Homewood Suites by Hilton Holyoke-Springfield/North

3.0 star property

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Photo gallery for Homewood Suites by Hilton Holyoke-Springfield/North

Exterior
Indoor pool
Fridge, microwave, stovetop, dishwasher
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Kitchen
  • Pet-friendly
  • Breakfast included

Explore the area

Map
375 Whitney Ave, Holyoke, MA, 01040
  • Holyoke Mall
    ‪5 min walk‬
  • MGM Springfield
    ‪9 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪9 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪36 min drive‬

Room options

One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms

  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Roll-In Shower, Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (1 Bedroom)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed

  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Accessible, Non Smoking (Accessible Tub, 1 King/2 Queens)

  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Studio, 1 King Bed, Non Smoking, Corner

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Homewood Suites by Hilton Holyoke-Springfield/North

Hotel with free breakfast, a quick walk to Holyoke Mall
An indoor pool, a fitness center, and a hot tub are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Homewood Suites by Hilton Holyoke-Springfield/North offers 114 accommodations with DVD players and safes. Beds feature premium bedding. Televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Holyoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Homewood Suites by Hilton Holyoke-Springfield/North. During your stay, you're just a quick walk from Holyoke Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a meeting room, and conference space
  • Onsite recreation includes a gym and basketball
  • Just a 1-minute drive from Holyoke Mall and 6 minutes from Wistariahurst Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Homewood Suites by Hilton Holyoke-Springfield/North offers its guests an indoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. Free breakfast is served daily. The business-friendly Homewood Suites by Hilton Holyoke-Springfield/North also features barbecue grills, coffee/tea in a common area, and a fireplace in the lobby. Free self parking is available.
Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Free rollaway/extra bed
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010261370
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Holyoke-Springfield/North
Homewood Suites Hilton Hotel Holyoke-Springfield/North
Homewood Suites Hilton Holyoke-Springfield/North Hotel Holyoke
Homewood Suites Hilton Holyoke-Springfield/North Hotel
Homewood Suites Hilton Holyoke-Springfield/North Holyoke
Homewood Suites by Hilton Holyoke Springfield/North
wood Suites Hilton HolyokeSpr
Homewood Suites by Hilton Holyoke Springfield/North
Homewood Suites by Hilton Holyoke-Springfield/North Hotel
Homewood Suites by Hilton Holyoke-Springfield/North Holyoke

Homewood Suites by Hilton Holyoke-Springfield/North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sophia

Liked: Staff & service
Property was nice , spacious . Nice pool wish they had dining on site
Stayed 1 night in Mar 2025

6/10 Okay

Delanie

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Cathi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok. I wouldn’t stay there again
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Hotel. Would stay here again.

Clean hotel. I wouldn't use the cooking utensils provided, unfortunately the pots and pans were all really old non stick ones with the Teflon/non stick layers peeling off - they might as well not offer any at that point.
Stayed 1 night in Jan 2025

10/10 Excellent

LETICIA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and beautiful hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Jarred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Giraldy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 1 night in Feb 2025

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to lots of shopping
Stayed 1 night in Feb 2025

8/10 Good

Bri' Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In and out easy. Comfortable and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N /a
Stayed 2 nights in Feb 2025

10/10 Excellent

kerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, clean, well maintained. The lobby was inviting with comfortable chairs next to the fireplace. Staff were all super friendly and helpful. The free breakfast buffet was a plus. The pool and hot tub were amazing. Our suite was spacious and very comfortable. We will definitely be back. Very conveniently located Minutes from the mall and many, many restaurants.
Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Stayed 1 night in Feb 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

During a snow storm and the staff were right on the job thank you for everything
Stayed 1 night in Feb 2025

10/10 Excellent

Margary

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean & staff was amazing!
Stayed 1 night in Feb 2025

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here many times and have found it a great location. Yankee Candle not far away. Great shopping very nearby. Quite a few restaurants to choose from or eat in.
Stayed 1 night in Feb 2025

8/10 Good

Andrea

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and comfortable bed.
Stayed 1 night in Feb 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Stay

Our stay was good. Hotel was clean and comfortable. It does need some updating but in general was good. The pictures of the suites do not match what you get. The shower is not handicap accessible for wheelchair bond guests.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great. Just get your own breakfast.

The stay overall was amazing. Friendly staff, clean and spacious room, the indoor pool was excellent. The breakfast was horrible. Some of the worst food I've ever had. The eggs had zero flavor, the coffee was terrible, the sausage was super bland, the potatoes were okay.
Stayed 1 night in Dec 2024