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Volcano Hale

2.0 star property

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Photo gallery for Volcano Hale

Stroll through lush gardens to the entrance of this charming building, flanked by a rustic bench and a beautifully maintained path.
Stunning two-story building with a lush garden and diamond-shaped logo.
Enjoy meals with family and friends in this elegant dining room featuring a long table, comfortable seating, and a fireplace.
Cozy living area with a fireplace, high ceiling, and exposed beams, featuring a wicker chair and wooden table.
Compact kitchen with a gas stove, toaster, and coffee maker, featuring a sink and window with a checkered valance.

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
19-3950 Keonelehua Avenue, Volcano, HI, 96785
  • Kilauea
  • Volcano House
    ‪6 min drive‬
  • Kilauea Military Camp
    ‪9 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪47 min drive‬

Room options

View all photos for Basic Room (Volcano Hale) Shared bathroom

Basic Room (Volcano Hale) Shared bathroom

Basic Room (Volcano Hale) Shared bathroom

9.4 out of 10
Exceptional
(16 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Volcano Hale

Guesthouse with free parking, near Hawaii Volcanoes National Park
Along with a microwave in a common area, this smoke-free guesthouse has a refrigerator in a common area and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a garden, and a picnic area are onsite.
Volcano Hale offers 5 accommodations with shared/communal kitchens and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Volcano guesthouse provides complimentary wireless Internet access. 19-inch flat-screen televisions come with satellite channels.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Volcano Hale, you're just a quick walk from Cooper Center. Free WiFi in public areas and free self parking are available.
  • Free WiFi
  • Free self parking
  • Amenities include a lobby fireplace, a shared microwave, and a shared refrigerator
  • 10 minutes by foot from Cooper Center and a 4-minute drive from Hawaii Volcanoes National Park
Volcano Hale offers its guests a garden, a picnic area, and a fireplace in the lobby. Public spaces have free WiFi. Volcano Hale also features express check-in, express check-out, and a microwave in a common area. Self parking is free.

This Volcano guesthouse is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Shared microwave
  • Shared refrigerator
  • Virtual front desk

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1912
  • Communal living room
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Shared kitchen access
  • Toaster
  • Toaster oven

More

  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Recycling
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number GE-133-620-1216-01, TA-133-620-1216-01, 319007005000
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hale Chalet Kilauea Collection
Hale Chalet Kilauea Collection B&B
Volcano Hale Chalet Kilauea Collection
Volcano Hale Chalet Kilauea Collection B&B
Volcano Hale Volcano
Volcano Hale Guesthouse
Volcano Hale Guesthouse Volcano
Volcano Hale The Chalet Kilauea Collection

Volcano Hale Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 70 out of 185 reviews
Rating 8 - Good. 60 out of 185 reviews
Rating 6 - Okay. 41 out of 185 reviews
Rating 4 - Poor. 9 out of 185 reviews
Rating 2 - Terrible. 5 out of 185 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jordan Guey

Liked: Cleanliness, property conditions & facilities
Old, finicky pumbling, surrounded by sounds of burds, bugs, and frogs that might disturb the sleep of some. Location to park excellent
Stayed 5 nights in Mar 2025

10/10 Excellent

JASON

Stayed 3 nights in Mar 2025

10/10 Excellent

Shannon

Liked: Amenities
The private room was very comfortable. The shared kitchen and bath were fine. It was a peaceful location.
Stayed 3 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I'd give 4.5 stars. Great location if you want to be close to the National Park. I received a free upgrade to the king room on the ground floor, but there was a persistent musty smell, similar to a gym locker. The dehumidifier in the room would not work, despite the instructions to juggle the tank until the light turns off. I suspect this is the cause of the smell. Otherwise the accomodations were fine, bed was not very comfortable but worked after a long day hiking. Check in and check out were easy and there was enough space for parking. I would stay here again for the price and proximity to the park.
Stayed 3 nights in Feb 2025

6/10 Okay

Danielle

Disliked: Cleanliness, room comfort

Perfectly fine.

Stayed 3 nights in Feb 2025

10/10 Excellent

Remesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very affordable way to stay and I was able to enjoy the beauty of the island, but get your groceries before
Stayed 6 nights in Jan 2025

10/10 Excellent

Jonelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Its a cute place Will stay again
Stayed 2 nights in Jan 2025

8/10 Good

philip

Liked: Cleanliness, amenities
Excellent place , well run !
Stayed 2 nights in Jan 2025

10/10 Excellent

Chunxian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in Jan 2025

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

6/10 Okay

Cynthia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Island Hop getaway

The house is in a lovely area, close to the volcano national park, which is what brought us here. Owner was easily reachable. Facility has lots of supplies for showering and sleeping. The reason for the 3 stars is the flooring is old carpet and in much need of replacement. Although there is a housekeeper that comes and I’m sure they’ve cleaned the carpet it’s just time to replace it. The only other issue is check in. It’s self check in and quite simple which is nice but the keys are left outside and anyone could come and pick them up and go in. My suggestion would be a keypad entry to house given only to guests then have keys for guests waiting inside. Otherwise it’s a nice older home easily accessible to the park and provides the basic necessities in bath, kitchen and bedrooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

ARIJIT

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near the Volcano National Park, quiet pleasant stay in a historic property.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and peaceful. Perfect for a place to rest after a day of hiking the island.
Stayed 3 nights in Nov 2024

2/10 Terrible

PATRICIA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique experience, a stay at an old Hawaiian house we had to ourselves. Old and quaint but in good condition. Very convenient for visiting Volcanoes NP and a few dining options nearby.
Stayed 2 nights in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
There is a lot of noise, but it’s the sounds of beautiful birds chirping . The neighborhood felt safe and tranquil.
Stayed 4 nights in Jul 2024

10/10 Excellent

Yc

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 4 nights in May 2024

8/10 Good

Carolyn

Stayed 2 nights in Jun 2024

10/10 Excellent

Saba

Stayed 2 nights in Jun 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good vibes and amazing to have gas to cook with in the middle of the jungle 😊🌺
Stayed 4 nights in May 2024

10/10 Excellent

Rostyslav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic place in Volcano
Stayed 3 nights in May 2024

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was nice and clean. Since it was dark just need more path lighting. Was kind of far from town but overall a great place to stay.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very interesting house with a nice area. Especially like the room setup it's easy access to the kitchen and the bathrooms. I'd recommend it.
Stayed 2 nights in Apr 2024

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