The Brook at Turning Stone Resort Casino

4.0 star property

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Photo gallery for The Brook at Turning Stone Resort Casino

Front of property – evening/night
20 restaurants, breakfast, lunch, dinner served; Asian cuisine
Indoor pool
TOWER - Deluxe Room, 2 Queen Beds
Sauna, hot tub, hot springs/mineral springs, body treatments, body wraps

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
5218 Patrick Rd, Verona, NY, 13478
  • Turning Stone Casino
    ‪1 min walk‬
  • Utica Rome Speedway
    ‪11 min drive‬
  • Vernon Downs Casino
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪44 min drive‬

Room options

LODGE - Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

LODGE - Suite, 2 Double Beds

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

TOWER - Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(11 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

BROOK - Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(42 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

BROOK - Deluxe Double Room, 2 Double Beds

8.0 out of 10
Very good
(16 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

TOWER - Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(23 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Brook at Turning Stone Resort Casino

Resort with 20 restaurants, in the vicinity of Oneida Community Mansion House
This resort features 20 restaurants, a full-service spa, and a golf course. Free WiFi in public areas, free valet parking, and a free casino shuttle are also provided. Additionally, a casino, an indoor pool, and a nightclub are onsite. Housekeeping is not available.
The Brook at Turning Stone Resort Casino offers 700 accommodations. Flat-screen televisions come with cable channels and pay movies. This Verona resort provides complimentary wireless Internet access.
Recreational amenities at the resort include a golf course, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of the helpful staff at The Brook at Turning Stone Resort Casino. During your stay, you're just a quick walk from Turning Stone Casino. Features include free WiFi in public areas, free valet parking, and a free casino shuttle.
  • Free WiFi
  • Free valet parking, self parking, and extended parking
  • Drinking and dining options include 20 restaurants, a coffee shop, and 8 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, body treatments, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a golf course, a gym, and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from Oneida Community Mansion House and 10 minutes from Utica Rome Speedway
  • Free casino shuttle service
The Brook at Turning Stone Resort Casino offers its guests a full-service spa, a golf course, and an indoor pool. There are 20 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 8 bars/lounges. Public spaces have free WiFi.

A business center, meeting rooms, and limo/town car service are available. Event space at this resort measures 100000 square feet (9290 square meters) and includes a conference center. A casino, a nightclub, and a fitness center are also featured at The Brook at Turning Stone Resort Casino. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Verona resort.

For a fee, guests can enjoy cooked-to-order breakfast daily from 4 AM to 1 PM.
Wildflowers - This restaurant serves breakfast, brunch, and dinner.
TS Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Peach Blossom - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
7 Kitchens - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Pino Bianco - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free casino shuttle
  • Limo/town car service
  • Free covered self parking on site
  • Free valet parking on site
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 4 AM to 1 PM for a fee: USD 15 to 20 per person
  • 20 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • 7 Kitchens
  • Peach Blossom
  • Pino Bianco
  • TS Steakhouse
  • Wildflowers

Things to do

  • Casino
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Gym
  • Indoor pool
  • Nightclub
  • Racquetball/squash
  • Sauna
  • Shopping
  • Tennis lessons

Family friendly

  • Indoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre (100,000 square foot of space)
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 19 floors
  • 3 buildings
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Refrigerator on request

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Airport shuttle fee: USD 125 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The Brook at Turning Stone Resort Casino offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Turning Stone
Turning Stone Casino
Turning Stone Casino Verona
Turning Stone Resort & Casino
Turning Stone Resort & Casino Verona
At Turning Stone Verona
Hotel At Turning Stone
Turning Stone Resort Casino Verona
Turning Stone Resort Casino
Turning Stone Resort Casino
The Brook at Turning Stone Resort Casino Resort
The Brook at Turning Stone Resort Casino Verona
The Brook at Turning Stone Resort Casino Resort Verona

The Brook at Turning Stone Resort Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1005 reviews
Rating 8 - Good. 240 out of 1005 reviews
Rating 6 - Okay. 102 out of 1005 reviews
Rating 4 - Poor. 41 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy and hard to get around
Stayed 2 nights in May 2025

10/10 Excellent

Vicky

Stayed 1 night in May 2025

10/10 Excellent

Rola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We weren’t here long but easy check in and room was nice.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Everytbing
Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Daneane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, check in and out was easy, room was nice and clean. Comfortable bed too!
Stayed 1 night in Apr 2025

10/10 Excellent

Carol, Penfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was free and right next to the hotel Tower and performance venue. Very convenient. The hotel was well kept and very comfortable.
Stayed 1 night in Apr 2025

4/10 Poor

Jesse

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay I wish it could have been $50 cheaper than what it was. The hotel room was overpriced.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebrated a birthday here. Room was large n clean. After dinner went to exit 33 for some entertainment. Room service for breakfast was perfect option.
Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the different dining choices, and the casino and our hotel room were very clean
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great trip! Will definitely go back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 1st time here & we were so happy we chose this place to stay while we were in town for a concert!! Great service all around, nice clean rooms & so many options to eat from a buffet if thats your thing to high end dining. The gym was nice & clean & well equipped!! The gaming was alot of fun too ! Cant wait to go back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Food and convenience!
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Amenities
Very clean and updated rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive
Stayed 2 nights in Apr 2025

6/10 Okay

Kathleen

Disliked: Property conditions & facilities
The pool closes at 8pm. Finished dinner and were going to take the kids to the pool and it was closed. No game room or arcade for the kids. Very disappointing.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Heather M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area and fun options to shop at and eat.
Stayed 2 nights in Dec 2024

8/10 Good

Cayla

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Roberta

Every thing was nice but need more slots in blue room
Stayed 1 night in Apr 2025

8/10 Good

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025