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Holiday Inn Express New Albany by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New Albany by IHG

Free daily full breakfast
Suite, 1 King Bed
Interior
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
300 Highway 30, New Albany, MS, 38652
  • Place, Baptist Memorial Hospital - Union County
    ‪6 min walk‬
  • Place, Park Along the River and Mississippi Arboretum
    ‪1 min drive‬
  • Place, Tanglefoot Trail
    ‪1 min drive‬
  • Airport, Tupelo, MS (TUP-Tupelo Regional)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Room amenity

Standard Room, 2 Queen Beds (Extra Floor Space)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed OR 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express New Albany by IHG

Hotel in New Albany with a 24-hour fitness center and a seasonal outdoor pool
A restaurant, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Holiday Inn Express New Albany by IHG offers 49 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express New Albany by IHG. During your stay, you're just a quick walk from Baptist Memorial Hospital - Union County. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by foot from Baptist Memorial Hospital - Union County and a 2-minute drive from Tanglefoot Trail
  • Pets welcome for a fee
Holiday Inn Express New Albany by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1221 square feet (113 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express New Albany by IHG. Free self parking is available.

This New Albany hotel is smoke free.

Guests are served free full breakfast daily.
Holiday Inn Express New Albany by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,221 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Louisville NW
Holiday Inn Express Louisville NW Hotel
Holiday Inn Express Louisville NW Hotel New Albany
Holiday Inn Express Louisville NW New Albany
Holiday Inn Express New Albany Hotel
Holiday Inn Express New Albany
Holiday Inn Express New Albany Hotel New Albany
Holiday Inn New Albany
New Albany Holiday Inn
Express Albany By Ihg Albany
Holiday Inn Express New Albany
Holiday Inn Express New Albany by IHG Hotel
Holiday Inn Express New Albany an IHG Hotel
Holiday Inn Express New Albany by IHG New Albany
Holiday Inn Express New Albany by IHG Hotel New Albany

Holiday Inn Express New Albany by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 304 out of 560 reviews
Rating 8 - Good. 145 out of 560 reviews
Rating 6 - Okay. 49 out of 560 reviews
Rating 4 - Poor. 33 out of 560 reviews
Rating 2 - Terrible. 29 out of 560 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Season, Cleveland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was great and managed very well. The staff here may be the friendliest of any hotel I have stayed at. The breakfast was wonderful, Elenor made you feel like you came home for breakfast. The room were clean and bed was cozy. Definitely earned 5 stars!
Stayed 1 night in Nov 2025

8/10 Good

Alfred

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean… little cool, fan was on, probably should have raised the temperature on the unit (it was showing 68 degrees). Breakfast spread was plentiful and good.
Stayed 1 night in Oct 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our check-in clerk was excellent. She was very professional and well-dressed. However, our check-out clerk was the opposite. He didn’t stand to greet me, his off color died hair was a distraction and the shirt he had on looked like he’d slept in it and was a crazy print that basically matched his hair. Overall we had a great experience at this location. The holiday decor was fun and tastefully done.
Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first stay here. Very clean, updated hotel. We were greeted warmly and checked in efficiently. Our room was great, quiet, super comfy bed,-where do you get those pillows? I had a sore throat and the lady at the front desk gave me some tea, which was awesome. Breakfast was your standard breakfast options, but it was all delicious. Thanks, we will be back!
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness
Very nice Hotel friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service
Breakfast staff was amazing and so very kind. Great location with lots around it. Only low stars is a little quirky for entrance and parking
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Liked: Property conditions & facilities
O
Stayed 1 night in Oct 2025

10/10 Excellent

James

Business traveller
Liked: Room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frien
Stayed 2 nights in Oct 2025

10/10 Excellent

Larry L

Stayed 3 nights in Sep 2025

8/10 Good

Chelsea

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Need more parking and housekeeping never cleaned our room but they lady the did the breakfast she was FANTASTIC
Stayed 3 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 2 nights in Sep 2025

2/10 Terrible

Jason

Stayed 1 night in Aug 2025

6/10 Okay

Amber

Stayed 1 night in Aug 2025

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son attends Blue Mountain Christian University and I stay here when I visit. The hotel is awesome and the stay are amazing!
Stayed 2 nights in Aug 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Brown water

Nearly constant mechanical noises at night made falling asleep difficult. (A/C, then refrigerator, then noise outside, then a/c again, then refrigerator, lather rinse repeat.) The brown water coming from the tub faucet didn't give me confidence in the cleanliness of the entire place. It eventually ran clear but I felt yucky.
Stayed 1 night in Sep 2025

10/10 Excellent

Yvetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great, everyone was so nice and I like the text message updates and seeing how our stay is going.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Very nice breakfast options. Nice layout in our room, and the common areas were very clean, attractive and well maintained.
Stayed 1 night in Sep 2025

10/10 Excellent

Kristen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and service was good, location and parking was hard to access.
Stayed 1 night in Aug 2025

2/10 Terrible

Erin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Alvin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Calvin

Liked: Staff & service
Stayed 1 night in Aug 2025