The Craftsman Inn & Suites

3.5 star property
VIP Access

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Photo gallery for The Craftsman Inn & Suites

Exterior
Lobby
Reception
Lunch and dinner served, American cuisine
Lunch and dinner served, American cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7300 E Genesee Street, Fayetteville, NY, 13066
  • Place, Old Erie Canal Historic State Park
    ‪11 min walk‬
  • Place, Stickley Museum
    ‪13 min walk‬
  • Place, Green Lakes State Park
    ‪2 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Room, 2 Queen Beds

9.0 out of 10
Wonderful
(38 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(71 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Roll-in Shower

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds, Roll-in Shower

9.0 out of 10
Wonderful
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Craftsman Inn & Suites

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and conference space. Change of towels is available on request.
The Craftsman Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels.

This Fayetteville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at The Craftsman Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Towne Center Mall. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at The Craftsman Wood Grille
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort, comfy beds, and cleanliness
  • 13 minutes by car from Syracuse University and 14 minutes from Destiny USA
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2025 square feet (188 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly The Craftsman Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Fayetteville hotel.

Guests are served free continental breakfast daily from 6 AM to 10 AM.
The Craftsman Wood Grille - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Craftsman Wood Grille

Things to do

  • 24-hour gym
  • Evening entertainment

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,025 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 5 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craftsman Fayetteville
Craftsman Inn
Craftsman Inn Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville

The Craftsman Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1046 out of 1399 reviews
Rating 8 - Good. 235 out of 1399 reviews
Rating 6 - Okay. 79 out of 1399 reviews
Rating 4 - Poor. 22 out of 1399 reviews
Rating 2 - Terrible. 17 out of 1399 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Wendy

Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Elizabeth

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Wayne

Stayed 1 night in Nov 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s was some foot noise above my room.
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant next door is great for dinner. I would not stay for “breakfast”, there’s no real food like eggs or anything. Just a basic continental offering.
Stayed 1 night in Dec 2025

10/10 Excellent

Claudia

Stayed 1 night in Nov 2025

10/10 Excellent

Vittoria

Liked: Cleanliness, amenities, property conditions & facilities
Clean & quiet with friendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Bhavesh, Edison

Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

10/10 Excellent

luke

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel and have stayed here several times before. On this particular visit, I unfortunately had some very loud neighbors who would not reduce the volume of their music and TV. They continued late into the night. I had an early flight and was not able to sleep. I felt I had no recourse after the hotel employee asked them to quiet down. Other than this experience, my stays at this hotel have all been excellent.
Stayed 3 nights in Nov 2025

10/10 Excellent

Chelsea

Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Stayed 1 night in Nov 2025

6/10 Okay

Margaret

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The room was clean and nicely appointed. Was on the first floor. The rooms are very loud and you can hear people above talking and walking around. Breakfast service was ok. Very disturbing that open items did not have serving utensils. People grabbing hard boiled eggs out with bare hands and yogurt and oatmeal toppings were bring your own spoon. Hate to think about that one. Check out was interesting with grouchy attendant almost yelling at me that he cannot provide receipt. Overall meh…
Stayed 1 night in Nov 2025

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very comfortable, with a friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was a little different from your standard cookie cutter hotels which was great and the attached restaurant was fantastic.
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was courteous and helpful..the restaurant very nice..and..most important! I slept well
Stayed 1 night in Nov 2025

10/10 Excellent

Russell, BOW

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming . Restaurant food and service there were great. Not far from walking trails. Morning coffee was good. Will return if in area .
Stayed 1 night in Nov 2025

8/10 Good

Gael

Stayed 1 night in Sep 2025

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Great restaurant
Stayed 3 nights in Nov 2025

10/10 Excellent

luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always greets us as if we are old friends. Always feels like we are staying in a comfortable place.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great room, great staff!!!
Stayed 1 night in Nov 2025