Cambridge Suites Toronto

4.0 star property
VIP Access

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Photo gallery for Cambridge Suites Toronto

Front of property
Creator video
Interior entrance
Executive Suite, 1 King Bed with Sofa bed
Executive Suite, 1 King Bed with Sofa bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
15 Richmond St E, Toronto, ON, M5C1N2
  • CF Toronto Eaton Centre
    ‪3 min walk‬
  • Rogers Centre
    ‪18 min walk‬
  • CN Tower
    ‪18 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(212 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 King Bed

9.6 out of 10
Exceptional
(132 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Cambridge Suites Toronto

Eco-certified Toronto hotel connected to a shopping center, steps from Elgin and Winter Garden Theatres
Self parking, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Weekly housekeeping is available.
Cambridge Suites Toronto offers 230 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with digital channels and pay movies. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Our customers tell us they can't get enough of Cambridge Suites Toronto's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from CF Toronto Eaton Centre. Enjoy features like free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi and wired Internet
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the cleanliness, spaciousness, overall comfort, and low noise level
  • Steps from Elgin and Winter Garden Theatres and 4 minutes by foot from CF Toronto Eaton Centre
Cambridge Suites Toronto offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. The eco-certified Cambridge Suites Toronto also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This Toronto hotel is smoke free.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CAD 27 per day; includes in/out privileges)

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 22 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 27 per day (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
No visitors or unregistered guests are allowed in guestrooms.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cambridge Hotel Toronto
Cambridge Suites
Cambridge Suites Hotel
Cambridge Suites Hotel Toronto
Cambridge Suites Toronto
Cambridge Toronto Hotel
Toronto Cambridge
Toronto Cambridge Suites
Toronto Suites
Toronto Suites Hotel

Cambridge Suites Toronto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4560 out of 6474 reviews
Rating 8 - Good. 1392 out of 6474 reviews
Rating 6 - Okay. 326 out of 6474 reviews
Rating 4 - Poor. 102 out of 6474 reviews
Rating 2 - Terrible. 94 out of 6474 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joao Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

ANA

Don’t stay here. The room was absolutely disgusting. Toilet seat had pee stains and we found insects all over the room. Save your money and go elsewhere. It was the most disgusting place I’ve ever stayed at. We left the hotel, couldn’t make it through the night…
Stayed 1 night in Mar 2025

10/10 Excellent

Callie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
I love this family owned suite hotel. It’s my go-to when visiting Toronto. It's not more expensive than similar offerings by Air B&B’s. It’s an excellent value for a convenient downtown location with a grocery store, bank-ATM, subway stop and, for those who need it, a passport office, all within a 5 min. walk. Restaurants in every category are nearby. The hotel is a bit older but the common areas and suites are thoughtfully designed, nicely appointed and well maintained, more so than other mid range chain hotels with older buildings and furnishings. The staff are professional, courteous and friendly. Any request or concern I had was addressed immediately or soon after. The suites and amenities offer everything I need for a cosy, comfortable home away from home. My suite was typical with a living-dining area, a separate bedroom, and a huge bathroom. I love that the suite had my preferred features: makeup mirror with good lighting, terry robe, in room safe, and ability to prepare simple meals with a wet bar (sink, small frig and microwave) and basic set of dishes, glassware and cutlery for two. I have only two wishes. First that they reopen the restaurant and bar area that closed during the pandemic. Second, that this hotel stays the same - please don’t change a hair, you are perfect and irreplaceable - and remains open for my lifetime at least.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Mar 2025

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Renee

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It’s was very long to get the elevator… The fire alarm yesterday night at 11:00 pm was very disturbing….
Stayed 1 night in Mar 2025

6/10 Okay

Chris

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Donna

Liked: Staff & service
I was in the smallest suite (as opposed to a potential upgrade)
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, location to Eaton centre, easy parking at reasonable price
Stayed 3 nights in Mar 2025

8/10 Good

Sydney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Kimberly

Stayed 5 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jackielou

Liked: Cleanliness, staff & service, property conditions & facilities
People at the desk are very friendly and accomodating.
Stayed 3 nights in Feb 2025

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Mar 2025

10/10 Excellent

chris

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and a good value
Stayed 1 night in Mar 2025

10/10 Excellent

mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the rooms nice and clean, location is the convenient access to many restaurants as well as messy Hall and CAA Ed Mirvish Theater plus much more. It is right downtown, so you can expect a number of homeless people sleeping on the sidewalks Etc
Stayed 1 night in Mar 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini vacation. Always enjoy Toronto.
Stayed 2 nights in Mar 2025

8/10 Good

Marlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Comfortable rooms. One comforter had some staining which is the only complaint I have.
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They take keeping a quiet secure environment seriously which was great during a week long stay. Response to plumbing issue was immediate and fixed. The additional suite amenities at a great price for downtown was appreciated.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

david

Stayed 2 nights in Feb 2025

10/10 Excellent

Jolan

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Feb 2025