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Hilton Waikoloa Village

4.0 star property

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Exterior
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Courtyard
Exterior
Courtyard

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
69-425 Waikoloa Beach Dr, Waikoloa, HI, 96738
  • Place, Waikoloa Beach Golf Course
    ‪1 min walk‬
  • Place, Anaehoomalu Beach
    ‪3 min walk‬
  • Place, Dolphin Quest
    ‪7 min walk‬
  • Airport, Kailua-Kona, HI (KOA-Kona Intl.)
    ‪30 min drive‬

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About this property

Hilton Waikoloa Village

Family-friendly fun on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hilton Waikoloa Village's full-service spa. Then enjoy a meal at one of the resort's 8 restaurants. Housekeeping is available on request.
Hilton Waikoloa Village offers 647 accommodations with DVD players and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An outdoor tennis court and a health club are featured at the resort. 3 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Hilton Waikoloa Village. During your stay, you're just a quick walk from Waikoloa Beach Golf Course. Free WiFi in public areas, 3 outdoor pools, and 8 restaurants are available.
  • Free WiFi (speed: 50+ Mbps)
  • For dining with ocean views, stop by Kamuela Provision Co., one of the property's 8 restaurants and 5 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Treat yourself to body wraps, reflexology, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Guests speak favorably about the family-friendly amenities and the clean accommodations
  • Within a 10-minute walk of Waikoloa Beach Golf Course and Anaehoomalu Beach
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with cabanas (surcharge). At Hilton Waikoloa Village you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 5 bars/lounges. WiFi is free in public spaces. This beach resort also offers a children's pool, outdoor tennis courts, and a health club. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Waikoloa resort.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Kamuela Provision Co. - Overlooking the ocean, this restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Nui Italian - This restaurant specializes in Italian cuisine and serves dinner and light fare. Open daily.
Lagoon Grill - This restaurant serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Water's Edge - This buffet restaurant serves breakfast only. Open daily.
Kona Tap Room - This bar serves dinner and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Uncovered parking on site (USD 48 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 55 for adults and USD 27.50 for children
  • 2 beach bars
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 5 bars/lounges
  • 8 restaurants

Restaurants on site

  • Kamuela Provision Co.
  • Kona Tap Room
  • Lagoon Grill
  • Nui Italian
  • Water's Edge

Things to do

  • 27-hole adjacent golf course
  • 3 hot tubs
  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Health club
  • Kayaking
  • Outdoor tennis court
  • Paddleboard
  • Pilates classes
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Beach toys
  • Children's games
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (66,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 55 for adults and USD 27.50 for children
  • Uncovered self parking fee: USD 48 per night (in/out privileges)
  • Uncovered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 063-091-0976-01
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Village Hotel Waikoloa
Hilton Village Waikoloa
Hilton Waikoloa
Hilton Waikoloa Village
Waikoloa Hilton
Waikoloa Hilton Village
Waikoloa Village
Waikoloa Village Hilton
Hawaii Hilton Waikoloa Village
Hilton Waikoloa Village Hotel Waikoloa
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Hotel
Hilton Village Resort
Hilton Village Hotel Waikoloa
Hawaii Hilton Waikoloa Village
Waikoloa Hilton
Hilton Village Waikoloa
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Waikoloa
Hilton Waikoloa Village Resort Waikoloa

Hilton Waikoloa Village Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 560 out of 1082 reviews
Rating 8 - Good. 244 out of 1082 reviews
Rating 6 - Okay. 164 out of 1082 reviews
Rating 4 - Poor. 74 out of 1082 reviews
Rating 2 - Terrible. 40 out of 1082 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Lilian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's beautiful place the have a anniversary celebration. Thank you for a great time .
Stayed 4 nights in Oct 2025

10/10 Excellent

Richard

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lot of construction otherwise nice
Stayed 5 nights in Oct 2025

2/10 Terrible

ting

Disliked: Cleanliness, property conditions & facilities
The bulding was still under construction with loud noise when we arrive to our room, the lobby was not even ready. it not even in livable condition. The hotel lobby have a bunch of old furnitures there that looks like they are from a 100 years ago, which looks like the ones from the scary ghost movie. My mom feel sick once we stepped into that building, before our luggage even arrived we had to go back to front desk and ask them to cancel our booking.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, Resort is beautiful.
Stayed 1 night in Oct 2025

4/10 Poor

Hanjing

Liked: Cleanliness
Disliked: Staff & service
The checkin process was frustrating. I arrived at midnight on my checkin day, however, the hotel still needed me to wait for 20mins for check in. they said the room was in maintenance, which was pretty ridiculous. Also, they didn’t give me the room I originally wanted and assigned me to a room on a lower level which literally has no view (cuz the view was completely blocked by the building)
Stayed 2 nights in Oct 2025

10/10 Excellent

DONALD JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular resort with super friendly staff. Loved everything! Will be back again and again!
Stayed 5 nights in Sep 2025

10/10 Excellent

Maritza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Hilton Waikoloa Village was wonderful! The resort is stunning, with gorgeous ocean views, lush grounds, and a unique tram and boat system that made exploring fun. Our room was very clean and comfortable, and the staff were consistently friendly and helpful. We especially enjoyed the pools and lagoon area, it was perfect for relaxing. The location is great for exploring the Big Island, but also has everything you need right on-site. We truly enjoyed our experience and would absolutely return!
Stayed 3 nights in Sep 2025

10/10 Excellent

Tommy

Stayed 4 nights in Sep 2025

10/10 Excellent

Julie, Capistrano Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for families. Friendly staff and good sized room.
Stayed 5 nights in Aug 2025

8/10 Good

Daron

Stayed 7 nights in Sep 2025

6/10 Okay

LEOPOLDO, mexico

Travelled with family
Disliked: Cleanliness
The hotel is in need of renovation. The rooms appear somewhat neglected, and while the cleanliness is not bad, it doesn't meet the standards expected for a hotel of this category. Additionally, the area where the dolphins are kept is quite small and feels inadequate
Stayed 5 nights in Sep 2025

10/10 Excellent

Samantha

Stayed 5 nights in Sep 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Britten

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed in the Palace Tower and were disappointed to find our “newly renovated” room was not renovated, and the entire building was under construction—something we weren’t told in advance. Loud jackhammering from 9am–7pm made it hard to relax, and we only received notice about construction and balcony closures on our last night. On the bright side, the staff was very friendly, the grounds were clean, and parking was $48 per night. Without the construction, I would recommend this hotel.
Stayed 5 nights in Sep 2025

10/10 Excellent

Terrence

Stayed 4 nights in Aug 2025

8/10 Good

Jasleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is gorgeous! Rooms are little dated but comfortable! Resort facilities are excellent, very expensive but there if you need them. Staff is great!, housekeeping is mediocre! Overall-Property is highly recommended!
Stayed 5 nights in Aug 2025

10/10 Excellent

Karla Karina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit and enjoy some time with family!
Stayed 3 nights in Aug 2025

10/10 Excellent

Elisabeth, Daly City

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very clean and great service. Dolphin pool and dolphin quest was a highlight, but it was also great to spend a day swimming in the lagoon with sea turtles. Highly recommend.
Stayed 1 night in Aug 2025

8/10 Good

Rowena

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is very nice lagoon is the main thing why we keep going back there we love the snorkeling area.Makai room is all ocean view but is very old and outdated our room is room 3311 looking by the dolphin area but the water everytime we shower goes outside and it’s flooding the floor 3 towels needed to dry it.My husband almost fall coz we didn’t know its flooding .We just decided to stay in that room coz of the view and just ask towels everyday.I did told the front desks during check out to correct the problem and for future bodily injury.Properly is beautiful itself.
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jordan

Stayed 4 nights in Aug 2025

8/10 Good

Johanna P

Liked: Cleanliness, staff & service, property conditions & facilities
Pros 1. Beautiful setting 2. Upgraded; we are Hilton Honor 3. Grounds are meticulous Cons: 1. Expensive fees 2. Stores close early; not open for shopping after dinner 3. Chairs at pool need replacing 4. Children everywhere; would be nice if there was “Adult Only” pool and enforce children stay in “children” pool
Stayed 2 nights in Aug 2025

10/10 Excellent

Teresa

Stayed 6 nights in Aug 2025

6/10 Okay

Alicia

Liked: Cleanliness, staff & service
A major renovation above our floor was not adequately communicated. There was drilling as late as 7 pm that sounded as loud as a jackhammer above you. It triggered the fire alarms twice. My son was terrified. While the management was empathetic and offered to comp a night, I cannot believe that they are not more transparent about the horrific noise levels. Literally we were given a sheet of paper with the hours 9-7 given. But since j was checking in with children we didn’t fully read this or even think to ask more about what “renovations” entailed. Unacceptable. Outside of that, the walk was very long because the tram does not come often. The grounds are very clean and everyone was very friendly. The lagoon was a nice option for paddling or snorkeling at the hotel.
Stayed 4 nights in Aug 2025