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Red Roof Inn PLUS+ West Springfield

2.5 star property

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Photo gallery for Red Roof Inn PLUS+ West Springfield

Lobby
Exterior
Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)
Vending machine
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
1254 Riverdale Street, West Springfield, MA, 01089
  • Place, Olympia Ice Center
    ‪8 min walk‬
  • Place, Riverdale Shops
    ‪16 min walk‬
  • Place, Cinemark West Springfield 15
    ‪19 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

7.6 out of 10
Good
(63 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

8.4 out of 10
Very good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room With Two Double Beds Non-Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior King Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard King Room-Non-Smoking

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed (Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Red Roof Inn PLUS+ West Springfield

This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk, and a TV in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn PLUS+ West Springfield offers 111 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Red Roof Inn PLUS+ West Springfield. During your stay, you're just a quick walk from Olympia Ice Center. You'll find features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include an ATM, a vending machine, and coffee/tea in a common area
  • Just a 4-minute drive from Big E and 13 minutes from Six Flags New England
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn PLUS+ West Springfield, you'll find a vending machine, coffee/tea in a common area, and an ATM. Public spaces have free WiFi. Self parking is free.

This West Springfield hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 1988
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 28.61
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 28.61 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.37 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007233250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Hotel West Springfield
Red Roof Inn West Springfield
Red Roof Inn West Springfield Hotel West Springfield
Red Roof PLUS West Springfield Hotel
Red Roof PLUS West Springfield
West Springfield Red Roof Inn
Red Roof Inn PLUS West Springfield Hotel
Red Roof Inn PLUS West Springfield
Red Roof Plus West Springfield
Red Roof Inn PLUS+ West Springfield Hotel
Red Roof Inn PLUS+ West Springfield West Springfield
Red Roof Inn PLUS+ West Springfield Hotel West Springfield

Red Roof Inn PLUS+ West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 345 out of 1004 reviews
Rating 8 - Good. 194 out of 1004 reviews
Rating 6 - Okay. 181 out of 1004 reviews
Rating 4 - Poor. 126 out of 1004 reviews
Rating 2 - Terrible. 158 out of 1004 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, appreciate the free coffee in the morning. Front office staff were friendly and attentive. For the price I paid completely worth the stay!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

jayson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect hotel for pets . There’s plenty of room to walk around
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Teresa

Property was close to casino
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service
Hotel was great treated me so well 10/10
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Everything was great.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room,Staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Douby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service
Nice place
Stayed 1 night in Nov 2025
Verified

6/10 Okay

LINDA

Liked: Cleanliness, property conditions & facilities
We didn't ask to use the safe, didn't use the safe, and got charged the fee for it, plus tax--it says on the reservation can be charged not will be charged--we would appreciate a refund for it if possible please. Thanks
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

jayson

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean which I loved the most . Which is key to every stay at a hotel . So 5 stars for me
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person was great. The room was clean but smelled terrible. (The window didn’t open so we couldn’t air it out.) The floors were slimy but probably just from the cleaning products. The refrigerator froze everything solid. But, if you just need a place to stay the night with a solid shower and bed, this is a good value.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mike

Liked: Amenities
What made this motel great was the desk clerk’s. Professional all the way and they couldn’t have bee better.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cynthia

Liked: Amenities
Rooms were clean and the staff was nice.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service
The staff was very helpful and nice
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Samary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice places tu stay
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here
Stayed 1 night in Feb 2025
Verified

8/10 Good

Yasmine

Liked: Cleanliness, property conditions & facilities
Outside of I could not check in early and saw others check in. It was a good stay. Average, inside moderate.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Adebowale

Parking was quite easy without any issues.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

definite place to stay

clean and roomy planning a second stay here
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Sharee

Liked: Cleanliness, amenities, property conditions & facilities
Great like always
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here as part of a school event, so we had several rooms booked for a few days. The rooms were very dirty, especially the floors. The bathroom was fine but the floor was also dirty. I paid for an”upgrade”, but my room was no different than others. My room also had an odor, but after running the ac for a bit, it wasn’t as bad. A student said this was the worse hotel he has ever stayed at. I said I have stayed at worse but was almost just as worse. You get what you pay for. While we had a place to stay and sleep, I would suggest spending a little extra to stay at a nicer hotel down the street.
Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

Daneille

Disliked: Cleanliness, amenities, property conditions & facilities
The room was so dirty and smelt like smoke. The staff neglects to place on the site that there is a $50 fee once you get there which I thought was strange.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025
Verified

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
IVE STAYED HERE MANY TIMES, CLEAN EASY PARKING, FOOD NEARBY WALKING DISTANCE BASICALLY IN THE PARKING LOT. STAFF IS ALWAYS NICE, NO FRIDGE OR MICRO,,GOOD VALUE $ ALWAYS THE CHEAPEST AROUND,
Stayed 1 night in Oct 2025