionist was genuine and asked how our drive was. The rooms were very clean! Safe location and did I mention the breakfast was great!
Stayed 1 night in Nov 2025

10/10 Excellent

carla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Shelby

Stayed 1 night in Oct 2025

10/10 Excellent

Marl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appreciated having EV charging available.
Stayed 1 night in Nov 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service
The staff was excellent. A few problems in the room tho…there is a medal rod sticking out on the left side of the bed that is dangerous. The lighting in the bathroom is very poor. The shower did not get hot enough.
Stayed 1 night in Nov 2025