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Quality Inn

2.0 star property

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Photo gallery for Quality Inn

Free daily breakfast
Exterior
Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
7 Kimberly Ave, West Haven, CT, 06516
  • Place, University of New Haven
    ‪2 min drive‬
  • Place, Long Wharf Theatre
    ‪2 min drive‬
  • Place, Yale University
    ‪3 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪9 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Laundry facilities, a 24-hour front desk, and free newspapers are available at this hotel. Free breakfast, free WiFi in public areas, and free self parking are also provided. Change of towels is available on request.
Quality Inn offers 82 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

During your stay at Quality Inn, you'll be within walking distance of University of New Haven. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, laundry facilities, and an elevator
  • Just a 3-minute drive from Yale University and a few minutes from Yale-New Haven Hospital
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Quality Inn also features complimentary newspapers in the lobby, laundry facilities, and an elevator. Self parking is free.

Smoking is allowed in designated areas at this West Haven hotel.

Guests are served free breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available daily

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Super 8 Motel West Haven
Super 8 West Haven
West Haven Super 8
Super 8 West Haven Hotel
Super Eight West Haven
West Haven Super Eight
Super 8 Wyndham West Haven Hotel
Super 8 Wyndham West Haven
Super Eight West Haven
West Haven Super Eight
West Haven Super 8
Quality Inn Hotel
Quality Inn West Haven
Quality Inn Hotel West Haven
Super 8 by Wyndham West Haven

Quality Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 76 out of 242 reviews
Rating 8 - Good. 53 out of 242 reviews
Rating 6 - Okay. 41 out of 242 reviews
Rating 4 - Poor. 29 out of 242 reviews
Rating 2 - Terrible. 43 out of 242 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

vicente

Stayed 1 night in Dec 2025

2/10 Terrible

Peter

Disliked: Cleanliness
Stayed 1 night in Oct 2025

2/10 Terrible

Justin

Stayed 1 night in Dec 2025

2/10 Terrible

Peter

Disliked: Cleanliness
Hirrible
Stayed 1 night in Oct 2025

6/10 Okay

Casey

Disliked: Cleanliness, amenities
The tv in the room didn’t work an the staff wasnt very helpful with it
Stayed 1 night in Dec 2025

4/10 Poor

Ivy

Disliked: Cleanliness, amenities, property conditions & facilities
pros: bed was comfy, this hotel will do its job cons: pretty dirty, no elevator or microwave in rooms, incidentals deposit takes a long time to be reimbursed (they earned me of this, the hotels whole aesthetic is super weird and creepy, needs better signs that point to the lobby in hallways cause i kept getting lost, needs rugs/carpet in rooms, needs dimming shades not just black out ones, the walls legit rattled and vibrated loudly at times, walls were super thin and i could hear everyone and everything at all times which kept waking me up
Stayed 2 nights in Dec 2025

10/10 Excellent

Anand

Stayed 1 night in Nov 2025

8/10 Good

Rudolph

Stayed 7 nights in Nov 2025

10/10 Excellent

Gregory

Stayed 1 night in Nov 2025

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Total ghetto dump Located under a bridge, on a wharf, next to a biker club Sketchy people lingering property Bring a pistol if you stay here
Stayed 1 night in Nov 2025

4/10 Poor

juliet

Disliked: Cleanliness, amenities
everything was incredibly dirty.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nathen

Stayed 1 night in Nov 2025

4/10 Poor

James

Stayed 1 night in Nov 2025

6/10 Okay

Rudolph

Stayed 7 nights in Nov 2025

2/10 Terrible

Heather

The hotel is poorly built. When I
Stayed 8 nights in Nov 2025

10/10 Excellent

ShyAnn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large rooms, that were nice for the price. Very clean and easy to get to. Close to the train station for an easy uber ride.
Stayed 1 night in Nov 2025

8/10 Good

Mita

Travelled with family
Liked: Cleanliness
Room is clean for the price paid. Good staff. Good for the price paid. Renovated rooms and bathrooms.
Stayed 7 nights in Nov 2025

6/10 Okay

Gonzalo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No heat, cold night
Stayed 1 night in Nov 2025

6/10 Okay

David

Business traveller
Disliked: Amenities
Breakfast was only waffles or cereal. There was no orange juice.
Stayed 3 nights in Nov 2025

6/10 Okay

Will

Stayed 1 night in Nov 2025

4/10 Poor

Robert

Liked: Cleanliness, staff & service
The reason for two stars instead of one is the cleanliness and the people that work there. Otherwise it’s a one star hotel. I have neuropathy and booked an accessible room. When I got there I couldn’t find a luggage cart, although the presumed owner said he had two. Nowhere to be found. The room was stark like a prison cell with glaring lighting and no human warmth or decoration. Had to ask why the heat/ac unit didn’t work. The power was shut off at the electrical box in the hallway. The bathroom didn’t have even one hand hold in or near the shower/tub, or anywhere else in the bathroom. And the advertised breakfast was pitiful. And a loud obnoxious workman was hollering in the lobby with the presumed owner so loud that I couldn’t hear what the desk clerk was saying to me from behind the bulletproof looking glass and plastic barrier. I immediately regretted booking my room there.
Stayed 1 night in Nov 2025

2/10 Terrible

Brian

Stayed 1 night in Nov 2025

10/10 Excellent

Nathen

Stayed 1 night in Oct 2025

8/10 Good

Audrey, Lithonia

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Vicnia E.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
couple of things to fix up, should add a little to breakfast mean, but all good, will stay again
Stayed 1 night in Oct 2025