Cromwell Hotel Stevenage

3.0 star property

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Terrace/patio
Terrace/patio
Reception
Reception
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Business services
  • Bar

Explore the area

View in a map
High Street Old Town, Stevenage, England, SG1 3AZ
  • Place, Stevenage Arts & Leisure Centre
    ‪15 min walk‬
  • Place, Gordon Craig Theatre
    ‪17 min walk‬
  • Place, Cineworld Stevenage
    ‪20 min walk‬
  • Airport, London (STN-Stansted)
    ‪63 min drive‬

Room options

Standard Double Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Single Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Executive Single Room, 1 Large Single Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Large Single Bed

Executive Twin Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Executive Double Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Cromwell Hotel Stevenage

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, conference space, and dry cleaning. Housekeeping is available on request.
Cromwell Hotel Stevenage offers 77 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Cromwell Hotel Stevenage. During your stay, you'll be within walking distance of Gordon Craig Theatre. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at Rump & Wade Sun until 5pm, a brasserie that serves British cuisine
  • English breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Stevenage Arts & Leisure Centre and a few minutes from Gordon Craig Theatre
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3466 square feet (322 square meters) and includes conference space. The business-friendly Cromwell Hotel Stevenage also features a terrace, a garden, and dry cleaning/laundry services. Free self parking is available.

This 3-star Stevenage hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Rump & Wade Sun until 5pm - This brasserie specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Rump & Wade - This bar serves light fare only. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 1 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 11 for adults and GBP 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rump & Wade
  • Rump & Wade Sun until 5pm

Things to do

  • TV in common areas

Family friendly

  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 3,466 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 11.00 for adults and GBP 9.50 for children
  • Fee for in-room wireless internet: GBP 1 per stay (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Clarion Collection Cromwell Stevenage
Clarion Collection Hotel Cromwell Stevenage
Clarion Collection Hotel Stevenage
Clarion Cromwell
Clarion Hotel Cromwell
Cromwell Stevenage
Ramada Cromwell Stevenage Hotel Stevenage
Ramada Stevenage
Stevenage Ramada
Cromwell Hotel Stevenage
Cromwell Hotel Stevenage Hotel
Cromwell Hotel Stevenage Stevenage
Cromwell Hotel Stevenage Hotel Stevenage

Cromwell Hotel Stevenage Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 368 out of 876 reviews
Rating 8 - Good. 338 out of 876 reviews
Rating 6 - Okay. 107 out of 876 reviews
Rating 4 - Poor. 41 out of 876 reviews
Rating 2 - Terrible. 22 out of 876 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless and whole hotel is charming
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Wan Li

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room was really hot, dark room. Hotel had carpark but the turning can be easily missed. Convenient outside with a tesco express just opposite.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Feb 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Executive double room good. Tasty breakfast. Nice location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem in Old Town Stevnage

Excellent Hotel in a great location .
Stayed 2 nights in May 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel well appointed
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Lively location.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a lovely hotel, stayed there as it was a freinds wedding and theplace was beautiful
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Beautiful room in the old town, 24hr check in service and a wonderful included breakfast.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, location & breakfasts!

Great stay! We have stayed here before and it never disappoints. The breakfast is fantastic!
Stayed 1 night in May 2023
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, delicious breakfasts.
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stopover for a night, conveniently located fairly close to the train station.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Rudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice . It was quiet and the bath and shower were excellent. Would definitely stay here again.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mrs Terry

Liked: Staff & service, property conditions & facilities, room comfort

Great stay

We have stayed before and each time the hotel is friendly and beautifully maintained and comfortable and the staff cannot do enough. Enjoyed out stay even though a bit of a sad time for us, scattering ashes of my mum, but the hotel made it a happy experince.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Room was a little too warm but generally clean and comfortable with everything needed.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice breakfast and room

overall stay was comfortable. Lots of food options in walking distance
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Wan Li

Disliked: Cleanliness, amenities
More lighting in the room, better ventilation
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class hotel

Lovely hotel , very clean , rooms are a good size . The restaurant food was delicious and all the staff were very friendly and professional . Will definitely stay here again .
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old hotel and great staff
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with large comfy rooms, walking distance to the high street and train station. Lovely staff and great breakfast!
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional ! The staff really make you feel at ease and help the best way they can to accommodate your needs.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cromwell inn, old town Stevenage

Always a great place to stay
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Lovely hotel on the high street on Stevenage. Would definiyely stay again
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Parking good, room really nice but got a room on the front of the hotel which os very noisy after requesting a quiet room
Stayed 2 nights in Oct 2025
Verified

8/10 Good

liz

Liked: Cleanliness, amenities
Stayed at the Cromwell for two nights. When I arrive there was a sign on the desk saying for assistance go to the restaurant. The hotel room it's self was lovely and a very comfortable bed. The only thing I did notice was the yellow blanket at the bottom of the bed had some stains all over it. Other than that I had a very lovely stay and definitely be back
Stayed 2 nights in Dec 2025