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Quality Inn and Suites St Charles - West Chicago

2.5 star property

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Photo gallery for Quality Inn and Suites St Charles - West Chicago

Lobby
Lobby
Desk, iron/ironing board, free cots/infant beds, free WiFi
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1600 E Main St, St. Charles, IL, 60174
  • Place, St. Charles Heritage Center and Camp Kane
    ‪3 min drive‬
  • Place, Charlestowne Mall
    ‪3 min drive‬
  • Place, Arcada Theater
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(64 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency)

7.6 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Days Inn by Wyndham St. Charles IL
St. Charles
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Air-conditioning
3.7 out of 5, Good, 1,000 reviews
The price is €68
includes taxes & fees
24 May - 25 May
Days Inn by Wyndham St. Charles IL

About this property

Quality Inn and Suites St Charles - West Chicago

A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Quality Inn and Suites St Charles - West Chicago offers 122 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn and Suites St Charles - West Chicago. During your stay, you'll be within walking distance of St. Charles Heritage Center and Camp Kane. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym and a playground
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Dellora A. Norris Cultural Arts Center and a few minutes from St. Charles Heritage Center and Camp Kane
  • Dogs welcome for a fee (restrictions apply)
Quality Inn and Suites St Charles - West Chicago offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1453 square feet (135 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Quality Inn and Suites St Charles - West Chicago. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this St. Charles hotel.

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,453 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 461 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 1 night in Jan 2026

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
The room was very clean and bathroom nicely updated. The front desk clerk had a difficult time finding a room for me. I stood there for several minutes while they searched your computer for a room that had been cleaned at 4 pm in the afternoon. She was very professional and friendly but you need to give these people better computer systems. A check in should never take that long.
Stayed 1 night in Feb 2026

4/10 Poor

Douglas

Stayed 1 night in Jan 2026

4/10 Poor

Dennis

Disliked: Amenities, property conditions & facilities
No hot food except waffles at breakfast. No hot water for shower. Heating unit and fridge in room were very noisy. And no offer of a refund or reduction in price I paid. Won’t be staying here again.
Stayed 1 night in Jan 2026

8/10 Good

Candis

Business traveller
Liked: Property conditions & facilities
Very nice staff
Stayed 1 night in Oct 2025

8/10 Good

Kelly

Stayed 4 nights in Jan 2026

10/10 Excellent

Nicole

Stayed 2 nights in Nov 2025

8/10 Good

Sheila

Front desk went out of her way at check in
Stayed 2 nights in Jan 2026

10/10 Excellent

Erick, Chicago

Stayed 1 night in Dec 2025

10/10 Excellent

Sheri

Liked: Cleanliness, property conditions & facilities
It was very nice. It was very clean.
Stayed 3 nights in Jan 2026

8/10 Good

Ryan

Stayed 6 nights in Dec 2025

10/10 Excellent

Victoria

Stayed 2 nights in Dec 2025

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
room was clean When I turned on the water it was Rusty coming out
Stayed 1 night in Dec 2025

10/10 Excellent

Bobby, Mandan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, cozy hotel with great staff in a great location.
Stayed 2 nights in Dec 2025

6/10 Okay

Krista

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
There was a stain on pillow case and rust in bathroom beds were too small and a spring was loose in the mattress
Stayed 1 night in Dec 2025

10/10 Excellent

Nichloas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent service & breakfast was also really good
Stayed 1 night in Dec 2025

8/10 Good

Angelica

Business traveller
Liked: Cleanliness, property conditions & facilities
great customer service, only down fall is that they didn't clean the room when I asked even though it said it cleans every 3 days for longer stays.
Stayed 4 nights in Dec 2025

6/10 Okay

John

Travelled with group
Disliked: Property conditions & facilities
no breakfast just cereal
Stayed 1 night in Dec 2025

2/10 Terrible

Jamesha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The shower was leaking water, when we first arrived the water was completely shut off. The bed has trash under it from previous visit. We left with the clean, just maybe some towels and sheets on the floor. But staff called and said the rooms were so nasty, they were going to have to get the deposit. Laughable! This place is a SCAM, and a joke. I will be taking this situation very public and to let those know about their scams! Just to keep the deposit! Very dirty place and a huge scam! Be ware! NASTY ROOMS
Stayed 2 nights in Dec 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Room and hotel public areas were clean and well maintained. Good location.
Stayed 2 nights in Dec 2025

4/10 Poor

Deborah

Travelled with family
The breakfast choices for our 2 day stay was very disappointing. Consequently both days we had to go out for breakfast which proved to be difficult as it Christmas. (most everything was closed) Plus the hallway where our room was located smelled of cigarette smoke. Don't plan on staying here again!
Stayed 2 nights in Dec 2025

6/10 Okay

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was very nice. No problems at all
Stayed 1 night in Dec 2025

8/10 Good

Sheri

Travelled with family
Liked: Cleanliness, staff & service
While this hotel is conveniently located for visiting with family and friends, they kind of lack with just simple maintenance of some issues in the room its self. Issues in bathroom, which i have pointed out before from pervious stays,
Stayed 2 nights in Dec 2025

10/10 Excellent

Manas

Liked: Cleanliness, amenities, property conditions & facilities
The staff was terrific, and I had a nice relaxing stay. Thank you!
Stayed 1 night in Dec 2025