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Red Roof Inn PLUS+ West Springfield

2.5 star property

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Photo gallery for Red Roof Inn PLUS+ West Springfield

Lobby
Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)
Exterior
Pillow-top beds, desk, blackout curtains, free WiFi
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1254 Riverdale Street, West Springfield, MA, 01089
  • Place, Olympia Ice Center
    ‪7 min walk‬
  • Place, Riverdale Center
    ‪10 min walk‬
  • Place, Cinemark West Springfield 15
    ‪17 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room With Two Double Beds Non-Smoking

  • Sleeps 4

Superior King Room-Non-Smoking

  • Sleeps 2

Standard King Room-Non-Smoking

  • Sleeps 3

Premium 2 Full Beds Smoke Free (Get More: Upgraded Bedding And Snack Box)

  • Sleeps 4

Premium King Smoke Free (Get More: Upgraded Bedding And Snack Box)

  • Sleeps 2

Premium King Room-Non-Smoking-Accessible (Get More: Upgraded Bedding And Snack Box)

  • Sleeps 2

Ada Accessible Superior King Smoke Free

  • Sleeps 2

Superior King Room With Roll-in Shower-Accessible/Non-Smoking

  • Sleeps 2

View all photos for Superior Room, 1 King Bed (Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn PLUS+ West Springfield

Hotel in West Springfield with free parking
This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk, and a TV in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn PLUS+ West Springfield offers 111 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Red Roof Inn PLUS+ West Springfield. During your stay, you're just a quick walk from Olympia Ice Center. You'll find features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include an ATM, a vending machine, and coffee/tea in a common area
  • 6 minutes by car from MassMutual Center and 6 minutes from MGM Springfield
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn PLUS+ West Springfield, you'll find a vending machine, coffee/tea in a common area, and an ATM. Public spaces have free WiFi. Self parking is free.

This West Springfield hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 28.61
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 28.61 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.37 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007233250
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Hotel West Springfield
Red Roof Inn West Springfield
Red Roof Inn West Springfield Hotel West Springfield
Red Roof PLUS West Springfield Hotel
Red Roof PLUS West Springfield
West Springfield Red Roof Inn
Red Roof Inn PLUS West Springfield Hotel
Red Roof Inn PLUS West Springfield
Red Roof Plus West Springfield
Red Roof Inn PLUS+ West Springfield Hotel
Red Roof Inn PLUS+ West Springfield West Springfield
Red Roof Inn PLUS+ West Springfield Hotel West Springfield

Reviews

Red Roof Inn PLUS+ West Springfield Reviews

6.8

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 309 out of 1001 reviews
Rating 8 - Good. 206 out of 1001 reviews
Rating 6 - Okay. 181 out of 1001 reviews
Rating 4 - Poor. 144 out of 1001 reviews
Rating 2 - Terrible. 161 out of 1001 reviews

Reviews

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2025

4/10 Poor

kjerstin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The gentleman at the desk was very friendly but our room smelled terrible of some sort of spray. There was a chocolate bar wrapper on the floor beside the bed so likely not vacuumed. There was a hole in the floor. Did I mention the smell!! We had to have our door open to try to air it out before we went to bed.
Stayed 1 night in Aug 2025

6/10 Okay

Zain

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap place with nice staff, room cleanliness was not good - found bugs in room
Stayed 1 night in Sep 2025

8/10 Good

Justin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Work

Always looking for a clean bed and room so to get a good nights rest
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just fine

The employees at the desk were friendly. The room was sufficiently clean though the small piece of carpet between the beds and the chair were stained.
Stayed 1 night in Aug 2025

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiance and 18 month old daughter booked a room here. The room smelled like cigarettes. They gave us 2 more room keys to try. The next room smelled like Mold and feet, and the third room’s bathroom was disgusting. We asked for a refund but the manager Lis said she didn’t smell any cigarettes and that the rooms were fine. She was a disgusting and very rude woman and hung up on us. We should have looked at the reviews because we aren’t the only ones that have went through something like this. Still haven’t got a refund. If you value your health, don’t stay here.
Stayed 3 nights in Aug 2025

2/10 Terrible

Marianna

Disliked: Cleanliness, property conditions & facilities
I liked checking out. I didn't like rustic look in the bathtub. I
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
It was OK
Stayed 3 nights in Aug 2025

10/10 Excellent

Douglas

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Stayed 1 night in Aug 2025

2/10 Terrible

Kerry

Disliked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

William

Liked: Staff & service, amenities, property conditions & facilities
It was the least expensive lodging in the Springfield area. It had at least SOME city bus service. It was not too far from Springfield proper. The accommodations were fairly comfortable and spacious. Eateries were near by. They need more sidewalks and better street lighting for pedestrians. On a few rare occasions, we had a noise problem at night, but this was fortunately rare. The room was generally comfortable, but I noticed that the toilet seat was starting to come loose.
Stayed 7 nights in Aug 2025

4/10 Poor

Cindy

Liked: Staff & service
Disliked: Property conditions & facilities

Description its not same

Just one night but it’s not to the same thing to photo in her site
Stayed 1 night in Aug 2025

6/10 Okay

Bill

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Stayed 1 night in Jul 2025

8/10 Good

Anibal

Stayed 1 night in Jul 2025

2/10 Terrible

Jerry

Disliked: Cleanliness, property conditions & facilities, room comfort

Run away

If you are from out of town and need a night or two, run dont walk somewhere else. I felt dirtier after the shower after a 20+ hour drive. If it wasnt so late and i wasnt exhausted, no chance i would have stayed. Filthy.
Stayed 1 night in Jul 2025

4/10 Poor

Hector

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty as well as the bathroom
Stayed 1 night in Jul 2025

8/10 Good

Alejandrina

Stayed 1 night in Jul 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to relax for the night. Clean, right off a main road, convenient location.
Stayed 1 night in Jul 2025

2/10 Terrible

Chandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning didn’t work right, the whole room felt wet/damp and smelled musty really badly. There were dead bugs in the beds, pillows were so flat we could not even fold them in half for comfort. Call to front desk went unanswered. Bathroom had a lot dirt in the corners and mildew stains. We arrived at 10:15 at night and felt very uncomfortable with so many around that didn’t look like they were paying guests. I’ve stayed a lot of places. This by far is not only unsanitary but unsafe. None of us slept and finally packed up and just drove the 3 hours home.
Stayed 1 night in Jul 2025

6/10 Okay

Angie

Liked: Staff & service
Clean, but smells like stale pickles.
Stayed 1 night in Jul 2025

10/10 Excellent

Sharee

Liked: Cleanliness, staff & service, property conditions & facilities
One my favorite plac
Stayed 1 night in Jul 2025

8/10 Good

jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025