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Pakat Suites

4.0 star property

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Photo gallery for Pakat Suites

Ambassador Suite - in some rooms balcony available | Balcony view
Suite (Residence) | Living area
50-inch LCD TV with satellite channels, TV
Classic Apartment | Private kitchen
Comfort Room | Private kitchen

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Parking available
  • Air conditioning
  • Laundry
  • Outdoor space
  • Free WiFi

Explore the area

View in a map
Mommsengasse 5, Vienna, Vienna, 1040
  • Belvedere
    ‪2 min walk‬
  • Vienna State Opera
    ‪18 min walk‬
  • St. Stephen's Cathedral
    ‪3 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Comfort Room

Comfort Room | Living area

Comfort Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Economy Room

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Economy Room

  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Sofa Bed

View all photos for Classic Apartment

Classic Apartment | Private kitchen

Classic Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for City Studio

50-inch LCD TV with satellite channels, TV

City Studio

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

1 bedroom, desk, iron/ironing board, free WiFi

Pakat Residences

  • Free WiFi
  • Air conditioning
4.9 out of 5, Exceptional, 57 reviews
Pakat Residences

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Pakat Suites

Apartment with a 24-hour fitness center, a short walk to Belvedere
This apartment building features a 24-hour fitness center, self parking, and laundry facilities. WiFi in public areas is free. Additionally, express check-out, wedding services, and a TV in a common area are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a sitting area. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences like a refrigerator and an electric kettle. Housekeeping is available on request.
Pakat Suites offers 15 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas and include desks. 50-inch LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. This Vienna apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the apartment include a 24-hour fitness center.
During your stay at Pakat Suites, you're just a quick walk from Belvedere. Features include free WiFi in public areas, plus a 24-hour gym and laundry facilities. This upscale apartment building has 15 apartments on 7 floors. Each apartment offers free WiFi and a deep soaking tub.
  • Each apartment offers a deep soaking tub, a sitting area, and an LCD TV
  • Free WiFi (speed: 25+ Mbps)
  • Self parking available for a fee
  • Services include luggage storage, wedding services, and a virtual front desk
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute walk from Belvedere and a 3-minute drive from Vienna State Opera
As a guest of Pakat Suites, you'll find a 24-hour fitness center, a terrace, and multilingual staff. WiFi is free in public spaces. Pakat Suites also features laundry facilities, express check-out, and complimentary use of a nearby fitness facility. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Vienna apartment.

Languages

English, French, German

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per day)

Family friendly

  • Children stay free (see details)
  • Free cot

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Oven
  • Refrigerator

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 50-inch LCD TV with cable/satellite channels
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Hardwood flooring in room
  • No lift
  • Designated smoking areas

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Virtual front desk
  • Wedding services

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 15 units
  • 7 floors
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 20 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pakat
Pakat Suites
Pakat Suites Hotel
Pakat Suites Hotel Vienna
Pakat Suites Vienna
Pakat Hotel Vienna
Pakat Suites Hotel
Pakat Suites Vienna
Pakat Suites Apartment
Pakat Suites Apartment Vienna

Pakat Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 171 out of 288 reviews
Rating 8 - Good. 91 out of 288 reviews
Rating 6 - Okay. 19 out of 288 reviews
Rating 4 - Poor. 5 out of 288 reviews
Rating 2 - Terrible. 2 out of 288 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Sadhana

Liked: Cleanliness

Great location but services could do better

Everything was good except that we had to keep the windows a bit open as air-conditioning didn't seem to work well. It was very hot and stuffy . That too when it was cold and rainy outside. Also, TV in bedroom stopped working after first night. Couldn't get anyone to respond. There were no emergency support esp when we had checked in over the weekend. The laundry is there but no instructions on where to go and how to find it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eva

Travelled with group
Liked: Cleanliness, room comfort

Wonderful Find

This place was amazing. The check-in staff was fantastic, we received quick responses to questions - even after hours. The rooms were incredible. The courtyard beautiful. We could have stayed here much longer.
Stayed 1 night in May 2025

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Emma

Liked: Cleanliness, room comfort

Lovely apartment

Great apartment for a short break with a small kitchenette and full size fridge. We didn’t cook in the apartment but it was stocked well enough to let you do so if you wanted. Only complaint is that the checkout process wasn’t clear, as it wasn’t included in the email prior to check in. Someone came to the reception desk to check us out eventually but it’s not consistently manned.
Stayed 5 nights in Feb 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very short - just somewhere to stay overnight while travelling though Vienna - but it was very pleasant. Our room was very large and had a lovely bathroom and a little kitchen (which we didn’t need to use). The reception lady was very friendly and helpful. The breakfast was pretty good, although I’ve had better. The only problem was the blocked drain in the shower, which nearly caused a flood. Otherwise, a great place.
Stayed 1 night in Jan 2022

10/10 Excellent

shahar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Ran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The staff was very friendly and informative. Would come again
Stayed 2 nights in Sep 2021

10/10 Excellent

WOOKYUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good for our family
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2020

2/10 Terrible

Tyler

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Smoking room, terrible customer service

Reception told us they upgraded us to a superior room on check in. However, the room that they moved us to was heavily smoked in. I strongly suspect that we were only "upgraded" to this room because it was rejected by other guests, and we were the last to check in for the night as they said the hotels was fully booked when we asked to be moved. Following the stay, the hotel said (in writing) that they would refund 50% of the room cost to compensate for the room condition. However, when trying to remit the refund from hotels.com, Pakat Suites rescinded the initial offer and claimed that we did not bring it to their attention at the time (not true, as a receptionist came to the room at the time who confirmed it was smoked in). Over a month later, numerous emails with the hotel, and hours on the phone with hotels.com and a refund still hasn't been provided. Terrible customer service on all accounts.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money in Vienna

Quiet area close to city center. Interior more modern than building immediately shows. Interesting and alternative interior design. Quaint. Definitely a place to come back to
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, would recommend

Very nice, good size room. Great location only 10 minutes walk from train station
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms - spacious and very comfortable. Good location, friendly staff
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly and helpful staff, really good location
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Right off the cruise ship at 8:30 am and they held our luggage for us until we could check in. Then they pointed us in the right direction for the tram. (only a block away) Came back to what could easily be a very small apartment, clear modern. It is a bit outside city center, but with the tram right there it was easy to get anywhere. We would stay there again
Stayed 1 night in Dec 2019

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location but needs a few simpl improvements.

The location was great. The bed was getting a bit old and had a bit of an indent were previous people had slept so with the bed being made up of 2 separate beds together it made it a little strange with a hill in the middle. The lighting needs some improvements as packing and looking through bags was difficult in the low light. Housekeeping need to be a little more vigilant as we ran out of soap in the liquid soap dispensers in the bathroom and almost ran out of toilet paper promoting a call to the front desk.
Stayed 3 nights in Dec 2019

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish hotel in great location!

Great location! Short walk from the train station, check in was super easy and friendly. We loved the room, it was clean, comfortable and had lots of space for two. Highly recommend!
Stayed 2 nights in Nov 2019

10/10 Excellent

Joseph

Stayed 1 night in Nov 2019

10/10 Excellent

Dolores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About 20min walk to the city centre. It’s quiet but nice.
Stayed 3 nights in Nov 2019

10/10 Excellent

Fay, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely hotel is a real gem located close to the Belvedere Palace Museum in a quiet neighbourhood. Our room was very specious and comfortable. The breakfast is served in a large bright room with an excellent buffet from which to choose a large selection of items. The staff in the lobby and in the breakfast room were welcoming, polite and helpful. We will definitely stay here again if we return to Vienna.
Stayed 3 nights in Oct 2019

8/10 Good

Victor

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Erik

Liked: Cleanliness, property conditions & facilities

Beware of single beds pushed together!

In all fairness the hotel and suites were very nice but we had booked a double room and ended up with two single beds pushed together. When I asked staff if we could change I was told that all the rooms are like that. Later when I asked a different person I was told that because I had booked through hotels.com this was the type of room allocated, they did have proper double beds in other rooms but were fully booked so even though I offered to pay extra to change or upgrade we couldn’t, although the honest receptionist did everything they could to help with covers to put across the gap. So beware if you book through hotels.com the chances are that you won’t get a proper double bed!
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large with bedroom and living area. It had a CV separate WC from bathroom. It was very quiet in a area walkable to the centre and 10 mins from station
Stayed 4 nights in Sep 2019