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Hilton Garden Inn Auburn

3.0 star property

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Photo gallery for Hilton Garden Inn Auburn

Lobby
Meeting facility
Indoor pool
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Bar
  • Pet-friendly
  • Breakfast available

Explore the area

View in a map
74 State St, Auburn, NY, 13021
  • Place, Harriet Tubman Home
    ‪3 min drive‬
  • Place, Fingerlakes Mall
    ‪3 min drive‬
  • Place, Emerson Park
    ‪5 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪38 min drive‬

Room options

View all photos for Two Queen Beds

Two Queen Beds

Two Queen Beds

9.2 out of 10
Wonderful
(37 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed

In-room safe, desk, free cots/infant beds, free rollaway beds

One King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite One King Bed

In-room safe, desk, free cots/infant beds, free rollaway beds

Junior Suite One King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible

Room, Accessible

Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Room, Accessible

Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Living area

Room, 1 King Bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Room

Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, free cots/infant beds, free rollaway beds

Room, 1 King Bed (Drinks & Snacks)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

In-room safe, desk, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Auburn

Hotel with 2 restaurants, near Harriet Tubman Home
This hotel features 2 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Hilton Garden Inn Auburn offers 92 accommodations with MP3 docking stations and safes. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Auburn. During your stay, you're just a quick walk from Auburn Public Theater. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Harriet Tubman Home and a few minutes from Fingerlakes Mall
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Hilton Garden Inn Auburn offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and a meeting room are available. The business-friendly Hilton Garden Inn Auburn also features a garden, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Refinery Modern Fare - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.
Garden Grille - This restaurant serves breakfast only. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 14 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Garden Grille
  • Refinery Modern Fare

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.00 to 14.00 per person
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Auburn Hilton Garden Inn
Hilton Garden Inn Auburn
Hilton Garden Inn Hotel Auburn
Hilton Garden Inn Auburn Finger Lakes, NY
Hilton Garden Inn Auburn Hotel
Hilton Garden Inn Auburn Finger Lakes
Hilton Garn Inn Auburn Hotel
Hilton Garden Inn Auburn Hotel
Hilton Garden Inn Auburn Auburn
Hilton Garden Inn Auburn Hotel Auburn

Hilton Garden Inn Auburn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 532 out of 773 reviews
Rating 8 - Good. 161 out of 773 reviews
Rating 6 - Okay. 44 out of 773 reviews
Rating 4 - Poor. 21 out of 773 reviews
Rating 2 - Terrible. 15 out of 773 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 2 nights in Aug 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet oasis in the center of Auburn, right across the bridge from happening downtown area, nice brewery, theater and shopping. The hotel is clean and modern.
Stayed 1 night in Jul 2025

6/10 Okay

Robert, Woodbury

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
They were not good at cleaning the room one day they did not really clean the room because they said we had some things left on the bed in other hotels. The maid is always just folded stuff and moved to the side and made the room, but there were no clean towels, so it’s clear they didn’t even try to clean the room. Then yesterday when they clean the room, they didn’t empty out the garbage cans.
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small details - exhaust fan in bathroom didn’t work and shower handle was loose. Staff was great and very helpful. Food at the restaurant was ok. Our order was somehow lost and it took an hour to get our food.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sharia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Lucianne

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Walter

Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice reception clean room. Breakfast buffet very reasonably priced
Stayed 2 nights in Jul 2025

4/10 Poor

Jonathan, Powell

Travelled with partner
Disliked: Amenities, property conditions & facilities
We booked due to reputation of Hilton and it had a suite available and within driving distance to Skaneateles and its renowed Skaneateles Lake. During the first night, My wife left her clothes on floor by the A/C. Next morning the clothes were extremely wet, I checked the carpeting by A/C and found wet carpet was the reason and I informed front desk who said they would look into it. We drove to Skaneateles and returned to hotel in early afternoon. When we got to our room the A/C was completely out and room hot and no one had cleaned the room. I checked in at front desk again and they said the A/C was out completely and we had to get another room. They had not bothered to inform me until then. So we had to wait in a hot room for an hour for an equivalent suite room. Our plans for rest of afternoon was shot We waited for an hour, finally 2nd room was available. We had to move our personal belongings by ourselves. Upon entering the 2nd room, the door wouldn't open, We checked with hotel staff and they found a clothes hanger had been left in during cleaning and door a fire hazard. So we needed a 3rd room. Hotel management eventualy creditred our complete stay (initially after first room problem they had told Expedia who we had booked thru they would not provided any refunds at all). In the end the 3rd room was ok. Another complaint was breakfast was average. We were also told by a staff member that the hotel was still fixing multiple renovations and weren't done yet.
Stayed 2 nights in Jul 2025

10/10 Excellent

charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and very clean inside and out
Stayed 1 night in Jul 2025

10/10 Excellent

Lonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would most definitely stay here again! Very clean with extremely friendly staff!
Stayed 2 nights in Jul 2025

8/10 Good

Tanisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walk to food. Lovely historic area.
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good thanks Shampoo bottle empty
Stayed 1 night in Jul 2025

6/10 Okay

jodie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel price was double the other hotels on our trip, and there was a charge for breakfast!! Needless to say, we did not eat at the hotel.
Stayed 1 night in Jul 2025

8/10 Good

Neil

Stayed 3 nights in Jul 2025

10/10 Excellent

Dillon

Travelled with family
Liked: Amenities, property conditions & facilities
We've stayed here multiple times. It's always a great experience. Worth the extra money, as they are more expensive than others close by, but have not had good experiences with the other places in the area
Stayed 2 nights in Jul 2025

6/10 Okay

Erinn

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
The hotel is newly renovated which is nice. The beds were comfortable. The breakfast was ok. The biggest issue was the cleaning
Stayed 2 nights in Jun 2025

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel nice restaurant inside. Beautiful and modern
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Compared to other hotels in the area, the Hilton is by far the best!
Stayed 1 night in Jun 2025

10/10 Excellent

Michael J

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Have stayed at Hilton Garden Inns before. The stay was wonderful, but bathrooms need to be updated.
Stayed 2 nights in Jun 2025

6/10 Okay

Jasmine Thao, University place

Liked: Cleanliness, property conditions & facilities
Iron table was broke Body wash was empty No amenities
Stayed 2 nights in May 2025

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Nice, quiet hotel - poor maintenance

Couldn't shave since sink stopper didn't work. Said they would fix it, but didn't. Instead they made it look like it worked. Desk staff were awesome.
Stayed 2 nights in May 2025