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SureStay by Best Western Sunnyvale Silicon Valley

2.5 star property

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Photo gallery for SureStay by Best Western Sunnyvale Silicon Valley

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1280 Persian Dr, Sunnyvale, CA, 94089
  • Place, Baylands Park
    ‪8 min walk‬
  • Place, Twin Creeks Sports Complex
    ‪11 min walk‬
  • Place, Santa Clara Convention Center
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (Living Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room;with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

SureStay by Best Western Sunnyvale Silicon Valley

A fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
SureStay by Best Western Sunnyvale Silicon Valley offers 70 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary bottled water. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sunnyvale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at SureStay by Best Western Sunnyvale Silicon Valley. During your stay, you're just a quick walk from Silicon Valley. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Baylands Park and Twin Creeks Sports Complex
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. Free breakfast is available daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly SureStay by Best Western Sunnyvale Silicon Valley. Free self parking is available.

Smoking is allowed in designated areas at this Sunnyvale hotel.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 100 per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per week
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Quality Inn Santa Clara
Quality Inn Santa Clara Convention
Quality Inn Santa Clara Convention Center
Quality Inn Santa Clara Convention Center Sunnyvale
Quality Santa Clara Convention Center
Quality Santa Clara Convention Center Sunnyvale
Sunnyvale Quality Inn
Quality Inn Sunnyvale
Quality Inn Santa Clara Convention Center Hotel
Quality Inn Santa Clara Convention Center Sunnyvale
Quality Inn Santa Clara Convention Center Hotel Sunnyvale

SureStay by Best Western Sunnyvale Silicon Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 278 out of 781 reviews
Rating 8 - Good. 275 out of 781 reviews
Rating 6 - Okay. 129 out of 781 reviews
Rating 4 - Poor. 52 out of 781 reviews
Rating 2 - Terrible. 47 out of 781 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Andy

Disliked: Staff & service
Sheets were dirty and the front desk just said “the stains are just burn marks from the dryer”.
Stayed 3 nights in Nov 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service
This hotel was conveniently located close to where we needed to be! Will stay here again! Staff was nice and the hotel was very clean!
Stayed 2 nights in Nov 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness was 8/10. Breakfast was fine. Would be nice if allergens were listed for those of us with allergies.
Stayed 2 nights in Nov 2025

6/10 Okay

Yesenia

Travelled with partner
Not the cleanest but also not the worst. Breakfast was the same everyday; eggs, sausages, pancakes and tater tots(which tasted like obviously previously frozen) Would have loved to have the curry I smelled every day by the entrance instead. Overall good and very close to the Levi’s Stadium
Stayed 4 nights in Nov 2025

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room clean, staff very nice and helpful. I would also like to mention front desk very helpful with directions to Levi stadium.
Stayed 1 night in Nov 2025

8/10 Good

Jonah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean. I enjoyed the recliner. It was nice to have multiple chairs. The bed was comfortable. Nice to have a microwave and mini refrigerator. The provided breakfast was excellent, eggs, sausage, tator tots, yogurt, and juice. Some tortillas would of been nice
Stayed 1 night in Nov 2025

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very outdated. Overpriced for the condition it’s in. I will never stay there again. Also they take a $100 deposit which you can only get back if you have someone from room service inspect the room before check out. Ghetto! To say the least.
Stayed 1 night in Nov 2025

10/10 Excellent

Wilmer

Stayed 1 night in Nov 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
Improved since the last time we were at this facility. Some furniture was outdated and check in was slow. Lots of variety for breakfast and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

lori

Liked: Staff & service, amenities
CLEAN, great breakfast & coffee. Cheep Pd. Parking for the 49er game. Jay, the manager, gave us a ride to the stadium for free! Will be back!!!!!! 💛 Highly recommend
Stayed 1 night in Nov 2025

4/10 Poor

Krista

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The rooms were stinky and stuffy, and very outdated. Wall paper peeling, and the base boards in the hallway ripped off without being replaced. Needs a major remodel.
Stayed 1 night in Oct 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service
Clean rooms and key cards worked.
Stayed 2 nights in Nov 2025

8/10 Good

seth

Stayed 1 night in Oct 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and friendly. The breakfast was very good, particularly the coffe.
Stayed 4 nights in Oct 2025

10/10 Excellent

Alex

Stayed 2 nights in Oct 2025

6/10 Okay

Philip

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Frank

Stayed 1 night in Oct 2025

10/10 Excellent

Rajeshmohan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

6/10 Okay

Jose

Stayed 2 nights in Oct 2025

2/10 Terrible

Dan

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Allan, Burnaby

Did not appreciate early check in fee when hotel was essentially empty. If you are attending a 49ers game and arrive early, you won’t be able to check in to hotel before 3pm. Staff did not really go out of their way to assist or welcome you.
Stayed 1 night in Oct 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great! Everyone was nice! Breakfast was good! Would stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Qihua

Stayed 4 nights in Sep 2025

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one vegan restaurant next door which was good
Stayed 1 night in Sep 2025

2/10 Terrible

Chad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normally will not say anything negative about a Hotel but this place is honestly the worst I have ever stayed at. I work night shift as an RN and after working all night I came back to a breakfast that consisted only of cereal and milk. The water was off due to plumbing issue and I was unable to shower before work, resulting in giving myself a sponge bath from a water bottle. After contacting Hotels.com and immediately checking out at 5:50 pm that I would not be receiving a refund due to the greediness of these individuals. It is also located in worst part of San Jose as well. Do yourself a favor and don’t stay at this rat trap. There are many others that are way better for same price. I learned my lesson!
Stayed 2 nights in Sep 2025