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Heritage inn

2.5 star property

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Photo gallery for Heritage inn

Reception
Family Suite, 2 Queen Beds
Family Suite 2 Double Beds
Family Room, 2 Queen Beds
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
700 E Main St, Watertown, WI, 53094
  • Place, Riverside Park
    ‪6 min walk‬
  • Place, The Octagon House
    ‪16 min walk‬
  • Place, Maranatha Baptist University
    ‪16 min walk‬
  • Airport, Waukesha, WI (UES-Waukesha County)
    ‪37 min drive‬

Room options

View all photos for Family Room, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets

Family Room, 2 Queen Beds

  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed

Iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • Sleeps 2

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room, 1 King Bed, Jetted Tub

Exclusive Room, 1 King Bed, Jetted Tub | Bathroom

Exclusive Room, 1 King Bed, Jetted Tub

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed

Iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Queen Beds, Fireplace

Family Suite, 2 Queen Beds, Fireplace

Family Suite, 2 Queen Beds, Fireplace

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite 2 Double Beds

Family Suite 2 Double Beds

Family Suite 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Exclusive Room, 1 King Bed, Non Smoking, Hot Tub

Exclusive Room, 1 King Bed, Non Smoking, Hot Tub

Exclusive Room, 1 King Bed, Non Smoking, Hot Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room, Non Smoking, City View

Iron/ironing board, free WiFi, bed sheets

Exclusive Room, Non Smoking, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Heritage inn

This smoke-free hotel features laundry facilities, a 24-hour front desk, and a picnic area. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Heritage inn offers 38 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 36-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Watertown hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

During your stay at Heritage inn, you'll be within walking distance of Tivoli Island Park. Enjoy features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Amenities include laundry facilities and a vending machine
  • 12 minutes by foot from Tivoli Island Park and a 2-minute drive from Maranatha Baptist University
  • Dogs welcome for a fee (restrictions apply)
As a guest of Heritage inn, you'll find a vending machine, a picnic area, and laundry facilities. WiFi is free in public spaces. Self parking is free.

This Watertown hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a security system
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Heritage inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 55 out of 161 reviews
Rating 8 - Good. 36 out of 161 reviews
Rating 6 - Okay. 23 out of 161 reviews
Rating 4 - Poor. 21 out of 161 reviews
Rating 2 - Terrible. 26 out of 161 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Connie

Liked: Cleanliness
Quiet, clean, close to hospital
Stayed 1 night in Nov 2025

6/10 Okay

Cynthia

Didn't know they had a Hot tub
Stayed 1 night in Nov 2025

4/10 Poor

Darren

Disliked: Property conditions & facilities
No towels in the room; I had to go to the front desk to request.
Stayed 1 night in Nov 2025

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Tara

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Victoria

Stayed 1 night in Oct 2025

2/10 Terrible

Katrina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Would never get a room here again, overall experience was terrible. Guy that checked me in was super pleasant and effective at his job. Property itself did not feel safe, would not recommend for anyone with children.
Stayed 2 nights in Oct 2025

8/10 Good

Gerard

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

We booked a king room and we're upgraded to two queens in a suite. It was a very nice room and the beds were comfortable. The service was great too, just wish they had breakfast. We'll certainly be back.
Stayed 2 nights in Aug 2025

8/10 Good

Edith

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

4/10 Poor

J

Liked: Cleanliness, staff & service, property conditions & facilities
AC did not work. No USB ports anywhere in room. Fire pit in back lot.
Stayed 1 night in Sep 2025

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice and clean o travel all over the country and this is one of my favorites places to stay nice and clean
Stayed 1 night in Aug 2025

4/10 Poor

Debra

Travelled with family
Disliked: Staff & service, property conditions & facilities
The room air conditioner wasn’t working properly because the room had condensation on the surfaces of the furniture. The lamp between the beds had a short in it so we didn’t use it. I also asked to extend the our visit by 1 day and they said no problem but they would not do it unless we moved to a different room. Who wants to pack up and move to another room for 1 night so we left. The room was for my family that came to visit and if I had known earlier about the problems I would have not had them stay there. Next time they come to town they will NOT be staying there.
Stayed 8 nights in Aug 2025

6/10 Okay

Karen

Stayed 2 nights in Jul 2025

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Melody

Stayed 1 night in Jul 2025

8/10 Good

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Very friendly owner. Clean, but dated, very spacious hot tub room. Pet friendly. Quite a few MONTHLY residents. Only negative, the mattress was rock hard, good thing we had the hot tub to straighten out my back in the morning.
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff are friendly and helpful but the room is kind of gross. Shower curtain needs to be changed, or at least washed. Mattress cover is worn out and bumpy. Pillows are very flat and uncomfortable. Pillow cases are grayish-yellow instead of white. Fan on the ac won't turn off. No elevator.
Stayed 3 nights in Jul 2025

8/10 Good

Jennifer

Stayed 1 night in Jun 2025

8/10 Good

Jeffrey T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Paul, Lindenhurst

Liked: Property conditions & facilities
This hotel was by far the least expensive on a particular weekend when other hotels had nearly tripled their nightly rates due to some local event. It seems to not be part of a chain, and is located on main street of the town (but not noisy). There is no elevator for the upper floor; stairs only. The hallways seem much narrower than others I have experienced, but everything seems to be well maintained and clean enough. The man at the check-in counter was probably the owner, and the only other staff I saw was very friendly and helpful. My room, probably typical for this place, was fairly large, with more open floor space than usual for an American motel; in addition to the usual furnishings, it had a sofa and coffee table. There was a sink in the bathroom and another nearly identical sink just outside the bathroom; this can be convenient for couples and families. The under-window HVAC unit was situated so it blew the air up behind the curtains, not ideal. I bunched the bottom of the curtain up onto the window sill and used the alarm clock to weight them down so they would not move during the night, and this allowed the cooled air to actually enter the room instead of just recirculating back to the unit. The bed had only one end table, and amazingly it was not equipped with a lamp. No light source for reading in bed, etc. I was told that none of the rooms had end table lamps, but the staff found a suitable lamp somewhere and brought it to my room.
Stayed 1 night in Jun 2025

6/10 Okay

Daniel, Waukesha

Travelled with family
Liked: Staff & service
It was convenient to our graduation activities at Luther Prep School, No elevator
Stayed 2 nights in May 2025

10/10 Excellent

Tito

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Apr 2025

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