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Homewood Suites by Hilton Holyoke-Springfield/North

3.0 star property

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Photo gallery for Homewood Suites by Hilton Holyoke-Springfield/North

Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Terrace/patio
Free daily on-the-go breakfast
Fridge, microwave, stovetop, dishwasher

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Kitchen

Explore the area

View in a map
375 Whitney Ave, Holyoke, MA, 01040
  • Holyoke Mall
    ‪5 min walk‬
  • MGM Springfield
    ‪9 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪9 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪36 min drive‬

Room options

View all photos for One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms

27-inch TV with satellite channels, DVD player

One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms

8.0 out of 10
Very good
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

27-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower, Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-In Shower, Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (1 Bedroom)

27-inch TV with satellite channels, DVD player

Suite, 1 King Bed (1 Bedroom)

8.8 out of 10
Excellent
(30 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(6 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Accessible, Non Smoking (Accessible Tub, 1 King/2 Queens)

27-inch TV with satellite channels, DVD player

Suite, 2 Bedrooms, Accessible, Non Smoking (Accessible Tub, 1 King/2 Queens)

  • 46 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Non Smoking, Corner

8.8 out of 10
Excellent
(6 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

27-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

27-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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Property amenity

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4.6 out of 5, Wonderful, 573 reviews
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includes taxes & fees
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About this property

Homewood Suites by Hilton Holyoke-Springfield/North

Hotel with free breakfast, a quick walk to Holyoke Mall
An indoor pool, a fitness center, and a hot tub are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Homewood Suites by Hilton Holyoke-Springfield/North offers 114 accommodations with DVD players and safes. Beds feature premium bedding. Televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Holyoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Homewood Suites by Hilton Holyoke-Springfield/North. During your stay, you're just a quick walk from Holyoke Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a meeting room, and conference space
  • Onsite recreation includes a gym and basketball
  • Just a 1-minute drive from Holyoke Mall and 6 minutes from Wistariahurst Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Homewood Suites by Hilton Holyoke-Springfield/North offers its guests an indoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. The business-friendly Homewood Suites by Hilton Holyoke-Springfield/North also features barbecue grills, coffee/tea in a common area, and a fireplace in the lobby. Free self parking is available.
Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010261370
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Holyoke-Springfield/North
Homewood Suites Hilton Hotel Holyoke-Springfield/North
Homewood Suites Hilton Holyoke-Springfield/North Hotel Holyoke
Homewood Suites Hilton Holyoke-Springfield/North Hotel
Homewood Suites Hilton Holyoke-Springfield/North Holyoke
Homewood Suites by Hilton Holyoke Springfield/North
wood Suites Hilton HolyokeSpr
Homewood Suites by Hilton Holyoke Springfield/North
Homewood Suites by Hilton Holyoke-Springfield/North Hotel
Homewood Suites by Hilton Holyoke-Springfield/North Holyoke

Reviews

Homewood Suites by Hilton Holyoke-Springfield/North Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 664 out of 1001 reviews
Rating 8 - Good. 228 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

Reviews

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very easy to get to and to park. Safe parking area. Mall 5 minutes away and lots of food options. Clean, spacious rooms with a full kitchen that included pots and pans as well as basic utensils. They also had a really nice complementary breakfast with lots of fresh fruit as well as warm items served in a really nice breakfast area. Fantastic staff experience as well.
Stayed 2 nights in May 2025

10/10 Excellent

Josh

Liked: Amenities, property conditions & facilities
Very nice. Local hotel, just Six Flags. Amazing atmosphere
Stayed 1 night in Jun 2025

10/10 Excellent

JANICE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent personnel, nice breakfast. Mattress a little dated.
Stayed 4 nights in May 2025

4/10 Poor

Jose

Disliked: Cleanliness, staff & service, amenities
Toilet making noise room had a funny smell and left hairs still in the shower so cleaning wasn’t so good
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice comfortable stay.
Stayed 1 night in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service

Okay for the Price, But could be Better

Front desk staff was friendly and efficient. Location was quiet and easy to access. The free breakfast was okay. We had a room with a kitchenette which had plenty of space, seating, and kitchen items. It was decent for a week’s stay, but there are some areas that need attention: The upholstered living room furniture is past its prime and needs to be replaced, as do the pots and pans that have inside coating that is heavily scratched. Also, glad to see recycle bins on each floor, but disappointed that foam paper plates and plastic utensils were being used for the free breakfast.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
good stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had a water leak which prevented us from getting the 2 bed room. They graciously gave us each a separate king room.
Stayed 1 night in May 2025

10/10 Excellent

Ethanyalis

Stayed 1 night in Jun 2025

8/10 Good

LINDA

Staff were very helpful
Stayed 1 night in May 2025

10/10 Excellent

Nora

Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Shannel

Travelled with family
Liked: Cleanliness, amenities
Staff was awful
Stayed 1 night in Apr 2025

10/10 Excellent

diane

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
We had a very nice stay. The rooms were clean and oversized. A very nice breakfast as well and free parking.
Stayed 1 night in May 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Aine

Stayed 1 night in Apr 2025

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brian

Stayed 1 night in May 2025

10/10 Excellent

Kiara J

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
They were able to have the room ready when we arrived. The staff were pleasant and helpful! It was very convenient for us. 3 hours from home, and my daughter graduating - it was great.
Stayed 1 night in May 2025