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Viana Hotel and Spa, Trademark Collection by Wyndham

4.0 star property

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Photo gallery for Viana Hotel and Spa, Trademark Collection by Wyndham

Exterior
Lobby
Indoor pool
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
3998 Brush Hollow Rd, Westbury, NY, 11590
  • Place, NYCB Theatre at Westbury
    ‪3 min walk‬
  • Place, Northwell Health Finance
    ‪5 min walk‬
  • Place, Cantiague Park
    ‪11 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony (1 King Bed, Hydrotherapy)

Suite, 1 Bedroom, Non Smoking, Balcony (1 King Bed, Hydrotherapy)

Suite, 1 Bedroom, Non Smoking, Balcony (1 King Bed, Hydrotherapy)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Kitchenette (1 King Bed, Hydrotherapy)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking, Kitchenette (1 King Bed, Hydrotherapy)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

9.0 out of 10
Wonderful
(17 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

9.4 out of 10
Exceptional
(17 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Hydrotherapy)

Suite, 1 King Bed, Non Smoking (Hydrotherapy)

Suite, 1 King Bed, Non Smoking (Hydrotherapy)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(27 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Double Room with Two Double Beds, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking

  • Sleeps 4

Double Room with Two Double Beds, Superior Room, Non-Smoking

  • Sleeps 4

King Room with Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking

  • Sleeps 2

Studio King Room Non-Smoking

  • Sleeps 2

Superior King Room - Non-Smoking

  • Sleeps 2

2 Queen Beds, Superior Room, Non-Smoking

  • Sleeps 4

Hydrotherapy Studio Suite

  • Sleeps 2

One-Bedroom Hydrotherapy Kitchenette Suite

  • Sleeps 4

One-Bedroom Hydrotherapy Balcony Suite

  • Sleeps 4

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About this property

Viana Hotel and Spa, Trademark Collection by Wyndham

Luxury hotel with a full-service spa and free valet parking
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Viana Hotel and Spa, Trademark Collection by Wyndham offers 116 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Viana Hotel and Spa, Trademark Collection by Wyndham. During your stay, you're just a quick walk from NYCB Theatre at Westbury. You'll find features like free WiFi in public areas, free valet parking, and a free area shuttle.
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekends for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with hot stone massages, body wraps, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by foot from NYCB Theatre at Westbury and a 2-minute drive from Cantiague Park
  • Free local-area shuttle service
  • Dogs welcome for a fee
Viana Hotel and Spa, Trademark Collection by Wyndham offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center, 4 meeting rooms, and limo/town car service are available. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A 24-hour fitness center, a sauna, and a vending machine are also featured at the luxury Viana Hotel and Spa, Trademark Collection by Wyndham. Free self parking and valet parking are available.

This 4-star Westbury hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 11:00 AM.
Marco Polo - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 17.95 for adults and USD 17.95 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Marco Polo

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • 4 meeting rooms

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay, plus a deposit of USD 200.00 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.95 for adults and USD 17.95 for children
  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This hotel will place an authorization for one night's stay on the guest's credit card for any bookings where payment will be made at the hotel, instead of at the time of booking.
Property Registration Number 81-0681664
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Viana
Viana Hotel
Viana Westbury
Viana Hotel Spa
Viana Hotel Spa
Viana Hotel and Spa, Trademark Collection by Wyndham Hotel
Viana Hotel and Spa, Trademark Collection by Wyndham Westbury
Viana Hotel Spa
Westbury Viana Hotel & Spa Hotel
Hotel Viana Hotel & Spa
Viana Hotel & Spa Westbury
Viana Hotel Westbury
Viana Hotel
Viana Westbury
Viana Hotel Spa
Viana
Viana & Spa Westbury

Viana Hotel and Spa, Trademark Collection by Wyndham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 621 out of 1001 reviews
Rating 8 - Good. 194 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ciaria

Stayed 1 night in Sep 2025

10/10 Excellent

Dwayne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Denia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

2/10 Terrible

Brandi

Business traveller

Poor Business Practice

I cancelled due to COVID and was told when I called the hotel that if Expedia called, I would be refunded the main set of my reservation given my circumstances. Expedia stated that they tried to call multiple times, even with me on hold, and could not reach anyone to speak to. If you are not going to give a refund, just state than on the phone rather wasting my time, especially when I was so sick.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jim

Stayed 2 nights in Sep 2025

6/10 Okay

Eric

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Ok stay

Hotel could use some upgrades to its rooms and lobby. Breakfast is overpriced for what is offered. Otherwise it was fine for a business trip.
Stayed 1 night in Sep 2025

10/10 Excellent

Alberta

Travelled with partner
Liked: Cleanliness, staff & service
Always a pleasure staying at this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Attwaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2025

8/10 Good

ISIDRA, SHIRLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Love that they have spa avai
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very very very nice place
Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so nice and comfortable. Centrally located for everything I needed to do. Very nice and helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super attentive and friendly. The restaurant in hotel was excellent. Food and service was great. The bartender Javier was exceptional. Will return.
Stayed 1 night in Sep 2025

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy peezy

Stayed 1 night in Sep 2025

10/10 Excellent

Brian, Brewster

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay.
Stayed 1 night in Sep 2025

6/10 Okay

Susan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Sticky cabinets

The towels and linens were thin and showing their age. The calibers and doors were sticky. Not sure if it was varnish or what.
Stayed 7 nights in Sep 2025

10/10 Excellent

Moneka

Stayed 3 nights in Sep 2025

8/10 Good

Marsha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good except room was very loud during the night-sounded like the HVAC system.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Polite friendly staff
Stayed 3 nights in Sep 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Coral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Coral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Aug 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent, especially those at the front desk. Our room was wonderful except that the a/c unit was pretty noisy. Very nice overall
Stayed 1 night in Sep 2025

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Very nice large room, clean, good size bathroom, extremely friendly stuff. Very pet friendly too
Stayed 2 nights in Aug 2025

10/10 Excellent

Renzo

Stayed 1 night in Sep 2025

10/10 Excellent

Dennis

Stayed 2 nights in Aug 2025