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Embassy Suites Hotel Winston-Salem

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites Hotel Winston-Salem

A large, white building with a green roof and multiple windows. In the foreground, there are pink tulips and a statue of a person.
A modern interior with a large dining table, multiple seating areas, and a balcony with plants.
A restaurant with a stone barbecue area, multiple tables, and a ceiling with recessed lighting.
A modern lobby with a water feature, seating area, and a staircase.
A spacious indoor area with a patterned floor, large windows, and indoor plants.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
460 N Cherry St, Winston-Salem, NC, 27101
  • Place, Benton Convention Center
    ‪1 min walk‬
  • Place, Old Salem
    ‪18 min walk‬
  • Place, Truist Stadium
    ‪18 min walk‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪6 min drive‬

Room options

View all photos for Two Queen Suite Acc with Tub Non Smoking

A hotel room with two beds, a TV, a desk, and a chair.

Two Queen Suite Acc with Tub Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive, One King Bed, Non-Smoking

A conference room with a large wooden table, four chairs, a hanging light fixture, a floor lamp, and a window with curtains.

Executive, One King Bed, Non-Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Suite, Non-Smoking

A hotel room with a flat-screen TV, a sofa, a chair, a coffee table, and a desk.

Two Bedroom Suite, Non-Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 8
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a television, a chair, and a desk lamp.

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

A hotel room with a desk, a chair, a flat-screen TV, a framed picture on the wall, and a window with curtains.

Premium Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Accessible, Non Smoking

A shower with a white curtain, a framed artwork on the wall, and a white towel on the floor.

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, Accessible, Non Smoking

A bathroom with a bathtub, shower, and a vanity with a mirror.

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, Accessible, Non Smoking

A hotel room with two beds, a TV, a desk, and a chair.

Suite, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Suite, Non Smoking

A hotel room with a flat-screen TV, a sofa, a chair, a coffee table, and a desk.

Premium Suite, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Accessible, Non Smoking

A hotel room with a large bed, a desk with a television, a chair, and a desk lamp.

Suite, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a television, a chair, and a desk lamp.

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a desk, a chair, a flat-screen TV, a framed picture on the wall, and a window with curtains.

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(32 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite 2 Queens, Non Smoking

A hotel room with a desk, a chair, a flat-screen TV, a framed picture on the wall, and a window with curtains.

Suite 2 Queens, Non Smoking

8.0 out of 10
Very good
(32 reviews)
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Embassy Suites Hotel Winston-Salem

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area.
Embassy Suites Hotel Winston-Salem offers 146 accommodations with safes and coffee/tea makers. Rooms open to balconies. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Winston-Salem hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Embassy Suites Hotel Winston-Salem. During your stay, you're just a quick walk from Benton Convention Center. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a business center, conference space, and convenience store
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by car from Hanes Mall and 9 minutes from Wake Forest University
  • Cats and dogs welcome for a fee
Embassy Suites Hotel Winston-Salem offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. Event space at this hotel measures 24003 square feet (2230 square meters) and includes conference space. Embassy Suites Hotel Winston-Salem also features coffee/tea in a common area, a convenience store, and room service (during limited hours).

This 3.5-star Winston-Salem hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
E'teri Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • E'teri Restaurant and Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24,003 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (173 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Winston-Salem
Embassy Suites Winston-Salem
Embassy Suites Hotel Winston Salem
Embassy Suites Winston Salem
Embassy Suites Hotel Winston-Salem Hotel
Embassy Suites Hotel Winston-Salem Winston-Salem
Embassy Suites Hotel Winston-Salem Hotel Winston-Salem

Embassy Suites Hotel Winston-Salem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 407 out of 1005 reviews
Rating 8 - Good. 187 out of 1005 reviews
Rating 6 - Okay. 137 out of 1005 reviews
Rating 4 - Poor. 135 out of 1005 reviews
Rating 2 - Terrible. 139 out of 1005 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jennifer

Nice room friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Brannon

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

LaDonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast staff was great. Omelet lady was friendly personable and welcoming. Room was a spaciois suite, clean and comfortable. Love the smell of the amenities Elevator didn’t work in parking garage so a little bit of walk and carry.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
was amazing and staff was amazing rooms were beautiful hotel was nice
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Derrick

Great service late at night!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Penny and the staff were wonderful and I had an excellent stay !
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

CONTRICE

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff!!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness
Everything was great, staff was friendly, courteous and helpful. Room was spotless.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Johnna

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were amazing! Very quiet down hallways and in room. Staff & food was amazing!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Quinlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the quietness of the facility. The cleanliness was a perk also!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was an excellent place to stay.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

PAULA

Liked: Cleanliness, amenities, property conditions & facilities
Had a great time. The evening “greeting” time is nice. Met nice people there. Staff is always pleasant and accommodating. Room was clean. Bed was comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Daniel

Liked: Amenities
Staff was attentive, friendly & available
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Kevin

Liked: Staff & service, amenities
Ok, housekeeping lacking
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities
The staff was so nice! Breakfast was good. Room was great! The kids had fun in the pool. Only disappointment was that there was no hot tub. Pictures online showed a hot tub and we were looking forward to that.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs a big renovation but staff couldn’t be nicer :)
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay, felt like a Marriott i stayed in New Orleans. Downtown WS is a great place, tons of restaurants and history
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Rajit

Liked: Cleanliness, property conditions & facilities
Room was spotless
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to downtown area
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

latasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Everyone was friendly and engaging.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff!!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Judy

Service was good
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel staff was great
Stayed 1 night in Dec 2023