Hilton Grand Vacations Club Ocean Tower Waikoloa Village

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Where to?

Dates

October 2025

November 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
24/7 front desk
Breakfast available
Room service
Housekeeping

Explore the area

69-425 Waikoloa Beach Drive, Waikoloa, HI, 96738

Place, Dolphin Quest
‪5 min walk‬
Place, Anaehoomalu Beach
‪7 min walk‬
Place, Kings Shops
‪15 min walk‬
Airport, Kailua-Kona, HI (KOA-Kona Intl.)
‪35 min drive‬

Room options

1 bedroom, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Resort View

Very good

41 sq m
Resort view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Ocean View

Excellent

41 sq m
Ocean view
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Resort View (2 Doubles)

Excellent

55 sq m
1 bedroom
Resort view
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Partial Ocean View (2 Doubles)

Very good

55 sq m
1 bedroom
Partial ocean view
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (2 Doubles)

55 sq m
1 bedroom
Ocean view
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

40-inch flat-screen TV with cable channels, TV, video game console

Suite, 1 Bedroom, Resort View (Plus, 1 King with Sofabed)

Exceptional

66 sq m
1 bedroom
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Partial Ocean View (Plus, 1 King)

Very good

66 sq m
1 bedroom
Partial ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Plus, 1 King)

Exceptional

66 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Resort View (2 Doubles, Hearing)

55 sq m
1 bedroom
Resort view
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Accessible, Resort View (Hearing)

41 sq m
Resort view
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Accessible, Resort View (Plus, 1 King, Hearing)

66 sq m
1 bedroom
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Partial Ocean View (Plus, 1 King, 3x3 Shower)

66 sq m
1 bedroom
Partial ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

41 sq m
Ocean view
Sleeps 2
1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Ocean View (Hearing)

66 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Partial Ocean View (Suite, 3x3 Shower)

81 sq m
2 bedrooms
Partial ocean view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 3 Bedrooms, Partial Ocean View (Suite, 3x3 Shower, Hearing)

122 sq m
3 bedrooms
Partial ocean view
Sleeps 8
2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Resort View (Suite, Hearing)

81 sq m
2 bedrooms
Resort view
Sleeps 6
1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Penthouse, 2 Bedrooms, Ocean View (Suite, Hearing)

81 sq m
2 bedrooms
Ocean view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Resort View

Exceptional

81 sq m
2 bedrooms
Resort view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Ocean View

95 sq m
2 bedrooms
Ocean view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Resort View (Suite)

81 sq m
2 bedrooms
Resort view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Partial Ocean View (Suite)

Exceptional

81 sq m
2 bedrooms
Partial ocean view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Ocean View (Suite)

81 sq m
2 bedrooms
Ocean view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 3 Bedrooms, Partial Ocean View (Suite)

122 sq m
3 bedrooms
Partial ocean view
Sleeps 8
2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 3 Bedrooms, Ocean View (Suite)

122 sq m
3 bedrooms
Ocean view
Sleeps 8
2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds (Oceanfront View)

Good

49 sq m
Ocean view
Sleeps 4
2 Double Beds

Room, 2 Double Beds, Partial Ocean View

49 sq m
Partial ocean view
Sleeps 4
2 Double Beds

Room, 2 Double Beds, Accessible, Partial Ocean View (Roll-In Shower, Hearing)

49 sq m
Partial ocean view
Sleeps 4
2 Double Beds

Room, 2 Double Beds, Resort View

49 sq m
Resort view
Sleeps 4
2 Double Beds

Room, 2 Double Beds, Accessible, Resort View (Bathtub)

49 sq m
Resort view
Sleeps 4
2 Double Beds

Room, 2 Double Beds, Ocean View

Very good

49 sq m
Ocean view
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Resort View

Very good

98 sq m
Resort view
Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Ocean View

Wonderful

98 sq m
Ocean view
Sleeps 4
1 King Bed

Room, 1 King Bed with Sofa bed, Oceanfront

Good

49 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Partial Ocean View

Good

49 sq m
Partial ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Resort View

Good

49 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Resort View (Roll-In Shower, Hearing)

49 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Ocean View

Good

49 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Ocean View (Roll-In Shower, Hearing)

49 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds with Sofa Bed, Ocean View

98 sq m
Ocean view
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area)

295 sq m
2 bedrooms
Ocean view
Sleeps 6
2 King Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Partial Ocean View

95 sq m
2 bedrooms
Partial ocean view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Room, 1 Bedroom, Ocean View

64 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Deluxe Suite, 2 Bedrooms, Ocean View

81 sq m
2 bedrooms
Ocean view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Partial Ocean View

81 sq m
2 bedrooms
Partial ocean view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Partial Ocean View

Exceptional

48 sq m
Partial ocean view
Sleeps 2
1 King Bed

Similar properties

2 outdoor pools, pool umbrellas, pool loungers

Pool
Hot tub
Kids pool
Waterslide

includes taxes & fees

10 Nov - 11 Nov

About this property

Hilton Grand Vacations Club Ocean Tower Waikoloa Village

Resort in Waikoloa with 6 restaurants and 3 outdoor pools

Along with 6 restaurants, this resort has 3 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.

Hilton Grand Vacations Club Ocean Tower Waikoloa Village offers 514 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.

Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kohala Spa has couples treatment room(s). The spa is open daily.

Our customers tell us they can't get enough of the pool at Hilton Grand Vacations Club Ocean Tower Waikoloa Village. During your stay, you're just a quick walk from Waikoloa Beach Golf Course. Features include free WiFi in public areas, plus 3 outdoor pools and 6 restaurants.

Free WiFi in some public areas
For dining with a beachfront location, stop by Kamuela Provision Co., one of the property's 6 restaurants
To-go breakfast served daily for a fee
Valet parking and self parking available for a fee
Splash around at the waterslide or swim in the 3 outdoor pools
Indulge in a treatment at the full-service spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes tennis courts, a gym, and racquetball/squash
Guests have great things to say about the helpful staff and the pool
Steps from Waikoloa Beach Golf Course and 8 minutes by foot from Waikoloa Kings' Course

Hilton Grand Vacations Club Ocean Tower Waikoloa Village offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a fitness center. There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and gift shops/newsstands are also featured at Hilton Grand Vacations Club Ocean Tower Waikoloa Village. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Waikoloa resort.

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to noon.

Kamuela Provision Co. - This beachfront restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Lagoon Grill - This café serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Kona Tap Room - This gastropub serves light fare only. Open daily.

Legends of Hawaii Luau - This theme restaurant specializes in Hawaiian cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.

Nui Italian - This theme restaurant serves dinner and light fare. Open daily.

Room service (during limited hours) is available.

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Parking on site (USD 48 per day; includes in/out privileges)
Secured valet parking on site (USD 55 per day)
Wheelchair-accessible parking and van parking available

Food and drink

Daily breakfast to-go available 6:00 AM to noon for a fee: USD 15 to 35 for adults and USD 17 to 19 for children
6 restaurants
A bar/lounge
A poolside bar
Snack bar/deli

Restaurants on site

Kamuela Provision Co.
Kona Tap Room
Lagoon Grill
Legends of Hawaii Luau
Nui Italian

Things to do

3 outdoor pools
Billiards/pool table
Fitness classes
Full-service spa
Gym
Racquetball/squash
Shopping
Tennis
Waterslide
Yoga classes

Family friendly

3 outdoor pools
In-room cot
Laundry facilities
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Outdoors

Pool loungers

Full-service spa

Couples treatment rooms
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

6 floors
At least 80% lighting from LEDs
At least 80% organic food
Built in 1988
Comprehensive food waste policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Hair dryer
Towels provided

Entertainment

40-inch flat-screen TV with cable channels
Video game console

Food and drink

Coffee/tea maker
Limited room service

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Eco-friendly toiletries
Electrical adapters
Heating (climate-controlled)
Individual decor
Individual furnishings
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100 per accommodation, per stay
Resort fee: USD 47.18 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness/yoga classes
Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: approximately USD 15 to 35 for adults, and USD 17 to 19 for children
Self parking fee: USD 48 per day (in/out privileges)
Secured valet parking fee: USD 55 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ocean Tower Hilton Grand Vacations Hotel Waikoloa

Ocean Tower Hilton Grand Vacations Hotel

Ocean Tower Hilton Grand Vacations Waikoloa

Ocean Tower Hilton Vacations

Ocean Tower by Hilton Grand Vacations

Hilton Grand Vacations Club Ocean Tower Waikoloa Village Resort

Hilton Grand Vacations Club Ocean Tower Waikoloa Village Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Daniel

26 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was nice but that tram that takes you back and forth takes way too long

Stayed 5 nights in Jul 2025

10/10 Excellent

Meng

Travelled with family

25 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property for the family

Stayed 3 nights in Jul 2025

6/10 Okay

Keola

24 Jul 2025

Liked: Cleanliness

Disliked: Staff & service

Stayed 1 night in Jul 2025

8/10 Good

Varuzh

Travelled with family

23 Jul 2025

Liked: Cleanliness, staff & service

Disliked: Amenities

The property and the lagoon are amazing, the rooms are dated but worth putting up with for the amazing views and the overall grounds. Fridge and beds are from 1980s, sleeping on the fold out couch is like sleeping on rocks. Check in process is slow and stuck in 1985. The process could use some speeding up is an understatement more like a complete overhaul. Food at restaurants are at extortion prices. Self parking for $48 a day is down right robbery. Monorail runs at the speed of a snail it's better to walk.

Stayed 5 nights in Jul 2025

10/10 Excellent

Margaret

Travelled with partner

22 Jul 2025

Liked: Staff & service

Staff very helpful. Beautiful location. Grounds and buildings need a little more attention

Stayed 2 nights in Jul 2025

2/10 Terrible

Jena

Business traveller, Travelled with partner

22 Jul 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Our experience at Hilton Waikoloa was really disappointing. The staff was unfriendly, unhelpful, and at times made us feel like we weren’t welcome. It honestly felt like we were being treated differently, and it left a bad impression. The tram system was a joke — only one out of three was working, and we waited forever just to get around the property. Otherwise, be prepared to walk 15-20 minutes just to get from one area to another. Everything on property is severely overpriced — nearly double what’s quoted on sites like Expedia once you’re there. When we asked questions or tried to get help from the staff, we were brushed off and told the resort was completely sold out, as if that excused the poor service. We expected more from a resort at this price point. Would not recommend and won’t be returning.

Stayed 5 nights in Jul 2025

2/10 Terrible

Jennifer

Travelled with family, Travelled with family and small children

22 Jul 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Travelled with family and small children

22 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved it !

Stayed 2 nights in Jul 2025

4/10 Poor

Kulamanu

Travelled with partner

21 Jul 2025

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Water in shower was cold during the entire stay. We reported it multiple times and was never fixed. We were never offered any alternatives or updates on whether it was able to be fixed.

Stayed 2 nights in Jul 2025

10/10 Excellent

Natasha

21 Jul 2025

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Jul 2025

8/10 Good

Kaila

21 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2025

10/10 Excellent

Gabriel, Phoenix

20 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

What an amazing place!!! I was a little nervous about the comments regarding long walk to your room but after arrival the view on the small walk is mind blowing. I saw so much wildlife and was so lucky to get a ground floor unit that opened up to the golf course and ocean. Just an outstanding room and outstanding property. Will definitely stay again. The place is so big it’s never crowed. Each morning during my ocean walk I could go 10 minutes and not see another guest.

Stayed 8 nights in Jul 2025

8/10 Good

Lisa

Travelled with family, Travelled with group

20 Jul 2025

Liked: Amenities, property conditions & facilities

This is a beautiful property and lots to do for all ages. Ocean tower rooms are beautifully remodeled. Sadly, they won’t give you room keys on check in until you talk to a timeshare salesperson. I find it incredibly rude to hold keys hostage when I’ve already paid for the room. The last thing I want to do on arrival is be hit up for timeshare purchase presentation. Maybe they went to capitalize on you being tired from travel? Other than that service is great, grounds are exceptional, on site food is good to excellent. Staff is very helpful and accommodating. Please reconsider the key hold situation. That ruins an otherwise great place!!

Sunset from Buddah point at Hilton Waikōloa Village.

Stayed 7 nights in Jul 2025

10/10 Excellent

Laurel

Travelled with family

20 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

This place was amazing! We loved everything about it. There was so much to do and see. It was so beautiful and felt so peaceful. I can’t recommend it enough!

Stayed 2 nights in Jul 2025

10/10 Excellent

Donald

20 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I found the staff to be very nice and helpful, especially Kimara, who greeted me multiple times. She was awesome and always made me feel very welcome and glad I made the choice to stay here! This is a large Hilton complex with the Ocean Tower being a long way from the main lobby. Once you get your bearings it turns out to be about a 12 minute walk between the two. There is a tram to take you around, but if your luck is like mine, just as you walk up to the loading platform the tram is just taking off. This is the first time I got to stay in one of the rooms that has been converted to a time share. Even though I didn’t use most of them having a microwave, washer/dryer, dishwasher, and refrigerator/freezer can be handy. But there are some features that seem totally senseless to me. Like having a toilet that has a lid that opens and water sprays automatically with light or motion in the bathroom, regardless if you have any intention of using it. Or a bathroom without an exhaust fan that has a shower with a large glass door that opens outwards so all the water on the door falls onto the floor.

Stayed 9 nights in Jul 2025

10/10 Excellent

Dale

13 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

My address was incorrect on my email bill. Do I need to correct that? and how did that happen?

Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

13 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Parking is to expensive. With paying so much for the rooms, and resort fee parking should be free.

Stayed 6 nights in Jun 2025

8/10 Good

Allyson

Travelled with family

12 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

I only have Two complaints.. first being the tram was broke down and for the first day or so no one had a clue on where to get the shuttle, which wasn’t a big deal except for a knee injury had prohibited excessive walking… and my second complaint was the price of the food!?! I didn’t expect to pay $72 for a large pizza, or $52 for a burger, I was warned food was expensive just didn’t expect that much. Other than those two things the resort was beautiful, lots of flowers and tons of water activities. Room was clean and property appears to be well maintained.

Stayed 4 nights in Jul 2025

8/10 Good

winnie, Vallejo

Travelled with family and small children

11 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

loved the property, the pools, the turtles, the lush landscaping. everything was lovely. housekeeping on my was not as prompt. i wasn't sure the frequency of which the rooms were cleaned, i checked in on June 20th, had to contact housekeeping July 2nd after other people i was traveling with said their rooms were cleaned daily. once contacted, it was cleaned that day and everyday following. Other than that, stay was amazing!

Stayed 4 nights in Jun 2025

8/10 Good

Russell Wayne, Seattle

Travelled with partner

11 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

If you are staying in the Ocean Tower, be sure to ask for a ‘renovated’ room. Our first night was a nightmare. When I got a text asking how our stay was going, I replied “This room sucks! The bed is ‘killing’ us!” Cheri found us a renovated room and saved our vacation!

Stayed 3 nights in Jul 2025

8/10 Good

Kristen

Travelled with family

11 Jul 2025

Liked: Cleanliness, staff & service, amenities

Our room was dated, tv didn’t work, i think the remote batteries were dead. The clothes line in shower was broken. Not enough hooks to hang items to dry. Room is only cleaned every 4 days and it wasn’t explained we needed to request extra cleaning at check in. Even when we called housekeeping we were told they couldn’t clean our room. We had to ask for extra towells, then the just dropped a bag of towels inside the door. Tram was not working and once they got one working it was super slow, noisy and the air con wasn’t working. Still a beautiful property, but for the price it didn’t feel like a property up to Hiltons standards. If changes aren’t made soon. It will feel run down within the year. Disappointed in the condition of the hotel, faded signage and artwork signs, empty flower pots. Didn’t feel like it was worth the money spent.

Stayed 4 nights in Jul 2025

2/10 Terrible

Verified traveller

10 Jul 2025

Disliked: Staff & service

Missing clothes

Decent place but took 30 minutes minimum to get from car to room every single time. We left over 1000 dollars in clothes hanging in the closet on accident and they “did not find anything in room” so that was extremely disappointing. Great place if u don’t want to leave your entire vacation but if u do don’t forget anything cuz it’s hour round trip to room and back.

Stayed 7 nights in Jun 2025

10/10 Excellent

William

Travelled with partner

9 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Are room was perfect!

Stayed 5 nights in Jul 2025

4/10 Poor

Daniel Elbert

Travelled with family

7 Jul 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

The best way to describe this place is inconvenient. Food is hard to find and significantly overpriced. Tram worked less than half of the trip so be prepared to walk a lot. Pictures posted online are much better than what we saw on property. I have no desire to ever return.

Stayed 3 nights in Jul 2025

4/10 Poor

Daniel

Travelled with family

7 Jul 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Room was big and old run down ended up with a water leak in the ceiling which was ever addressed even after contacting the front desk. The tram was broken most of the time so the half mile walk to the front and back with all the luggage was great wouldn't let my worst enemy stay here

Stayed 7 nights in Jun 2025

Hilton Grand Vacations Club Ocean Tower Waikoloa Village

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View all photos for Junior Suite, 1 King Bed, Resort View

Junior Suite, 1 King Bed, Resort View

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

View all photos for Suite, 1 Bedroom, Resort View (2 Doubles)

Suite, 1 Bedroom, Resort View (2 Doubles)

View all photos for Suite, 1 Bedroom, Partial Ocean View (2 Doubles)

Suite, 1 Bedroom, Partial Ocean View (2 Doubles)

View all photos for Suite, 1 Bedroom, Ocean View (2 Doubles)

Suite, 1 Bedroom, Ocean View (2 Doubles)

View all photos for Suite, 1 Bedroom, Resort View (Plus, 1 King with Sofabed)

Suite, 1 Bedroom, Resort View (Plus, 1 King with Sofabed)

View all photos for Suite, 1 Bedroom, Partial Ocean View (Plus, 1 King)

Suite, 1 Bedroom, Partial Ocean View (Plus, 1 King)

View all photos for Suite, 1 Bedroom, Ocean View (Plus, 1 King)

Suite, 1 Bedroom, Ocean View (Plus, 1 King)

View all photos for Suite, 1 Bedroom, Accessible, Resort View (2 Doubles, Hearing)

Suite, 1 Bedroom, Accessible, Resort View (2 Doubles, Hearing)

View all photos for Junior Suite, 1 King Bed, Accessible, Resort View (Hearing)

Junior Suite, 1 King Bed, Accessible, Resort View (Hearing)

View all photos for Suite, 1 Bedroom, Accessible, Resort View (Plus, 1 King, Hearing)

Suite, 1 Bedroom, Accessible, Resort View (Plus, 1 King, Hearing)

View all photos for Suite, 1 Bedroom, Accessible, Partial Ocean View (Plus, 1 King, 3x3 Shower)

Suite, 1 Bedroom, Accessible, Partial Ocean View (Plus, 1 King, 3x3 Shower)

View all photos for Junior Suite, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

Junior Suite, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Ocean View (Hearing)

Suite, 1 King Bed with Sofa bed, Accessible, Ocean View (Hearing)

View all photos for Penthouse, 2 Bedrooms, Partial Ocean View (Suite, 3x3 Shower)

Penthouse, 2 Bedrooms, Partial Ocean View (Suite, 3x3 Shower)

View all photos for Penthouse, 3 Bedrooms, Partial Ocean View (Suite, 3x3 Shower, Hearing)

Penthouse, 3 Bedrooms, Partial Ocean View (Suite, 3x3 Shower, Hearing)

View all photos for Penthouse, 2 Bedrooms, Resort View (Suite, Hearing)

Penthouse, 2 Bedrooms, Resort View (Suite, Hearing)

View all photos for Penthouse, 2 Bedrooms, Ocean View (Suite, Hearing)

Penthouse, 2 Bedrooms, Ocean View (Suite, Hearing)

View all photos for Suite, 2 Bedrooms, Resort View

Suite, 2 Bedrooms, Resort View

View all photos for Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View

View all photos for Penthouse, 2 Bedrooms, Resort View (Suite)

Penthouse, 2 Bedrooms, Resort View (Suite)

View all photos for Penthouse, 2 Bedrooms, Partial Ocean View (Suite)

Penthouse, 2 Bedrooms, Partial Ocean View (Suite)

View all photos for Penthouse, 2 Bedrooms, Ocean View (Suite)

Penthouse, 2 Bedrooms, Ocean View (Suite)

View all photos for Penthouse, 3 Bedrooms, Partial Ocean View (Suite)

Penthouse, 3 Bedrooms, Partial Ocean View (Suite)

View all photos for Penthouse, 3 Bedrooms, Ocean View (Suite)

Penthouse, 3 Bedrooms, Ocean View (Suite)

View all photos for Room, 2 Double Beds (Oceanfront View)

Room, 2 Double Beds (Oceanfront View)

View all photos for Room, 2 Double Beds, Partial Ocean View

Room, 2 Double Beds, Partial Ocean View

View all photos for Room, 2 Double Beds, Accessible, Partial Ocean View (Roll-In Shower, Hearing)

Room, 2 Double Beds, Accessible, Partial Ocean View (Roll-In Shower, Hearing)

View all photos for Room, 2 Double Beds, Resort View

Room, 2 Double Beds, Resort View

View all photos for Room, 2 Double Beds, Accessible, Resort View (Bathtub)

Room, 2 Double Beds, Accessible, Resort View (Bathtub)

View all photos for Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View

View all photos for Standard Room, 1 King Bed, Resort View

Standard Room, 1 King Bed, Resort View

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

Room, 1 King Bed with Sofa bed, Oceanfront

View all photos for Room, 1 King Bed with Sofa bed, Partial Ocean View

Room, 1 King Bed with Sofa bed, Partial Ocean View

View all photos for Room, 1 King Bed with Sofa bed, Resort View

Room, 1 King Bed with Sofa bed, Resort View

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Resort View (Roll-In Shower, Hearing)