2/10 Terrible
Mark
Business traveller
23 Dec 2025
The management of staff needs a major overhaul! I literally had a fire alarm sounding buzzer going off in my room every 20 minutes all night…I tried multiple times calling the front desk to notify them. Each time they simp,y picked it up, said please hold, I waited 10 minutes hung up…As no one called me back for 30 minutes, I then called again…same thing happened…4 times! I finally gave up and slept with pillow over my head…In morning I told front desk how bad it was, they didn’t seem to care..
At the restaurant, I tried to order multiple things, and each time I was told they didn’t have it …
Property look is amazing, staff management and culture needs MAJOR overhaul. Please tell Hilton Corporate as I stay in Hilton all the time, and they need to be aware of issue here asap.
Mark
Stayed 1 night in Dec 2025



















