The Craftsman Inn & Suites

3.5 star property
VIP Access

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Photo gallery for The Craftsman Inn & Suites

Dining
Free toiletries, hair dryer, towels
Terrace/patio
Dining
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7300 E Genesee Street, Fayetteville, NY, 13066
  • Place, Towne Center Mall
    ‪8 min walk‬
  • Place, Old Erie Canal Historic State Park
    ‪13 min walk‬
  • Place, Green Lakes State Park
    ‪2 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(42 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Signature Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(81 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Classic Room, 1 King Bed, Roll-in Shower

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Classic Room, 2 Queen Beds, Roll-in Shower

9.2 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Executive Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

The Craftsman Inn & Suites

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and conference space. Change of towels is available on request.
The Craftsman Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels.

This Fayetteville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at The Craftsman Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Towne Center Mall. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include 3 meeting rooms, conference space, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds, cleanliness, and overall comfort
  • 13 minutes by car from Syracuse University and 12 minutes from The Oncenter
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. The business-friendly The Craftsman Inn & Suites also features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Self parking is free.

This 3.5-star Fayetteville hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 10 AM.
The Craftsman Inn & Suites has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,000 square feet of conference space

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 5 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craftsman Fayetteville
Craftsman Inn
Craftsman Inn Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville

The Craftsman Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1068 out of 1443 reviews
Rating 8 - Good. 249 out of 1443 reviews
Rating 6 - Okay. 83 out of 1443 reviews
Rating 4 - Poor. 23 out of 1443 reviews
Rating 2 - Terrible. 20 out of 1443 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ryan

Liked: Staff & service, amenities
Disliked: Cleanliness
Awesome staff, great stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jon

Great hotel and restaurant.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and nice rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Awesome place to stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Barry

Wonderful stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accommodating, room was as clean and comfortable.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
Accommodations and staff are always a 10+!!!!!!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

This is a wonderful place to stay while in Syracuse. Room was very nice and bed was incredibly comfortable. The staff was super friendly and helpful. Highly recommended
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Pam

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, lovely restaurant and amenities
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shrey

Very enjoyable stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Very clean and comfy rooms, hospitable staff, and a good selection for a quick breakfast. I always look forward to staying at The Craftsman Inn!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Nice place!! Friendly staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, amenities
Overall amenities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

CHINEDU

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was courteous.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities
We were exhausted. The room was comfortable. Dinner at the restaurant was perfect for us. Breakfast was good also.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Nice clean room. Good water pressure in the shower. Great breakfast options included
Stayed 1 night in Feb 2026
Verified

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities
Staff was very nice and easy to talk to. Overall ambiance of the hotel was quiet. Would stay here again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities
The staff and the room were great. Stopped and had dinner at the restaurant and the food was outstanding.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, nice atmosphere
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

brynn

Liked: Cleanliness, staff & service, property conditions & facilities
I would have loved a hot tub.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was a little different from your standard cookie cutter hotels which was great and the attached restaurant was fantastic.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Trish

Liked: Cleanliness
Always a great experience at the Craftsman!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mateo

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff during our check-in. Room was clean and bathroom too. Bed and pillows were top notch. Very comfortable stay. I would recommend this place to my friends and family. 10/10
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, amenities
Everything was wonderful.
Stayed 1 night in Jan 2026