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The Watershed

3.5 star property

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Photo gallery for The Watershed

Lobby sitting area
Premium bedding, in-room safe, desk, laptop workspace
Sun deck
Reception
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
353 Main Ave, Norwalk, CT, 06851
  • Place, Historic South Norwalk
    ‪5 min drive‬
  • Place, Norwalk Maritime Aquarium
    ‪6 min drive‬
  • Place, The Maritime Aquarium
    ‪6 min drive‬
  • Airport, White Plains, NY (HPN-Westchester County)
    ‪31 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, City View (Superior King)

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View (Superior King)

9.8 out of 10
Exceptional
(24 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King)

Deluxe Room, 1 King Bed, City View (Deluxe King)

Deluxe Room, 1 King Bed, City View (Deluxe King)

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, City View (Classic Queen)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, City View (Classic Queen)

9.8 out of 10
Exceptional
(25 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Deluxe Double Double ADA Compliant)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, City View (Deluxe Double Double ADA Compliant)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, River View (Studio King ADA Compliant)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible, River View (Studio King ADA Compliant)

  • 37 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, River View (Studio King)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, River View (Studio King)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, City View (Superior King ADA Compliant)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Superior King ADA Compliant)

  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View (Deluxe Double Double)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, City View (Deluxe Double Double)

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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  • Free WiFi
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  • Air conditioning
4.4 out of 5, Excellent, 1,356 reviews
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About this property

The Watershed

Riverfront hotel with a 24-hour fitness center and a rooftop terrace
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite.
The Watershed offers 96 accommodations with laptop-compatible safes and designer toiletries. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Watershed. During your stay, you'll be close to Caldor Shopping Center. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Caldor Shopping Center and a few minutes from Waveny Park
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, 3 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1200 square feet (111 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and a vending machine are also featured at the business-friendly The Watershed. Free self parking is available. A complete renovation of The Watershed was completed in April 2024.

This 3.5-star Norwalk hotel is smoke free.

The Watershed has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (1,200 square foot of space)
  • Coworking space

Outdoors

  • Direct access to the beach
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (130 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2013
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Renovated entire property - April 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zero
Hotel Zero Degrees Norwalk
Hotel Zero Norwalk
Norwalk Hotel Zero
Zero Degrees Hotel Norwalk
Zero Degrees Norwalk
Zero Hotel
Zero Hotel Norwalk
The Watershed Hotel
The Watershed Norwalk
Hotel Zero Degrees Norwalk
The Watershed Hotel Norwalk
The Watershed Formerly Hotel Zero Degrees

Reviews

The Watershed Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 663 out of 1032 reviews
Rating 8 - Good. 197 out of 1032 reviews
Rating 6 - Okay. 92 out of 1032 reviews
Rating 4 - Poor. 34 out of 1032 reviews
Rating 2 - Terrible. 46 out of 1032 reviews

Reviews

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost perfect

Hotel was great. Restaurant on premises is especially good. Hotel includes breakfast with your stay, which was a real disappointment. They should either not offer it, or elevate it because right now it’s not befitting a hotel of this stature.
Stayed 1 night in Jun 2025

8/10 Good

Rosemarie

Liked: Staff & service, property conditions & facilities
Walls were so thin! The person above me... clump, climp, clump. Trains all hours! The hotel has an 11pm quite policy, at midnight to 1.30am... rowdy guests up and down the hallway, maybe from the engagement party on the rooftop. Granted i did not call down to reception, but truly i should've have to, its such a small hotel, theres no way anyone on duty wouldn't and should automatically ask the guest to quietly go to their rooms! My daughter lives in Fairfield CT, i brought my son and his fiancé to town to visit. I have to be honest. Ill choose a different location next visit.
Stayed 2 nights in Jul 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a busy area. The complimentary breakfast needs a lot of work. It was Holiday Inn style, not much there. That was disappointing. Also had to ask several employees where the hair dryer was until someone was able to tell me. It's very hidden, should be in a more obvious place. Otherwise very nice hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Brandie, Chaplin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for the night
Stayed 2 nights in Jul 2025

10/10 Excellent

Danielle

Liked: Amenities
Loved it!! Clean, new, tastefully decorated. On-site restaurant was lovely!! Great experience
Stayed 1 night in Jul 2025

10/10 Excellent

Mindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be sure to stay!

Excellent hospitality, breakfast and wonderful dinner
Stayed 2 nights in Jul 2025

10/10 Excellent

Joye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in the middle of the western part of town. Very classy hotel with friendly staff and exceptional restaurant.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed in hotels all over the world, this hotels ranks at the top for cleanliness, amazing staff, peaceful oasis on the inside, aesthetically pleasing lobby, rooms, and rooftop deck, and ability to meet the needs of their guests. It is more than apparent that the staff and the designer listens to their guests needs and wants. It is a beautiful environment. The rooms are calming and meticulously clean. The amenities are luxurious. I cannot wait to find a reason to return.
Stayed 1 night in Jul 2025

10/10 Excellent

Odaine

Liked: Cleanliness, staff & service, property conditions & facilities
The property was really nice, updated I had the king room which was very spacious. The hotel was very modern I would definitely be staying there again. Not to mention they had complimentary breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Nazli

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was so comfortable! Shower gel, lotion, shampoo and conditioner were spa quality. Towels were so soft and absorbent! Looks like a Miami hotel!
Stayed 1 night in Jul 2025

8/10 Good

Walter, CHICAGO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop area was relaxing
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Stayed 1 night in Jun 2025

10/10 Excellent

Eileen M Almonte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The looks and how clean and nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel in Norwalk. Was impressed with their Zen makeup of the lobby and hallway. Bed was very comfortable and the shower was great. Definitely made my stay perfect and would go back when I’m in the area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Morgan

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Joanna

Stayed 2 nights in Jul 2025

8/10 Good

Doug

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Candice, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! We stayed at a total of 5 hotels during our trip and the Watershed was the best overall. Only gripe was that I requested our room to be away from the elevator, only to get a room close to the ice machine, which is a bit loud if your a light sleeper. Lesson learned. Would definitely book again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel!

This hotel is gorgeous, clean and updated with a friendly, helpful staff. Free parking. Beautiful bathrooms. Even the hallways are beautiful. I would stay there anytime and every time.
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Stayed 2 nights in Jun 2025

10/10 Excellent

Laksmi

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful oasis
Stayed 2 nights in Jul 2025

10/10 Excellent

Ox

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Would go stay there again
Stayed 1 night in Jul 2025