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The Craftsman Inn & Suites

3.5 star property
VIP Access

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Photo gallery for The Craftsman Inn & Suites

Lunch and dinner served, American cuisine
Lunch and dinner served, American cuisine
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
7300 E Genesee Street, Fayetteville, NY, 13066
  • Place, Towne Center Mall
    ‪8 min walk‬
  • Place, Old Erie Canal Historic State Park
    ‪11 min walk‬
  • Place, Green Lakes State Park
    ‪2 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Traditional Room, 2 Double Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Traditional Room, 2 Double Beds

9.2 out of 10
Wonderful
(37 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(68 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Roll-in Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 1 King Bed, Roll-in Shower

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Roll-in Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 2 Queen Beds, Roll-in Shower

8.8 out of 10
Excellent
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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4.3 out of 5, Excellent, 1,000 reviews
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includes taxes & fees
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About this property

The Craftsman Inn & Suites

Hotel in Fayetteville with free breakfast and a 24-hour fitness center
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and conference space. Change of towels is available on request.
The Craftsman Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels.

This Fayetteville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at The Craftsman Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Towne Center Mall. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at The Craftsman Wood Grille
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds, overall comfort, and cleanliness
  • 13 minutes by car from Syracuse University and 14 minutes from Destiny USA
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2025 square feet (188 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly The Craftsman Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Fayetteville hotel.

Guests are served free continental breakfast daily from 6 AM to 10 AM.
The Craftsman Wood Grille - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Craftsman Wood Grille

Things to do

  • 24-hour gym
  • Evening entertainment

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,025 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 5 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craftsman Fayetteville
Craftsman Inn
Craftsman Inn Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville

Reviews

The Craftsman Inn & Suites Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 995 out of 1329 reviews
Rating 8 - Good. 222 out of 1329 reviews
Rating 6 - Okay. 74 out of 1329 reviews
Rating 4 - Poor. 22 out of 1329 reviews
Rating 2 - Terrible. 16 out of 1329 reviews

Reviews

10/10 Excellent

Jacob

Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and very enjoyable
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In town for the New York State Fair. Close by with a great restaurant.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Rooms very clean, well-appointed and had an excellent meal at the restaurant.
Stayed 1 night in Sep 2025

4/10 Poor

Lisa

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Wasent as Nice as we expected for the price we paid
Stayed 1 night in Jun 2025

10/10 Excellent

Shanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was in the main building. No issues or concerns. It was clean, bed and pillows were comfy. Curtains blocked the light well for sleep. Breakfast had a lot of options and it was easy to get a seat and items were refilled quickly. We did have dinner one night at the connected restaurant and it was delicious. This was a great central spot to explore NYS parks in the area: Green Lakes, Tinker Falls, and Labrador Hollow. This was our 3rd or 4th stay at this spot. 😁
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always the room was very clean and comfortable. Only complaint for the whole stay was breakfast was terrible and the lady in charge of it was not very nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Well appointed room and stylish bathroom. Walked over to the bar and had a nice glass of wine and enjoyed the fire pit. Friendly people.
Stayed 1 night in Sep 2025

10/10 Excellent

Karl Anders

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, updated rooms with convenient location to Syracuse. Great breakfast options. Kind, attentive staff. Would highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Conveniently located, close to shopping/restaurants. The room was great. Very spacious.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joanna

Liked: Amenities
Very clean, updated, thoughtfully designed. Staff extremely courteous. Well situated.
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Stayed 1 night in May 2025

6/10 Okay

Brenda

Business traveller
Liked: Staff & service
Disliked: Cleanliness

Disappointed

Staff was friendly and helpful.Food at the restaurant onsite was delicious. I spent a little extra for this hotel when I was going to the State Fair to get someplace nice. The big turn off was how dirty the room was. Floor appeared not to have been vacuumed and there was hair in the shower.(Don’t want to elaborate on the type of hair).
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and classy

It's welcoming and cozy from the moment you step into the lobby. The furniture, the fireplace and even the outside rocking chairs welcome you.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V cool
Stayed 2 nights in Aug 2025

10/10 Excellent

Ronald

Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very clean, well maintained and the beds were comfy! We would stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very cute hotel I like it. I would stay here again. It was nice.
Stayed 1 night in Sep 2025

10/10 Excellent

kerry

Liked: Cleanliness, property conditions & facilities
Lady at breakfast wasnt very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Konrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Ceyhan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful nd friendly . Bathroom and room was clean. Upon entering the room it had a moldy smell. The room was a decent size, but furniture is outdated. The breakfast was a huge disappointment with mostly unhealthy, sweetened pastries and cereals other than bananas and oranges. There were no scrambled eggs, but cold ,hard boiled eggs in the fridge. If you are looking for a healthy breakfast, unfortunately you won’t find it here. The craftsman Inn is ok for one night to pass through the city, but not for long stays.
Stayed 1 night in Aug 2025

8/10 Good

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean. Breakfast in the morning is a bonus. At times, the front desk was unstaffed. Although there was a note left behind it seemed strange for a hotel
Stayed 2 nights in Aug 2025