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Hampton Inn Utica

2.5 star property

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Photo gallery for Hampton Inn Utica

LCD TV, DVD player
Front of property
Indoor pool
Premium bedding, pillow-top beds, desk, laptop workspace
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
172 - 180 North Genesee Street, Utica, NY, 13502
  • Place, North Utica Shopping Center
    ‪13 min walk‬
  • Place, Utica Memorial Auditorium
    ‪20 min walk‬
  • Place, Stanley Theater
    ‪4 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

LCD TV, DVD player

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

LCD TV, DVD player

Room, 1 King Bed, Accessible, Non Smoking

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

LCD TV, DVD player

Room, 1 King Bed, Accessible, Non Smoking

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

LCD TV, DVD player

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 King Bed

King Studio Suite - Non-Smoking

  • Sleeps 3

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

Hearing Accessible King Room

  • Sleeps 3

Mobility Hearing Accessible 2 Queen Room with Tub

  • Sleeps 4

View all photos for One king bed nonsmoking

LCD TV, DVD player

One king bed nonsmoking

9.4 out of 10
Exceptional
(14 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two queen bed non smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Two queen bed non smoking

8.6 out of 10
Excellent
(21 reviews)
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 3

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About this property

Hampton Inn Utica

Hotel in Utica with free breakfast and a fitness center
This hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Hampton Inn Utica offers 84 air-conditioned accommodations with DVD players and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Utica hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hampton Inn Utica. During your stay, you'll be within walking distance of Utica Children's Museum. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include laundry facilities, an elevator, and coffee/tea in a common area
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Utica Children's Museum and North Utica Shopping Center
  • Cats and dogs welcome for a fee
Hampton Inn Utica offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. Free breakfast is served daily. The business-friendly Hampton Inn Utica also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. A complete renovation of Hampton Inn Utica was completed in February 2020.

Smoking is allowed in designated areas at this Utica hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2007
  • Designated smoking areas
  • Renovated entire property - February 2020

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Utica
Hampton Inn Utica
Utica Hampton Inn
Hampton Inn Utica Hotel Utica
Hampton Inn Utica Hotel
Utica Hampton Inn
Hampton Inn Utica Hotel
Hampton Inn Utica Utica
Hampton Inn Utica Hotel Utica

Hampton Inn Utica Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1003 reviews
Rating 8 - Good. 289 out of 1003 reviews
Rating 6 - Okay. 95 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Stayed 3 nights in Aug 2025

4/10 Poor

Lynne

Travelled with family
Liked: Cleanliness

Bathtub drain out of order

The room was ok except for a problem with the bathtub. Could not get the tub plug to pop up so you get stuck with water not draining. The shower curtain also let water through the fabric, and had to put a towel on the floor to sop up the water. Water on the floor is a hazard. Doubt we will stay there again.
Stayed 1 night in Sep 2025

4/10 Poor

Margaret

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Food for breakfast was good. Parking lot was torn up and behind a Dennys to get to. Very little in room and more expensive than neighboring hotel with far better amenities. Basic and boring.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Teena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy with our stay

Great location. Clean rooms. Friendly staff. Will definitely stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Elias Garcia

Travelled with family
Disliked: Property conditions & facilities
We stayed in a 2-queen bedroom for the weekend. While the hotel’s location is very convenient and close to many attractions, the overall quality of the stay was disappointing. The room itself was just okay. The lighting was very poor — only the coffee table lamps worked, and even those were extremely dim. The bathroom had several issues: the faucet was oddly positioned, and the door wouldn't close unless it was forced shut. These small maintenance problems really added up and made the stay less comfortable. For the price, I expected better upkeep and room quality. The location is definitely a plus, but the condition of the hotel does not match the cost.
Stayed 1 night in Sep 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Stayed 4 nights in Aug 2025

10/10 Excellent

Christian

Stayed 1 night in Aug 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Robby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great people

Nice hotel. Very friendly staff. Would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

4/10 Poor

Donald

Stayed 2 nights in Aug 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet room, comfortable bed
Stayed 1 night in Aug 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Pool was good for the kids. Employees were helpful (shout out to Adrian who helped us at breakfast). The location and road to it are a bit beat up and unwelcoming.
Stayed 1 night in Aug 2025

6/10 Okay

Scott

Stayed 1 night in Aug 2025

8/10 Good

Wyatt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The company had a system outage when I arrived, however the front desk staff member managed to get me to my room so I could rest from a long day of driving. Thank you!
Stayed 1 night in Aug 2025

6/10 Okay

Thomas, Lancaster

You need to pay your staff more and attract a better quality of employee.
Stayed 1 night in Aug 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Travelled with family
Liked: Amenities
We stayed at this Hampton Inn because it was close to the Nexus Center Ice Rink. Our room was clean, staff was friendly and accommodating. Free breakfast was good, with multiple choices. Would definitely stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025