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The Valley Inn, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Valley Inn, an Ascend Collection Hotel

Front of property
Suite, 1 Queen Bed with Sofa bed, Non Smoking
Lobby
Lobby
Free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
17 Tecumseh Road, Waterville Valley, NH, 03215
  • Place, Waterville Valley Ice Arena
    ‪11 min walk‬
  • Place, Waterville Valley Golf Course
    ‪15 min walk‬
  • Place, Waterville Valley Resort
    ‪7 min drive‬
  • Airport, Laconia, NH (LCI-Laconia Municipal)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Tub

Suite, Multiple Beds, Non Smoking, Tub

Suite, Multiple Beds, Non Smoking, Tub

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Tub

Suite, Multiple Beds, Non Smoking, Tub

Suite, Multiple Beds, Non Smoking, Tub

7.6 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

The Valley Inn, an Ascend Collection Hotel

The Valley Inn, an Ascend Collection Hotel offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes.
The Valley Inn, an Ascend Collection Hotel offers 42 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. This Waterville Valley hotel provides complimentary wireless Internet access. Refrigerators and coffee/tea makers are provided.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Valley Inn, an Ascend Collection Hotel. During your stay, you're just a quick walk from Waterville Valley Ice Arena. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include 2 meeting rooms, conference space, and laundry facilities
  • Steps from White Mountain National Forest and 9 minutes by foot from Waterville Valley Ice Arena
  • Free ski shuttle service
For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes.

Free breakfast is served daily. WiFi is free in public spaces. Free self parking is available.

This 3-star Waterville Valley hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Games
  • Library
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Business services

  • 2 meeting rooms
  • 840 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free long-distance calls
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 31:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 15 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 31 and close September 01.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served or allowed at The Valley Inn, an Ascend Collection Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Inn Valley
Valley Inn
Valley Inn Waterville Valley
Valley Waterville Valley
The Valley Hotel Waterville Valley
The Valley Inn
The Valley Inn, Ascend Hotel Collection Hotel
The Valley Inn, Ascend Hotel Collection Waterville Valley
The Valley Inn, Ascend Hotel Collection Hotel Waterville Valley

The Valley Inn, an Ascend Collection Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 156 out of 421 reviews
Rating 8 - Good. 156 out of 421 reviews
Rating 6 - Okay. 58 out of 421 reviews
Rating 4 - Poor. 39 out of 421 reviews
Rating 2 - Terrible. 12 out of 421 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Andrea

Travelled with family
Disliked: Property conditions & facilities
Very average all around. Outdated bathroom. Breakfast did not have a lot of offerings. Front desk staff were not very warm or welcoming.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Front desk staff was great. There was a hockey tournament in town and the parents were bombed and the kids were screaming and running through the hallways. I understand that everyone paid for their rooms and is entitled to enjoy the hotel’s common areas, but we all need to be cognizant of the fact that all guests share these spaces and not all guests may appreciate their loud music or their screaming kids. When i asked the front desk to speak with them, they did
Stayed 2 nights in Jan 2026

8/10 Good

Lauri

Travelled with family
Liked: Cleanliness
Staff were very friendly which was nice. Common areas a bit dated, and getting the carts in and out was a bit hard due largely to weather conditions, and their age. The breakfast is very simple. My family was skiing at Waterville so the Valley Inn was very convenient for that. There were an abundance of youth hockey players and their parents staying during the weekend we were there.
Stayed 2 nights in Jan 2026

10/10 Excellent

Max

Stayed 1 night in Jan 2026

6/10 Okay

Michael

Travelled with family
Liked: Amenities
Disliked: Cleanliness
some crumbs on the couch. Walls were dirty. plate had food remnants on it.
Stayed 1 night in Jan 2026

6/10 Okay

Kendra

Travelled with partner
Liked: Staff & service
Not the worst place we have ever stayed but not the best either. The room seemed clean and the staff was very friendly. The bed was awful… it was old and dreadfully uncomfortable, making sleeping difficult. There was hair all over the duvet cover as well, so it seemed dirty. There also wasn’t a sheet on the mattress… just a mattress cover. The closet door was falling off. The breakfast wasn’t put out because they had a group staying at the hotel that had other breakfast plans, so we also had to find other breakfast plans. It was good enough for a the short stay we had, but I’m not sure we will stay there again.
Stayed 1 night in Jan 2026

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities
Staff was wonderful but the rooms were subpar as far as upkeep and cleanliness
Stayed 2 nights in Jan 2026

6/10 Okay

John

Liked: Cleanliness, staff & service
hotel was in a great location and was clean. The beds were the issue. Main bed mattress was fair at best and the pull out was not suitable for anyone to sleep on.
Stayed 3 nights in Jan 2026

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

8/10 Good

Susan

Liked: Cleanliness
The property was what we were looking for. It was close to Town Square, clean, and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Mariusz, Howard Beach

Stayed 2 nights in Dec 2025

2/10 Terrible

Poonam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware!!

It is too old hotel and everything was working at its bare minimum capacity. Breakfast options were very limited, only one person managing the reception and all.. No room cleaning service… Sofa bed had years old mattress that has worn out its stiffness… Acs make lot of noise… I can keep on going and continue to say more… but have to stop at some point… So I’m stopping here… worse stay!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room was clean, Kitchen had all I needed.
Stayed 2 nights in Jun 2025

6/10 Okay

Debra

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
We had to physically move our beds to plug in the lights for the room. Beds looked as if someone had laid on them prior to us getting there. Staff were extremely pleasant and helpful.
Stayed 2 nights in Oct 2025

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Bill

Stayed 2 nights in Aug 2025

10/10 Excellent

Joy

Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. Walking distance to stores and restaurants. We would definitely stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Jason

Business traveller
Stayed 1 night in Jul 2025

4/10 Poor

Brenda

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 1 night in Jun 2025

8/10 Good

shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great absolutely amazing
Stayed 2 nights in Jul 2025

4/10 Poor

Beth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jason

Travelled with family
Liked: Staff & service, room comfort

Value for your money

The property itself was a bit dated, but the staff and area of the property make up for it. The two floor rooms should all have a full kitchen. The small kitchenette did not make sense for the size of the room, with our large family. The beds were so comfortable, but can use more or better pillows. The pool table and breakfast were a hit with the kids. And the freedom passes are an amazing value that are included in the room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lawrence

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The people @ the Inn couldn’t have been nicer . Anytime we needed something , they got it for us . Breakfast was continental and convenient . Nice stay for me and my family .
Stayed 4 nights in Jul 2025