Best Western New Albany

2.5 star property

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Photo gallery for Best Western New Albany

Lobby
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)
Property amenity
Lobby
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
400 State Highway 30 W, New Albany, MS, 38652
  • Place, Park Along the River and Mississippi Arboretum
    ‪1 min drive‬
  • Place, Elvis Presley Center
    ‪26 min drive‬
  • Place, University of Mississippi
    ‪45 min drive‬
  • Airport, Tupelo, MS (TUP-Tupelo Regional)
    ‪25 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

9.2 out of 10
Wonderful
(24 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(57 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(43 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western New Albany

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western New Albany offers 60 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they enjoy the free breakfast at Best Western New Albany. During your stay, you'll be within walking distance of Baptist Memorial Hospital - Union County. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by foot from Baptist Memorial Hospital - Union County and a 2-minute drive from Tanglefoot Trail
Best Western New Albany offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. The business-friendly Best Western New Albany also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This New Albany hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel New Albany
Best Western New Albany Hotel
Comfort Inn New Albany Hotel
Best Western New Albany Hotel
Best Western New Albany New Albany
Best Western New Albany Hotel New Albany

Best Western New Albany Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1004 reviews
Rating 8 - Good. 256 out of 1004 reviews
Rating 6 - Okay. 81 out of 1004 reviews
Rating 4 - Poor. 52 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Liz

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was very dusty and overwhelming smell of smoke even the sheets had to request air freshener to try in lessen the smell. We also had no breakfast of any kind available or coffee available in the morning.
Stayed 1 night in Jan 2026

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, amenities
I was here 6 nights and on last 2 nights they changed my rate from 125 to 207 taking advantage of people in need from ice storm and had no breakfast served the whole stay couldn’t get towels or trash bags!! Only one front desk staff girl was nice!! I will NEVER give my money to this business that has no concern for doing right only selfishness
Stayed 2 nights in Jan 2026

10/10 Excellent

Marti

Liked: Cleanliness
Good
Stayed 1 night in Jan 2026

10/10 Excellent

JAIME

Stayed 1 night in Jan 2026

8/10 Good

Jim

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

Rachel

Stayed 1 night in Jan 2026

10/10 Excellent

April

Stayed 3 nights in Jan 2026

8/10 Good

Jason

Stayed 1 night in Jan 2026

10/10 Excellent

Timothy

Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Stayed 7 nights in Jan 2026

10/10 Excellent

Rahman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is the only thing really terrible. Very limited selection and the food is cold. Maybe invest in some better heating trays.
Stayed 1 night in Jan 2026

10/10 Excellent

KATHY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed. The room was spacious. Good variety for breakfast.
Stayed 1 night in Dec 2025

4/10 Poor

Kimberly

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The parking was super convenient and the lobby was clean the room was not.
Stayed 1 night in Dec 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff
Stayed 3 nights in Dec 2025

8/10 Good

Gary

Liked: Amenities, property conditions & facilities
Staff was courteous, hotel looked nice, room was ok, bathroom had several mold spots around tub.
Stayed 1 night in Dec 2025

10/10 Excellent

Kameron

Stayed 1 night in Dec 2025

8/10 Good

Jason

Stayed 1 night in Dec 2025

10/10 Excellent

Larry

Stayed 3 nights in Dec 2025

8/10 Good

Ellen

Stayed 2 nights in Oct 2025

10/10 Excellent

Angelia

Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Very clean room, comfortable bed and great staff.
Stayed 1 night in Dec 2025

4/10 Poor

John

Travelled with group
There was ants in the bathroom, shower drain didn’t drain , 1/4 roll of toilet paper in bathroom had to go down and get a roll from front desk and the complimentary amenity bottles were empty!!
Stayed 1 night in Dec 2025

8/10 Good

William

Stayed 1 night in Dec 2025

10/10 Excellent

Jorge

Stayed 1 night in Nov 2025