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SureStay Plus By Best Western Upland Ontario North

2.5 star property

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Photo gallery for SureStay Plus By Best Western Upland Ontario North

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Exterior
Lobby
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping

Explore the area

View in a map
1191 E. Foothill Blvd, Upland, CA, 91786
  • San Antonio Regional Hospital
    ‪8 min walk‬
  • Ontario Convention Center
    ‪6 min drive‬
  • Ontario Mills Shopping Mall
    ‪10 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(12 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(75 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

9.2 out of 10
Wonderful
(25 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(21 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 King Beds

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About this property

SureStay Plus By Best Western Upland Ontario North

Hotel in Upland with free breakfast and a fitness center
This hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a business center, and laundry facilities. Change of towels is available on request.
SureStay Plus By Best Western Upland Ontario North offers 114 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Upland hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the convenient parking at SureStay Plus By Best Western Upland Ontario North. During your stay, you're just a quick walk from San Antonio Regional Hospital. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business center, meeting rooms, and a computer
  • Onsite recreation includes a gym
  • Guests have great things to say about the convenient parking and the helpful staff
  • 7 minutes by car from Ontario Convention Center and 9 minutes from Ontario Mills Shopping Mall
SureStay Plus By Best Western Upland Ontario North offers its guests an outdoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available. The business-friendly SureStay Plus By Best Western Upland Ontario North also features a vending machine and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Upland hotel.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Free breakfast available

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers

Accessibility

  • No lift

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Early check-in fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

GuestHouse Hotel Upland
GuestHouse Upland
Hotel Upland
GuestHouse Inn Upland Hotel
GuestHouse Inn Upland
Guesthouse International Hotel Upland
GuestHouse Inn Suites Upland
SureStay Plus Hotel by Best Western Upland
SureStay Plus By Best Western Upland Ontario North
SureStay Plus By Best Western Upland Ontario North Hotel
SureStay Plus By Best Western Upland Ontario North Upland
SureStay Plus By Best Western Upland Ontario North Hotel Upland

Reviews

SureStay Plus By Best Western Upland Ontario North Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 768 out of 1127 reviews
Rating 8 - Good. 200 out of 1127 reviews
Rating 6 - Okay. 67 out of 1127 reviews
Rating 4 - Poor. 46 out of 1127 reviews
Rating 2 - Terrible. 46 out of 1127 reviews

Reviews

8/10 Good

Violeta

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People were great. Bed was squeaky. The noice from rolling over will wake you up. Could be cleaner in the room and around the grounds.
Stayed 3 nights in Jun 2025

10/10 Excellent

Monique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has definitely upgraded. It's been years since I'd been here at this location and the new rooms are very nice! Breakfast was amazing and staff was very friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not going to lie, in shocked at what I got for $100. Room is very clean, well kept, area is quiet, it's on Route 66, parking is gated, wasn't expecting that for the price. I got into the room and it actually looked like what was in the picture. It's basically an upscale Best Western in a sorts. Seems like they just remodeled, hopefully it stays this way, I would have no problem coming back. Not bad best Western, not bad at all.
Stayed 1 night in Jun 2025

6/10 Okay

junita

Stayed 1 night in Jun 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and large room. The A/C really worked almost too much. Could have used a heavier blanket. Big glass panel at feond desk made it hard to talk to staff. The first night we were there it seemed the homeless people snuck into the property, but we didnt see that again the other two nights. Made me question safety a bit.
Stayed 2 nights in Jun 2025

8/10 Good

yessenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy Upstairs

The people above were walking and moving furniture ALL NIGHJT, makes ya wonder what they were doing, but easy to hear!
Stayed 1 night in Jun 2025

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV control is a nightmare.
Stayed 1 night in Jun 2025

10/10 Excellent

Jamarr

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in a good location. It's around shopping and good restaurants! It also provides secured parking.
Stayed 3 nights in Jun 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look elsewhere!

I was optimistic because online the pictures seem like it's a nice hotel, but sad to say it has much to improve. The check in was easy but from there on we had many bumps. The room was non-smoking, but we were surrounded by many smokers, it should definitely be posted and enforced, pool was dirty, no net to clean it. The sofa bed was super flimsy and room states that 4 people can sleep in the room we booked, two fit in one bed but the sofa bed was stained and is not spacious enough for two, so my kid had to sleep on the floor. The restroom had only one toilet paper roll that was half used so by the time we call front desk to asl for more, the line was busy. The light in the restroom goes on automatically so if you need the restroom during the night like we do it can be very disruptive. But what was really disturbing was a ticking sound, not a drip, more like an annoying ticking sound all night, this did not let us sleep. The area is surrounded by racket from construction next door and busy area just not a place for good sleep. We also got a lot of light coming in through the windows because there are no blinds just thin curtains that don't cover it all. The restroom floor is pretty slip and I fell hit my knee, so I send my husband to get food for me and the staff told him that I had to go get the food myself. We were four people, so we got four plates, I think it's fair since it says breakfast included, sad but it's but not easy getting good customer service at this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

Fernando

Stayed 1 night in May 2025

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very great clean place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it

It was great no complaints
Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent property for a quick stay! I’d definitely stay there again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent and the room was amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniela S

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great property, definitely staying here again. Super clean, i love the area, everything was great
Stayed 1 night in May 2025

2/10 Terrible

Shena

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was fine until the house keeping manager kept our deposit for a rolled cigarette that wasn't even lit. But besides that horrible creature they call a manager the stay was fine. Will I be going back there? No I will not
Stayed 1 night in Jun 2025

6/10 Okay

Stacey

Travelled with family
Liked: Staff & service, room comfort
This hotel definitely meet our needs, we were just looking for a quick place to stay for our daughter's soccer tournament. The room was clean but the towels were a little dirty. The front deak clerk was very friendly and the free breakfast was average but FREE!
Stayed 1 night in May 2025

10/10 Excellent

Tamara

Stayed 3 nights in May 2025

4/10 Poor

Jessica

Stayed 2 nights in May 2025

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location and good place to stay
Stayed 1 night in May 2025

10/10 Excellent

Sucely

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great thanks
Stayed 3 nights in May 2025