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Holiday Inn Express New Albany by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New Albany by IHG

Free daily full breakfast
Exterior
Suite, 1 King Bed
A modern lounge area with a stone fireplace, comfortable seating, and artwork on the walls.
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
300 Highway 30, New Albany, MS, 38652
  • Place, Park Along the River and Mississippi Arboretum
    ‪1 min drive‬
  • Place, Tanglefoot Trail
    ‪1 min drive‬
  • Place, University of Mississippi
    ‪45 min drive‬
  • Airport, Tupelo, MS (TUP-Tupelo Regional)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Room amenity

Standard Room, 2 Queen Beds (Extra Floor Space)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed OR 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Best Western New Albany
New Albany
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,004 reviews
The price is €77
includes taxes & fees
17 May - 18 May
Best Western New Albany

About this property

Holiday Inn Express New Albany by IHG

A restaurant, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Holiday Inn Express New Albany by IHG offers 49 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express New Albany by IHG. During your stay, you're just a quick walk from Baptist Memorial Hospital - Union County. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 9 minutes by foot from Baptist Memorial Hospital - Union County and a 2-minute drive from Tanglefoot Trail
  • Pets welcome for a fee
Holiday Inn Express New Albany by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1221 square feet (113 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express New Albany by IHG. Free self parking is available.

This New Albany hotel is smoke free.

Guests are served free full breakfast daily.
Holiday Inn Express New Albany by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,221 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Louisville NW
Holiday Inn Express Louisville NW Hotel
Holiday Inn Express Louisville NW Hotel New Albany
Holiday Inn Express Louisville NW New Albany
Holiday Inn Express New Albany Hotel
Holiday Inn Express New Albany
Holiday Inn Express New Albany Hotel New Albany
Holiday Inn New Albany
New Albany Holiday Inn
Express Albany By Ihg Albany
Holiday Inn Express New Albany
Holiday Inn Express New Albany by IHG Hotel
Holiday Inn Express New Albany an IHG Hotel
Holiday Inn Express New Albany by IHG New Albany
Holiday Inn Express New Albany by IHG Hotel New Albany

Holiday Inn Express New Albany by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 317 out of 581 reviews
Rating 8 - Good. 149 out of 581 reviews
Rating 6 - Okay. 50 out of 581 reviews
Rating 4 - Poor. 33 out of 581 reviews
Rating 2 - Terrible. 32 out of 581 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Matt

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was great and the place was very clean. However, the laundry was out of order. No hot water in the shower earlier in the morning. My big complaint was from Expedia raising the rate from what the price was showing when I booked it. When I got the receipt emailed the cost of room for two nights was over $75 more than it was at checkout from the app. I used the chat feature to inquire and was told to provide a screen shot of the advertised price. Problem was that hotel was now sold out of rooms and there was no longer any listing on Expedia for the dates we had booked. Booked the room because of our home being without power for over a week due to the Ice Storm. 2 star rating because I ended up paying more then I expected, couldn’t do laundry and a cold morning shower.
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrea

Stayed 1 night in Jan 2026

8/10 Good

Mary

Stayed 1 night in Jan 2026

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast. Eleanor was so friendly and helpful. Location of hotel was easy on and off interstate. Close to many things.
Stayed 1 night in Jan 2026

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Jan 2026

4/10 Poor

Kimberly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Jhon

Stayed 1 night in Jan 2026

10/10 Excellent

Major

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and professional. The facilities (lobby, breakfast area, etc.) clean and orderly as well as the room.
Stayed 1 night in Jan 2026

10/10 Excellent

Christa

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean, rooms were very clean, staff was so friendly and helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Yes my room was spotless and the staff was very nice and professional. The breakfast was excellent *****
Stayed 3 nights in Dec 2025

10/10 Excellent

Candace

Stayed 1 night in Dec 2025

8/10 Good

Oscar, Greensboro

Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was great! Room was clean and plenty of stuff around to eat! Great stay!
Stayed 3 nights in Oct 2025

4/10 Poor

Allyson

Stayed 2 nights in Dec 2025

10/10 Excellent

Sandra

Stayed 1 night in Nov 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent, friendly staff! We were traveling due to the death of my father and their kindness was so welcome & appreciated! The facilities are great, too!
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Meria

Travelled with family
Liked: Cleanliness, staff & service
Breakfast was good, room was clean, staff was friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Harmony

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick. Staff was courteous.
Stayed 1 night in Nov 2025

10/10 Excellent

CHANDRA Perritt

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Nov 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of the nicest motels we have stayed in, especially for this price point. Everything felt and smelled clean and the staff was friendly. We will stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Spencer

Liked: Cleanliness, amenities, property conditions & facilities
We were in town to bike the Tanglefoot trail and stayed here for two nights. We were happy with the accommodations. Comfortable and clean room. Good breakfast. Friendly staff especially the breakfast manager who was delightful
Stayed 2 nights in Nov 2025

10/10 Excellent

Kathryn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Nov 2025