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Hilton Garden Inn Norwalk

3.0 star property

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Photo gallery for Hilton Garden Inn Norwalk

Breakfast and dinner served, American cuisine
Terrace/patio
Exterior
Reception
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
560 Main Ave, Norwalk, CT, 06851
  • Place, Caldor Shopping Center
    ‪5 min walk‬
  • Place, Center Seven Shopping Center
    ‪5 min walk‬
  • Place, Gateway Shopping Center
    ‪8 min walk‬
  • Airport, White Plains, NY (HPN-Westchester County)
    ‪32 min drive‬

Room options

View all photos for Room

In-room safe, desk, laptop workspace, iron/ironing board

Room

8.8 out of 10
Excellent
(13 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

In-room safe, desk, laptop workspace, iron/ironing board

Room

7.4 out of 10
Good
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room

In-room safe, desk, laptop workspace, iron/ironing board

Room

8.2 out of 10
Very good
(17 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Room

In-room safe, desk, laptop workspace, iron/ironing board

Basic Room

9.0 out of 10
Wonderful
(84 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Room

In-room safe, desk, laptop workspace, iron/ironing board

Basic Room

8.4 out of 10
Very good
(26 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
Norwalk Inn & Conference Center
Historic District
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,460 reviews
The price is €118
includes taxes & fees
10 May - 11 May
Norwalk Inn & Conference Center

About this property

Hilton Garden Inn Norwalk

This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Hilton Garden Inn Norwalk offers 170 air-conditioned accommodations with safes and complimentary weekday newspapers. 55-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Norwalk. During your stay, you'll be close to Wilton Historical Society. Free WiFi in public areas, free self parking, and an indoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Great American Grill
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Wilton Historical Society and 5 minutes from The SoNo Collection
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hilton Garden Inn Norwalk offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. The business-friendly Hilton Garden Inn Norwalk also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Norwalk hotel.

Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Norwalk Hotel Norwalk
Hilton Garden Inn® Norwalk
Norwalk Hilton Garden Inn
Hilton Garden Inn® Norwalk Hotel
Hilton Norwalk
Hilton Garden Inn® Norwalk
Hilton Garden Norwalk Norwalk
Hilton Garden Inn Norwalk Hotel
Hilton Garden Inn Norwalk Norwalk
Hilton Garden Inn Norwalk Hotel Norwalk

Hilton Garden Inn Norwalk Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 485 out of 1006 reviews
Rating 8 - Good. 275 out of 1006 reviews
Rating 6 - Okay. 122 out of 1006 reviews
Rating 4 - Poor. 71 out of 1006 reviews
Rating 2 - Terrible. 53 out of 1006 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities
The room was excellent. It’s very clean. I chose the hotel for the pool. I got there found out. The pool was closed for a couple weeks. Also paid extra for breakfast sat in the waiting room for 10 minutes. No one came so I just left.
Stayed 1 night in Jan 2026

10/10 Excellent

GEORGIA

Stayed 1 night in Jan 2026

2/10 Terrible

Dan

Travelled with family
Disliked: Amenities, property conditions & facilities
Pool and hot tub shut down.
Stayed 1 night in Jan 2026

8/10 Good

Nechelle

Liked: Cleanliness, staff & service, amenities
Room was nice. Bathroom is a bit outdated and heater made an annoying noise all night. Cleaners were a bit loud in the mornings in the hallway. Ice machine was a bit dirty. Otherwise, not a bad stay.
Stayed 2 nights in Jan 2026

6/10 Okay

Sarah

Front desk staff not very friendly. 2 foot long hair on the shower wall. Loud people in the room next to ours at 10:15pm, called the front desk and they didn't seem to care; said they'd call them, nothing changed. The room was fine otherwise and the kids loved the pool. Overall 3 stars because for the price it was more or less what you would expect.
Stayed 1 night in Jan 2026

4/10 Poor

Lauren

Stayed 1 night in Jan 2026

10/10 Excellent

Draven

Stayed 2 nights in Jan 2026

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly at check-in, room was clean. The shower was the standout amenity. The water pressure was perfect, which can be rare. In many hotels I’ve been in it tends to be lackluster, but this was better than home.
Stayed 1 night in Jan 2026

8/10 Good

david allen

Stayed 2 nights in Jan 2026

8/10 Good

Michelle

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Room was clean, customer service was amazing. I was, however underwhelmed with the breakfast buffet. There should have been more choices for the price. Other than the breakfast, my stay was great.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rani

Stayed 2 nights in Jan 2026

8/10 Good

Marc

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Parking was easy and the location was very convenient.
Stayed 1 night in Jan 2026

6/10 Okay

Ryan, Falmouth

Stayed 1 night in Jan 2026

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa R

Liked: Cleanliness, staff & service, property conditions & facilities
Chris was a huge help!
Stayed 1 night in Jan 2026

6/10 Okay

Thaytia, Brooklyn

Liked: Staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Edrice

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2026

4/10 Poor

Lauren

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The whole place looks like it needs some maintenance, lots of cracking paint & rust. It over all felt very dirty in the main area including the pool. The breakfast buffet had dirty plates and dirty glass ware with old food stuck on them. The hallways smelled of weed and cigarettes repeatedly. As we were getting dressed to leave the last morning the cleaning crew came at 8:00 am to clean our room and I said we weren’t ready to leave yet and they came back at 8:30am and then just sat out side our room waiting for us to leave.
Stayed 2 nights in Dec 2025

4/10 Poor

Marie

Disliked: Property conditions & facilities
Stayed overnight Wednesday, 12/24/25. Room spacious and in good condition. BUT there was ***no*** heat in the breakfast room the next morning which is an extension of the lobby. Needless to say, it was freezing there. You couldn't even get a hot cup of coffee as the cups were so cold. Tried tea in a styrofoam cup but the water was lukewarm. (Breakfast was included in my room rate.) When I asked about it, I was told there was a broken motor and it would not be addressed until "management returns" on Monday. Completely Unacceptable.
Stayed 1 night in Dec 2025

8/10 Good

James

Travelled with family
Liked: Staff & service, room comfort
Room and staff were fine. Need to clean up some areas like the ice machine rooms, one of which wasn't functional. And one elevator was not working.
Stayed 1 night in Dec 2025

8/10 Good

Einar

Stayed 3 nights in Dec 2025

8/10 Good

VAIDEHI

Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

Gunnar

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and facilities and very friendly staff.
Stayed 3 nights in Dec 2025