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Holiday Inn Express Hotel & Suites Terrell by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Terrell by IHG

Exterior
Exterior
Free buffet breakfast
Standard Room, 1 King Bed, Jetted Tub
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
300 Tanger Dr, Terrell, TX, 75160
  • Place, Tanger Outlets
    ‪5 min walk‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪33 min drive‬
  • Place, Southern Methodist University
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Jetted Tub

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Communications Accessible)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communications Accessible)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Accessible (Communications Accessible)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(26 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Extra Living Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds (Extra Living Area)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Extra Living Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed (Extra Living Area)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Terrell by IHG

Hotel in Terrell with a 24-hour fitness center and free breakfast
A 24-hour fitness center, a 24-hour business center, and a meeting room are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Terrell by IHG offers 68 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Terrell by IHG. During your stay, you're just a quick walk from Tanger Outlets. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Tanger Outlets and 15 minutes from Texas Health Presbyterian Hospital Kaufman
Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served. The business-friendly Holiday Inn Express Hotel & Suites Terrell by IHG also features a 24-hour fitness center, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Terrell hotel is smoke free.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Terrell
Holiday Inn Express Terrell
Holiday Inn Express Hotel And Suites Terrell
Holiday Inn Terrell
Holiday Inn Terrell
Terrell Holiday Inn
Terrell Holiday Inn
Holiday Inn Express Hotel Suites Terrell

Holiday Inn Express Hotel & Suites Terrell by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 369 out of 719 reviews
Rating 8 - Good. 181 out of 719 reviews
Rating 6 - Okay. 90 out of 719 reviews
Rating 4 - Poor. 41 out of 719 reviews
Rating 2 - Terrible. 38 out of 719 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were very comfortable and checkin was smooth and easy. Breakfast items were all depleted and not restocked, but grabbed a yogurt and was fine.
Stayed 1 night in Oct 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities
Clean room. Nice staff. Comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

Raul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good variety of breakfast items to choose from. Staff very friendly.
Stayed 3 nights in Oct 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was somewhat satisfactory. We were unhappy with the size of the TV in the room, a large cockroach in the bathroom on our last day, while checking in, we were told there was an ice machine on the fourth floor however, there was not . And the person checking us in was not very friendly or understandable. The other two ladies at the front desk were fine.
Stayed 2 nights in Oct 2025

8/10 Good

Derrell

Stayed 1 night in Oct 2025

10/10 Excellent

Marisol

Stayed 1 night in Oct 2025

4/10 Poor

judy

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Judy

The check-in staff was nice and friendly. However, there was some confusion about the room I had reserved and paid for. Apparently, it was not available due to a wedding party. They placed us in a handicap room that was not up to the standards we are used to. We have stayed at this hotel in the past and been pleased.
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Oct 2025

10/10 Excellent

connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t eat breakfast at hotel. Breakfast didn’t start till 7 and we needed to get on road
Stayed 1 night in Oct 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Chris

Liked: Staff & service

Once was enough

Hotel smelled a little old and musty. Mattress was worn out. Probably the slowest elevator ever. Breakfast Buffett was mediocre at best.
Stayed 1 night in Aug 2025

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sherrill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jayden

Stayed 1 night in Jul 2025

10/10 Excellent

Tera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Theresa

Liked: Cleanliness, staff & service
AC dripped and bathroom door did not close due to raised tile floor.
Stayed 1 night in Jul 2025

2/10 Terrible

Alan

Stayed 1 night in Jul 2025

6/10 Okay

Tammy, irving

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in process was great! This hotel was good for one night! The gym and pool were closed for maintenance. The breakfast needs help! The pancake machine was down, no other options for waffles or pancakes, the cooler was out of service, no milk other than what was sitting out on the counter. Drink machine only apple juice and water working, most of the other food was out, waited 15 min before any new food was put out and others were complaining also..
Stayed 1 night in Jul 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front lobby lady

Did not remember her name at front lobby . She was very very wonderful, her personality was off the charts .
Stayed 1 night in Jul 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

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