Stevenage Family Friendly Hotels

"Considering that this is a well known chain of hotels, i would consider this one to be average. The reception staff need to listen to the customer and repeat back what they understand. As my account was a mix up with another room that i was also paying for so NO CHARGES should have gone on that room, and i asked to be able to charge to my room, which again was NOT initially set up. The bedroom windows didnt open the "air con" just moved the air around well a desk fan could have done that. The breakfast food was warm at best, the toast and coffee was the hottest items available. The evening meals however where GREAT really nice and well worth the money. Just all in all sadly average."

"Only had a short stay but it was great. I checked in late at night after a concert in London, and was leaving early in the morning to fly home. The room lovely, spacious and clean. The member of staff who checked me in was very friendly and a pleasure to deal with. The shuttle service to and from the airport was extremely convenient. Would definitely stay again!"

"Very nice hotel, excellent location with regards to the airport. "