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Pocono Resort Conference Center - POCONO MOUNTAINS

2.5 star property

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Photo gallery for Pocono Resort Conference Center - POCONO MOUNTAINS

Luxury Room, 1 King Bed, Non Smoking, Jetted Tub
Reception
Lobby sitting area
Front of property
Premium bedding, desk, iron/ironing board, free WiFi

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View in a map
35 Hospitality Way, White Haven, PA, 18624
  • Place, Hickory Run State Park
    ‪3 min drive‬
  • Place, Lehigh Gorge State Park
    ‪6 min drive‬
  • Place, Split Rock Resort Indoor Waterpark
    ‪9 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Roll-in Shower, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Accessible Bathtub, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, Accessible Bathtub, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Non Smoking, Jetted Tub

Luxury Room, 1 King Bed, Non Smoking, Jetted Tub

Luxury Room, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Non Smoking

Family Suite, 2 Bedrooms, Non Smoking

Family Suite, 2 Bedrooms, Non Smoking

  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Pocono Resort Conference Center - POCONO MOUNTAINS

This smoke-free hotel features a conference center, conference space, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, wedding services, and charcoal grills are onsite.
Pocono Resort Conference Center - POCONO MOUNTAINS offers 140 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations, spring water baths, and complimentary toiletries. Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Pocono Resort Conference Center - POCONO MOUNTAINS, you'll be close to Split Rock Resort Indoor Waterpark. Free WiFi in public areas, free self parking, and a conference center are available.
  • Free WiFi
  • Free self parking
  • Amenities include 3 meeting rooms, a conference center, and an elevator
  • Onsite recreation includes a playground
  • Just a 3-minute drive from Hickory Run State Park and 9 minutes from Split Rock Resort Indoor Waterpark
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Pocono Resort Conference Center - POCONO MOUNTAINS, you'll find barbecue grills, express check-out, and a television in a common area. Event space at this hotel measures 7750 square feet (720 square meters) and includes a conference center. WiFi is free in public spaces. The business-friendly Pocono Resort Conference Center - POCONO MOUNTAINS also features RV/bus/truck parking and an elevator. Self parking is free. The property offers extended parking privileges.

This White Haven hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Playground
  • TV in common areas

Family friendly

  • Microwave on request
  • Playground
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (7,750 square foot of space)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces quiet hours from 9:30 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the doorbell for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from May 15 2026 to December 31 2026 (dates subject to change):
  • Daily housekeeping
The property will be renovating from January 11 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a one-time cleaning fee of USD 25 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per night plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 20.00
  • Towels available for a fee (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 9:30 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Pocono Resort Conference Center - POCONO MOUNTAINS.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pocono Resort Conference Center - POCONO MOUNTAINS Hotel
Quality Inn Pocono Resort Lake Harmony
Quality Pocono
Quality Pocono Lake Harmony
Pocono Resort Lake Harmony
Pocono Resort Conference Center - POCONO MOUNTAINS White Haven

Pocono Resort Conference Center - POCONO MOUNTAINS Reviews

Reviews

6.4
Rating 10 - Excellent. 184 out of 828 reviews
Rating 8 - Good. 206 out of 828 reviews
Rating 6 - Okay. 194 out of 828 reviews
Rating 4 - Poor. 70 out of 828 reviews
Rating 2 - Terrible. 174 out of 828 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Nixon

Liked: Cleanliness, staff & service
The Hotel tucked away from the main road surrounded by woods so that it is a quiet environment. The room was clean and comfortable.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

MICHAEL

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
tons of parking. No one was staying there. The swimming pool, sauna, etc. was closed....just like last time...likely forever
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very helpful if you need something for your stay. John is the best. Thanks
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful . My tv was not working and they fix it right away.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Glenn

Disliked: Cleanliness, amenities, property conditions & facilities
The facility was like the movie The shining or the Bates motel it was absolutely despicable. I would never recommend anyone to this facility you may not leave in one peace I'm not lying it's bad . I want a full refund we stayed a total of 10 mins. We drove back to Philly from the Poconos on o our anniversary
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Bryttany

Disliked: Cleanliness, amenities, property conditions & facilities
I got a room that you could tell sat for a while. There was mouse poop next to the toilet and in the shower, on the sheets. I had to let the water run in the sink and in the tub for 15-20 minutes so that the brown water cleared up. Very outdated but the good thing from my stay is that it was close to the resort.
Brown water for 20 minutes and mouse poop in the tub
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Lisani

Disliked: Cleanliness, property conditions & facilities
Booked a room here. Got there and the guy at the desk couldn’t check me in. He tried calling his manager several times but got no answer. Waited 20 minutes and still nothing. I never actually stayed here and no matter how many times I call in for a refund I get sent to voicemail. Booked this through Expedia so I tried with Expedia, they tried calling too and still no answer
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved staying there. The bed was comfortable and the location was perfect.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and good priced resort
Stayed 2 nights in Jun 2022
Verified

2/10 Terrible

Angela

Disliked: Cleanliness, property conditions & facilities
My reservation was canceled thank God. The place looked like a ghost town and the hitel itself was so cold and in a very bad conditions. The staff didn’t looked professional and the bathroom was dirty. We decided to go to another hotel instead of staying and make another reservation. It's a shame because the hotel is in a nice place and from the outside signs you believe that the hotel would be amazing.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Daniel

our room was canceled before we pulled in (no direct notice)... the place was completely empty, but alas there were no rooms to rent? we stayed at another hotel & still can't verify our refund (not to mention the loss on trip insurance, as they canceled through MY booking agency) - terrible experience
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and close to amenities like there knowledge of things to do ,and places to go,nice swimming pool ,never got to use the bar was closed when we was there. Great place to stay.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing time with the family.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Coming back!
Stayed 2 nights in Nov 2022
Verified

8/10 Good

Starr

Liked: Staff & service, amenities
It was a nice property, big parking lot, staffing was friendly also
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2023
Verified

8/10 Good

JOSUE BLAISE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Rena

Liked: Staff & service, property conditions & facilities, room comfort
Our stay was a pleasant one I have no complaints
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Zobeida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very nice we enjoy the pool to ourself it was awesome
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

Hernan

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was closed
Stayed 1 night in May 2025
Verified

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the hotel with a restaurant and fast food places bed comfy no complaints id go again with kids has cool 2 bedroom set up ..upstairs loft bed with own bath and door access perfect.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Sharniece

Liked: Cleanliness, staff & service
Nice hotel, no hot water for the 2 days I was here , nice staff , nice scenery
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had and enjoyable weekend with my family. Warm swimming pool was great and the kids had a great time at the BBQ outside.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly. As your first interaction with a stay, that can set the mood right away.
Stayed 2 nights in Sep 2022