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Holiday Inn Auburn-Finger Lakes Region by IHG

3.0 star property

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Photo gallery for Holiday Inn Auburn-Finger Lakes Region by IHG

Indoor pool, pool loungers
Exterior
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Bar
  • Laundry

Explore the area

View in a map
75 North St, Auburn, NY, 13021
  • Place, Auburn Public Theater
    ‪5 min walk‬
  • Place, Auburn Community Hospital
    ‪14 min walk‬
  • Place, Fingerlakes Mall
    ‪4 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Auburn-Finger Lakes Region by IHG

Hotel in Auburn with a fitness center and a 24-hour business center
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn Auburn-Finger Lakes Region by IHG offers 165 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Auburn-Finger Lakes Region by IHG. During your stay, you're just a quick walk from Auburn Public Theater. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Auburn Public Theater and Willard Memorial Chapel
Holiday Inn Auburn-Finger Lakes Region by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. The business-friendly Holiday Inn Auburn-Finger Lakes Region by IHG also features a garden, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 3-star Auburn hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Holiday Inn Auburn-Finger Lakes Region by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4.00 to 18.00 per person
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Auburn-Finger Lakes
Holiday Inn Auburn-Finger Lakes
Holiday Inn Auburn-Finger Lakes Region
Holiday Inn Lakes Region
Holiday Inn Lakes Region Hotel
Holiday Inn Lakes Region Hotel Auburn-Finger
Auburn Holiday Inn
Holiday Inn Auburn - Finger Lakes Region Hotel Auburn
Holiday Inn Auburn - Finger Lakes Region NY
Holiday Inn Auburn-Finger Lakes Region Hotel

Holiday Inn Auburn-Finger Lakes Region by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 344 out of 739 reviews
Rating 8 - Good. 206 out of 739 reviews
Rating 6 - Okay. 91 out of 739 reviews
Rating 4 - Poor. 44 out of 739 reviews
Rating 2 - Terrible. 54 out of 739 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

RuthAnn

Liked: Cleanliness, staff & service
The room was okay, except for the backed up sink. The toilet was very short- my knees were above my waist, which made it hard to get up, after. Bed was okay, but I would have liked it to be firmer.
Stayed 1 night in Jul 2025

10/10 Excellent

Hanan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smile big and have fun.

We planned a family trip and thought it would be easier to stay at a hotel instead of having so many family members in one household. I am so pleased that we did so, even though it was an additional expense it was worth every penny. The kids had a blast swimming, they enjoyed telling the staff members about their day, and receiving a positive response back. Most important having breakfast for free (12 and under eat for breakfast free with a coupon the Holiday Inn provided us).The kids thought that was the best ever and they had several options to choose from, they loved the scrammed eggs with cheese. The room was very clean, the service was amazing, the staff was always helpful and acknowledged us every time we walked through or out of the door whether it was to welcome us or to tell us to have a great day. All around best experience ever. I am very happy we chose the Holiday Inn for our trip to Tennessee as well. Can't wait till September. A humongous thank you to all the staff members for making our trip a memorable one. Warm welcomes always make any trip an amazing trip.
Stayed 3 nights in Jul 2025

2/10 Terrible

Jatinna

Business traveller

I wouldn't ever stay there again.

The service was horrible, they never answered the phones. And when you went down to the front desk, no one was there.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Beautiful hotel ! Lived the bar and restaurant, food was very good Kevin our bartender was great! Highly recommend!
Stayed 1 night in Jul 2025

6/10 Okay

Joann

Liked: Cleanliness, staff & service
All in all it was a nice stay. Location was close to everything. We booked the suite. The 2 issues we did have were that the air conditioners were very loud and the toilet was very low to the ground.
Stayed 4 nights in Jul 2025

6/10 Okay

jay

Travelled with partner
Liked: Staff & service
Disliked: Amenities
They only had one ice machine on the fifth floor and parking was terrible
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Stayed 1 night in Jul 2025

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jul 2025

8/10 Good

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I’m a difficult rater and also I did not make demands on staff. Bed was great. I had a good night’s sleep The room was not as sound proof from the pool noise as I would have liked. But, when the pool closed, no problem.
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

Had a great stay. Front desk was great and detailed things to do around the area! A really great stay. Only a couple of complaints about the room - the phone didn't seem to work -possible I wasn't using it correctly. The hinge on the room door is so tight that we could hardly get the door opened from either side. Room 443
Stayed 1 night in Jul 2025

10/10 Excellent

TAMMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return trip

As usual, we had an absolutely amazing stay. We were attending my son‘s college graduation. The staff were extremely kind and helpful.I would highly recommend this hotel.
Stayed 2 nights in May 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Lincoln

Travelled with family
Disliked: Amenities
It seems a little run-down. The fitness center is too small and too hot. There was a dirty band-aid on the floor of our bathroom when we checked in.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andre

Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nikole at the front desk was fantastic. She was welcoming, friendly, and helpful in finding places to go. We loved our stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room. The woman who checked me in was friendly and gave us a great room after what had been a long day!
Stayed 3 nights in Jun 2025

8/10 Good

Lesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly stay

Front desk staff were especially friendly and kind. I had my first experience with the hotel checking on me via text messages. This was a special touch and convenient.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast buffet. Staff very kind and helpful!
Stayed 1 night in Jun 2025

10/10 Excellent

heber

Stayed 1 night in Jun 2025

10/10 Excellent

nelita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tara

Stayed 1 night in Jun 2025

6/10 Okay

Jared

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

Lost staff of Auburn

I got to the hotel for check in around 8:05 PM. I waited at the front desk until about 830 when the clerk finally came to check us in. The bartender on staff closed the bar without even checking in on us to see if we needed any help or if he could help find the staff member to check us in. We ordered dinner prior to getting there and ended up eating the dinner in the lobby as we waited for the staff to show up. I tried calling multiple times in hopes the staff member had a way to answer the phone away from the desk or someone else would pick up. When we got to there room there was a significant water spot on the ceiling above one of the beds. We took our son swimming and because the staff member was no where to be found he had little to no time to swim after we checked in and got to our room. They were quick to make sure we were out of the pool by 9, but had no issue making us wait for 25 minutes to check in.
Stayed 1 night in Jun 2025

8/10 Good

Sylvie

Stayed 2 nights in Jun 2025