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Riverdale Inn

2.0 star property

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Photo gallery for Riverdale Inn

Exterior

Reviews

5.8 out of 10

Popular amenities

  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
1500 Riverdale Street, On Route 5, West Springfield, MA, 01089
  • Big E
    ‪4 min drive‬
  • MGM Springfield
    ‪7 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪8 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪33 min drive‬

Room options

View all photos for 1 King Bed

Room amenity

1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds

Room amenity

2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Red Roof Inn PLUS+ West Springfield

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, (1003)
The price is €89
for 1 room
includes taxes & fees
23 Jun - 24 Jun
Red Roof Inn PLUS+ West Springfield

About this property

Riverdale Inn

Motel in West Springfield with free parking
Along with coffee/tea in a common area, this motel has a 24-hour front desk and RV/bus/truck parking. WiFi in public areas is free.
Riverdale Inn offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Riverdale Inn, you're just a quick walk from Connecticut River. Features include free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include newspapers and coffee/tea in a common area
  • 7 minutes by car from MGM Springfield and 7 minutes from Naismith Memorial Basketball Hall of Fame
As a guest of Riverdale Inn, you'll find coffee/tea in a common area and RV/bus/truck parking. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this West Springfield motel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0000593250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Super 8 Route 5
Super 8 West Springfield
Super 8 West Springfield Route 5 Motel
Super 8 Route 5 Motel
Super 8 West Springfield Route 5
Super 8 West Springfield / Route 5 Hotel West Springfield
Super Eight West Springfield
West Springfield Super 8
West Springfield Super Eight
Super 8 Wyndham West Springfield/Route 5 Motel
Super 8 Wyndham Springfield/Route 5 Motel
Super 8 Wyndham West Springfield/Route 5
Super 8 Wyndham Springfield/Route 5
Super 8 Route 5 West Springfield
Super 8 West Springfield / Route 5
Super 8 Route 5 West Springfi
Riverdale Inn Motel
Riverdale Inn West Springfield
Riverdale Inn Motel West Springfield
Super 8 by Wyndham West Springfield/Route 5

Riverdale Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 171 out of 1004 reviews
Rating 8 - Good. 206 out of 1004 reviews
Rating 6 - Okay. 185 out of 1004 reviews
Rating 4 - Poor. 203 out of 1004 reviews
Rating 2 - Terrible. 239 out of 1004 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Patrick

Stayed 1 night in Feb 2025

2/10 Terrible

Nora

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The facility had a powerful smell of weed in the lobby, hallways, and the rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Ralph

Stayed 1 night in Nov 2024

6/10 Okay

Ralph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Galina

Eh
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

kristin

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service
Front desk staff rude and discourteous. Ill trained. Woman on the night shift the night before check in, was unbelievably nasty, shouting at me on the phone. The day man when we checked in, was someone who should not even be working with people. Another very nasty, rude person, with a huge language barrier who spoke very little English, ignored ,me the person who supplied the credit card, instead looked directly at my sister and talked to her about my credit card and payment. He would NOT tell us how much the room cost but had processed my card before I approved that transaction.Still ,three days later, I have NO IDEA how much the room cost. No one would tell us, and no one would give me a receipt. The room the first night was a disaster. Sink would not drain Metal shelf was falling off the wall with one screw holding it up. Heater was loud and clangy, would not shut off. Refrigerator was loud and would not shut down despite turning the dial to OFF.Coffee pot was filthy.TV did not work. People upstairs shouting and talking at full volume ALL NIGHT, never once shutting up to sleep.' ALL NIGHT and even the next morning at 6:00 a.m. they were still talking and stomping around like a herd of elephants. NEVER ONCE SHUT UP. At one point there was sawing going on, wood or something. My sister and I got absolutely not a minute of sleep that night. The vending machine downstairs did not give me change and I lost $10 worth of change through a slot that should not have been ther
Stayed 2 nights in Jan 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

2/10 Terrible

Ian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel I've ever stayed in. Crack in the bathroom ceiling. Painted over mold. Cigarette burns on the sheet. Stains on the matress. Other guests smoking weed in the rooms. The hallways smelled musty. Very dimly lit inside and out. The staff were not rude, but very direct, wearing what were essentially pajamas. I didn't feel safe. People were yelling in the hallways. Overal, this place was pretty ratchet. Not worth the low cost.
Stayed 1 night in Jan 2025

2/10 Terrible

Tiana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Tiana

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Yall are lucky i cant put any pictures up i have proof tht this place should be closed untill they clean. FROM TOP TO BOTTOM THAT MEANS..... 1.PULL OUT THE NIGHT STANDS AND VACUUM ALSO CLEAN UP THE TRASH 2.MAKE SURE YOU SPRAY EACH ROOM WITH DISINFECTANT 3.WIPE EVEYTHING DOWN WITH LYSOL SPRAY,WIPES 4.CLEAN THE BATHROOM WITH BLEACH 5.WIPE OUT THE HEATING/AIR UNIT OR BETTER YET JUST BURN THE WHOLE THING DOWN AND START OVER

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Annette

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Tara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for

I have stsyed here the last few weekends and this time my room was nissing a microwave to which at first they tried lying ssying the rooms didn't have them when i know they do and its advertisrd as havibg them , then he says not all rooms have them and wouldnt change my room, only gave me one room key even though my checkin was 2 adults and that one key wouldn't work half the time and the floor was not even vacuumed good, the entrance doors didn't work cloest to my room had to walk all the way around, been giving this hotel buisness every weekend and the person at the desk a male with glasses just didn't seem to care about any issues , i made reservations somewhere else next weekend
Stayed 1 night in Nov 2024

8/10 Good

Tania

Liked: Staff & service, amenities, property conditions & facilities
Never cleaned my room
Stayed 1 night in Oct 2024

8/10 Good

Tania

Liked: Cleanliness, property conditions & facilities
Liked that it was quiet and the TV.
Stayed 3 nights in Nov 2024

10/10 Excellent

Fehim

Liked: Amenities
Great spot, affordable, clean.
Stayed 1 night in Nov 2024

2/10 Terrible

Rafael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After I checked I went to the room and it was not clean .I informed the front desk there was empty beer and soda cans in my room dirty socks were left on the floor also the bathroom and sink were dirty and she stated they would get someone to clean it tomorrow. When I ask for another room the clerk who was very nasty and refused to give her name said sorry my shift is almost over and if I had arrived earlier she would have been able to help me?? I hand no choice because it was late but to stay unfortunately , besides the horrible condition of the room the bed had a huge dip in the middle of the mattress it was so uncomfortable I was unable to sleep . I was schedule to stay for two nights but left after the first night the room I suffered in was number 204..This is a warning stay there at your own risk
Stayed 2 nights in Nov 2024

6/10 Okay

yenifer

Liked: Staff & service
What I like is that it's affordable
Stayed 1 night in Nov 2024

6/10 Okay

Virginia

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
The room was quiet & secure, & the beds were comfortable. It was easy to find, & a convenient location. The view was of a huge dirt lot, & the concrete-block-walled backs of two buildings. Coffee & pot in room but clerk found no creamer anywhere.
Stayed 2 nights in Oct 2024

2/10 Terrible

Valeri

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything smelled like stale cigarettes. The room had not been cleaned. The property was in bad condition with neglected repairs. There were junk cars in the parking lot.
Stayed 2 nights in Oct 2024

2/10 Terrible

EDWARD

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I'd give this place ZERO STARS or better yet NEGATIVE if I could... Requested SMOKE-FREE ROOM and GOT A DIRTY, ROTTEN, FILTHY, DISGUSTING, VILE, PUTRID, DIRTY ASHTRAY REVOLTING SMELLING ROOM BEYOND REPULSIVE!! AND THE HALLWAY WAS JUST AS BAD IF NOT WORSE. I fortunately got a REFUND (cancellation) from a nice gentlemen who worked at the front desk and LEFT ASAP...
Stayed 1 night in Oct 2024

2/10 Terrible

Jason

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel did not match the online criteria we were given. No breakfast was offered. The television did not work in our room. The rooms were all non-smoking, but occupant in the room next to ours was smoking, and we could see them from the parking lot out the window. When you walk in the lobby, you get hit with a strong smell of marijuana, and it doesn't go away. The safety chain on our room door was missing, and we had to make sure it latched when shutting it. Mouse traps and mouse droppings in the hallways.
Stayed 1 night in Oct 2024

10/10 Excellent

Damarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist Leslie the best
Stayed 1 night in Oct 2024

4/10 Poor

Charles

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included was not available due to equipment out of order; rooms and common areas reeked of cigarette smoke
Stayed 2 nights in Oct 2024

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