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The Craftsman Inn & Suites

3.5 star property
VIP Access

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Photo gallery for The Craftsman Inn & Suites

Lunch and dinner served, American cuisine
Exterior
Meeting facility
Lunch and dinner served, American cuisine
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
7300 E Genesee Street, Fayetteville, NY, 13066
  • Green Lakes State Park
    ‪3 min drive‬
  • Syracuse University
    ‪9 min drive‬
  • JMA Wireless Dome
    ‪13 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Traditional Room, 2 Double Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(35 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(63 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Craftsman Inn & Suites

Hotel in Fayetteville with free breakfast and a 24-hour fitness center
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and conference space. Change of towels is available on request.
The Craftsman Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels.

This Fayetteville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at The Craftsman Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Towne Center Mall. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at The Craftsman Wood Grille
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds, cleanliness, and overall comfort
  • 13 minutes by car from Syracuse University and 14 minutes from Destiny USA
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2025 square feet (188 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly The Craftsman Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Fayetteville hotel.

Guests are served free continental breakfast daily from 6 AM to 10 AM.
The Craftsman Wood Grille - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Craftsman Wood Grille

Things to do

  • 24-hour gym
  • Evening entertainment

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,025 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 5 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craftsman Fayetteville
Craftsman Inn
Craftsman Inn Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville

The Craftsman Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 920 out of 1236 reviews
Rating 8 - Good. 211 out of 1236 reviews
Rating 6 - Okay. 67 out of 1236 reviews
Rating 4 - Poor. 23 out of 1236 reviews
Rating 2 - Terrible. 15 out of 1236 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Renee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. Clean, friendly staff, and very welcoming!! Our room was perfect! We will definitely be back next year!!
Stayed 1 night in Jun 2025

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel has a nice charm. How, although the staff is friendly, they are non-responsive to customer service requests. We stayed 4 nights and requested room service by day 2. We did not receive room service at any time and were forced to go to the front desk for resupply and towel service. Worst room service in all my decades of travel.
Stayed 4 nights in Jun 2025

10/10 Excellent

Debbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Kai

Travelled with family
Bug in room. Noisy. Hotel staff are good
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. And right next to an amazing restaurant
Stayed 1 night in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Great place inside and oit
Stayed 1 night in May 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a nice property with an excellent restaurant next store, however, we did not have the best of experiences. Firstly, upon our arrival there were no towels in our bathroom and we had to hunt someone down in order to have them for a shower. Second, the guests above us were incredibly loud late into the night and once again very early in the morning. It was difficult to tell if the walls were incredibly thin, or if we just happened to be unlucky enough to be in a room under something that decided to stomp around all night and early in the morning.
Stayed 1 night in Jun 2025

8/10 Good

ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for an overnight stay with a good restaurant next door
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jun 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of noise.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was very nice, clean and comfortable. Staff was friendly and efficient
Stayed 1 night in May 2025

4/10 Poor

Kevin

Stayed 1 night in May 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful. Lobby is gorgeous. Only complaint is that the floors are too thin. I could hear the ppl above use moving around at 6 am. Not a very restful sleep.
Stayed 1 night in May 2025

10/10 Excellent

Sylvain

Stayed 1 night in May 2025

10/10 Excellent

Irina

Stayed 1 night in May 2025

10/10 Excellent

Daejeong

Stayed 1 night in May 2025

8/10 Good

Theresa, Vinton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was an old (no frills) room but was clean and the location was awesome!
Stayed 1 night in May 2025

8/10 Good

Vividh

Stayed 1 night in May 2025

10/10 Excellent

Franklin, E. Amherst

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location. Highly recommend.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family

Not our best stay

We've stayed here many times but this wasn't the best stay. We had two rooms. One was ok. The other room hadn't been cleaned (trash in the cans, on the table and in an Amazon bag in the corner). Even after I raised this and they said they'd send someone down while we were at dinner, nothing changed. My daughter also left her kid slippers and when I called the next day, no on could seem to locate them (even though I told them exactly where they were). This may have been a on off experience, but it'll make me think twice about staying again.
Stayed 1 night in May 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

robbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very friendly
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025