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SureStay by Best Western Sunnyvale Silicon Valley

2.5 star property

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Photo gallery for SureStay by Best Western Sunnyvale Silicon Valley

Lobby
Outdoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1280 Persian Dr, Sunnyvale, CA, 94089
  • Place, Baylands Park
    ‪8 min walk‬
  • Place, Twin Creeks Sports Complex
    ‪11 min walk‬
  • Place, Santa Clara Convention Center
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (Living Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

SureStay by Best Western Sunnyvale Silicon Valley

Suburban hotel with free breakfast and a fitness center
A fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
SureStay by Best Western Sunnyvale Silicon Valley offers 70 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary bottled water. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sunnyvale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at SureStay by Best Western Sunnyvale Silicon Valley. During your stay, you're just a quick walk from Silicon Valley. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Baylands Park and Twin Creeks Sports Complex
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. Free breakfast is available daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly SureStay by Best Western Sunnyvale Silicon Valley. Free self parking is available.

Smoking is allowed in designated areas at this Sunnyvale hotel.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 100 per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per week
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Quality Inn Santa Clara
Quality Inn Santa Clara Convention
Quality Inn Santa Clara Convention Center
Quality Inn Santa Clara Convention Center Sunnyvale
Quality Santa Clara Convention Center
Quality Santa Clara Convention Center Sunnyvale
Sunnyvale Quality Inn
Quality Inn Sunnyvale
Quality Inn Santa Clara Convention Center Hotel
Quality Inn Santa Clara Convention Center Sunnyvale
Quality Inn Santa Clara Convention Center Hotel Sunnyvale

SureStay by Best Western Sunnyvale Silicon Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 268 out of 767 reviews
Rating 8 - Good. 272 out of 767 reviews
Rating 6 - Okay. 129 out of 767 reviews
Rating 4 - Poor. 52 out of 767 reviews
Rating 2 - Terrible. 46 out of 767 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one vegan restaurant next door which was good
Stayed 1 night in Sep 2025

2/10 Terrible

Chad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normally will not say anything negative about a Hotel but this place is honestly the worst I have ever stayed at. I work night shift as an RN and after working all night I came back to a breakfast that consisted only of cereal and milk. The water was off due to plumbing issue and I was unable to shower before work, resulting in giving myself a sponge bath from a water bottle. After contacting Hotels.com and immediately checking out at 5:50 pm that I would not be receiving a refund due to the greediness of these individuals. It is also located in worst part of San Jose as well. Do yourself a favor and don’t stay at this rat trap. There are many others that are way better for same price. I learned my lesson!
Stayed 2 nights in Sep 2025

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Malone

Business traveller
Disliked: Amenities, property conditions & facilities
Their WIFI was out the entirety of my stay. The pool apparently has been out of commission for a long time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcos

Stayed 1 night in Aug 2025

4/10 Poor

MOHAMMAD, Spring

Business traveller
Disliked: Staff & service, amenities
Business center was included in reservation but still front desk charge for using business center printer each page 50c and charged 5$ for 10 pages I wish I asked them before using printer so I can go any near fedex office. Even printer wasn’t working properly I have to do few tricks to get print out. I would suggest mention that business center isn’t included usually people made reservation according what is included
Stayed 2 nights in Aug 2025

6/10 Okay

Ernestine

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was very outdated with old old furniture like from a scary movie and had a lil smell like pee or oldness. Good location just needs to be updated
Stayed 2 nights in Aug 2025

6/10 Okay

Isaac

Travelled with family and small children
Disliked: Amenities
Felt "watched" by too many cameras , leads me to believe hotel can be generally unsafe / sketchy . Pool closed for no apparent reason . Breakfast sub par . Vending machines barely worked . They do not allow smoking In room's private balcony ,which is outdoors. They would charge 250$ for cleaning fee, for smoking on a BALCONY.
Stayed 3 nights in Aug 2025

8/10 Good

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean inside and out. It was spacious and the bed was comfortable. The only complaint I have was the old musty smell when you walk into the room and there was a really really old recliner that was broken when you opened it
Stayed 1 night in Aug 2025

10/10 Excellent

Reina

Stayed 2 nights in Jul 2025

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Amber

Stayed 1 night in Aug 2025

8/10 Good

Dawn

Travelled with group
Liked: Amenities
Friendly at front desk. Breakfast was great. Lots of rooms were not ready by check in time.
Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, good breakfast and friendly staff!
Stayed 2 nights in Jul 2025

6/10 Okay

Nanette, Arcadia

Stayed 1 night in Jul 2025

10/10 Excellent

Akihiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price and comfortable hotel
Stayed 1 night in Jul 2025

2/10 Terrible

kristen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

It has been 7 days and my deposit ($100) not only hasn’t been returned it was posted . So now I have to dispute this with my bank. When I arrived I was informed that it would cost $25 extra for my oldest son to stay even though he was on the reservation and we had the appropriate number of beds
Stayed 1 night in Jul 2025

10/10 Excellent

Yosselin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Melissa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expected better and receive worse

I am awaiting full refund for my horrible stay and experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Arturo

Stayed 3 nights in Jun 2025

8/10 Good

Abel

Liked: Cleanliness, amenities, property conditions & facilities
It was close to the Levi stadium, I didn’t like the walls are too thin hear everyone’s footsteps
Stayed 1 night in Jun 2025

10/10 Excellent

dhanmattie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really nice place. The bed was superb. Very comfortable and the pillows were excellent. The neighbourhood is really quiet and safe. Just across the street, there is a lot of restaurants.
Stayed 4 nights in Jun 2025

2/10 Terrible

Kristen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay. It was absolutely disgusting, the breakfast was a joke. It was literally just the waffle machine and frozen burritos. I asked one of the staff members to borrow some scissors to cut something I was wearing and he laughed at me.
Stayed 2 nights in Jun 2025

8/10 Good

KUO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff
Stayed 14 nights in May 2025