Riverdale Inn

2.0 star property

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Photo gallery for Riverdale Inn

Room amenity

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1500 Riverdale Street, On Route 5, West Springfield, MA, 01089
  • Place, Olympia Ice Center
    ‪14 min walk‬
  • Place, Riverdale Center
    ‪17 min walk‬
  • Place, Holyoke Mall
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪29 min drive‬

Room options

2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Riverdale Inn

Along with coffee/tea in a common area, this motel has a 24-hour front desk and RV/bus/truck parking. WiFi in public areas is free.
Riverdale Inn offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Riverdale Inn, you're just a quick walk from Connecticut River. Features include free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include newspapers and coffee/tea in a common area
  • 7 minutes by car from MGM Springfield and 7 minutes from Naismith Memorial Basketball Hall of Fame
As a guest of Riverdale Inn, you'll find coffee/tea in a common area and RV/bus/truck parking. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this West Springfield motel.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0000593250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Super 8 Route 5
Super 8 West Springfield
Super 8 West Springfield Route 5 Motel
Super 8 Route 5 Motel
Super 8 West Springfield Route 5
Super 8 West Springfield / Route 5 Hotel West Springfield
Super Eight West Springfield
West Springfield Super 8
West Springfield Super Eight
Super 8 Wyndham West Springfield/Route 5 Motel
Super 8 Wyndham Springfield/Route 5 Motel
Super 8 Wyndham West Springfield/Route 5
Super 8 Wyndham Springfield/Route 5
Super 8 Route 5 West Springfield
Super 8 West Springfield / Route 5
Super 8 Route 5 West Springfi
Riverdale Inn Motel
Riverdale Inn West Springfield
Riverdale Inn Motel West Springfield
Super 8 by Wyndham West Springfield/Route 5

Riverdale Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 195 out of 999 reviews
Rating 8 - Good. 192 out of 999 reviews
Rating 6 - Okay. 170 out of 999 reviews
Rating 4 - Poor. 196 out of 999 reviews
Rating 2 - Terrible. 246 out of 999 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Roy

Disliked: Cleanliness, staff & service, property conditions & facilities
Not so good
Stayed 1 night in Dec 2025

2/10 Terrible

Yarielis

Stayed 1 night in Dec 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Everything was wonderful and I will be staying here again.
Stayed 1 night in Nov 2025

4/10 Poor

ritchie

Stayed 2 nights in Nov 2025

10/10 Excellent

Jocabeth

Stayed 2 nights in Nov 2025

2/10 Terrible

Yarielis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Disliked: Cleanliness, property conditions & facilities
Staff was nice
Stayed 1 night in Nov 2025

2/10 Terrible

Geiber

Disliked: Cleanliness, staff & service, amenities
Toallas sucias y baños sucio
Stayed 1 night in Nov 2025

10/10 Excellent

Jocabeth

Stayed 1 night in Nov 2025

2/10 Terrible

Kerstin

Business traveller
Disliked: Cleanliness, amenities
Avoid! I've never before, in my 50+ years of traveling locally and internationally, ever felt a need to abandon a hotel without staying one night. This former Super 8 had derelict cars in parking lot, with an overall sense of the place falling apart. Lots of cigarette smoke and pot everywhere. Room looked shabby, new mattresses, but there were old mattresses tossed behind the property. I looked closer at the electrical outlet and saw rusty stains all around it and from inside it (most likely bed bugs), packed my stuff, and left. The hotel doesn't offer refunds... I wonder why! I cannot recommend staying here.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

6/10 Okay

Deanna

Stayed 2 nights in Oct 2025

8/10 Good

Efrain

Stayed 1 night in Oct 2025

2/10 Terrible

Charles

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The window would not lock, the heat would not work, the bathroom was very dirty
Stayed 1 night in Oct 2025

2/10 Terrible

Dave

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Place is neglected. Clearly no effort or money is spent on cleaning. Place smells like it is dirty. Low cost, and looks and smells like it.
Stayed 2 nights in Oct 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smells like cigarettes
Stayed 1 night in Oct 2025

6/10 Okay

Alicia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Googling directions and listed as permanently closed so I panicked and tried to call front desk for confirmation. No one answered. Called another number, got automated menu, pressed 2 for questions regarding existing reservation, recording said that line was for new reservations and disconnected. Drove there unsure if I had a place to stay. It does exist....
Stayed 2 nights in Oct 2025

2/10 Terrible

LUIS A, JAMAICA PLAIN

Stayed 1 night in Oct 2025

2/10 Terrible

LUIS A, JAMAICA PLAIN

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BETTER MANAGEMENT, NEEDS A LOT OF WORK>
Stayed 1 night in Oct 2025

4/10 Poor

Aydin

Travelled with family
Disliked: Staff & service, property conditions & facilities
We occupied two rooms. The cigarette odor burned our throats. Same goes for both rooms. No way to get rid of it. It was like someone was continuously smoking in the room. Upkeep of rooms / hotel was very poor. Slopy work made the rooms look poor as well. Toilet height and size was more fit for a child attending elementary school. (Better than having no toilet at all). We dared not to take a shower, I can't say anything about that part. You basically get what you pay for. Could not find another hotel at the time of our visit. No choice...
Stayed 2 nights in Oct 2025

4/10 Poor

Jeffery

Odor in the hallways, musty smell in the room. Garbage found on the floor. Toilet was not fully attached, molding around the base of the walls in the bathroom was pulled away and had buildup . Bathroom door was dirty on the inside, and the handle was broken. Spun around before you could get out of the room
Stayed 1 night in Oct 2025

4/10 Poor

Marco, Chanhassen

Business traveller
Disliked: Cleanliness, property conditions & facilities
Property in terrible conditions, carpets, A/C,walls,dirty and smoke smelling. Loud fridge.No micro. Just a thin bed cover, not even a blanket with 45F outside.
Stayed 1 night in Oct 2025

4/10 Poor

Scot

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start? Keep in mind this was only like $12/night cheaper than other hotels in the area I've stayed in without these issues. Blankets: they don't have any. None on the bed. None available at the front desk. Aside from being blanket less, the mattresses were lumpy af. Making the quick turn into the only parking lot entrance is crucial, otherwise you'll have to drive a two mile loop to get back. Roaches everywhere. Small ones, big ones. Leaving the lights on helped keep them in their little roach holes. Filthy. The carpet had numerous mystery smears and old crumbs across the bare floor. The walls also had spatter marks of some kind and occasional mystery marks. The table in my room was broken and unusable.
Stayed 5 nights in Oct 2025

6/10 Okay

Tacey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were nice, but it was a bit inconvenient due to receiving no paper sleeve for the cards with room number, no written wifi password. We had to memorize everything. And the sink didn't drain. And the bathroom exhaust fan brought in strong smoke fumes from the smoking rooms. We felt safe enough, but this motel is definitely on its last leg.
Stayed 1 night in Oct 2025

8/10 Good

Amado

Business traveller
Liked: Staff & service
Stayed 1 night in Oct 2025