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Springhill Suites by Marriott Winston-Salem Hanes Mall

3.0 star property

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Photo gallery for Springhill Suites by Marriott Winston-Salem Hanes Mall

Restaurant
Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Property amenity
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1015 Marriott Crossing Way, Winston-Salem, NC, 27103
  • Place, Adventure Landing Winston-Salem
    ‪3 min drive‬
  • Place, Hanes Mall
    ‪3 min drive‬
  • Place, Wake Forest University
    ‪12 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪14 min drive‬

Room options

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 2 Queen Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 2 Queen Beds

9.2 out of 10
Wonderful
(66 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 1 King Bed

9.4 out of 10
Exceptional
(57 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Restaurant
Home2 Suites by Hilton Winston-Salem Hanes Mall
Winston-Salem
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 520 reviews
The price is €119
includes taxes & fees
25 Jun - 26 Jun
Home2 Suites by Hilton Winston-Salem Hanes Mall

About this property

Springhill Suites by Marriott Winston-Salem Hanes Mall

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. Housekeeping is available on request.
Springhill Suites by Marriott Winston-Salem Hanes Mall offers 95 air-conditioned accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with twin sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Springhill Suites by Marriott Winston-Salem Hanes Mall. During your stay, you'll be within walking distance of Hanes Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by car from Wake Forest University Baptist Medical Center and 11 minutes from Wake Forest University
  • Cats and dogs welcome for a fee
Springhill Suites by Marriott Winston-Salem Hanes Mall offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. The business-friendly Springhill Suites by Marriott Winston-Salem Hanes Mall also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This 3-star Winston-Salem hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1006 reviews
Rating 8 - Good. 222 out of 1006 reviews
Rating 6 - Okay. 83 out of 1006 reviews
Rating 4 - Poor. 41 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jaquelyn

Liked: Cleanliness, staff & service, amenities
Staff was friendly and the room was very clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast staff especially were so wonderful! Clean hotel, good parking, great location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stacie

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing for the price, wonderfully spacious and extremely clean. All the staff I met were very friendly and eager to help. I'll be staying here on all my trips to Winston from now on.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Roxanne

Liked: Cleanliness, property conditions & facilities
Check in was quick and easy and the staff was friendly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a large room with a kitchenette and sitting area! Nice!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kikia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 3 nights at this property. It's convenient to shopping and dining!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Colleen

Liked: Staff & service, room comfort
Great location near many restaurants, all of the staff were very friendly and attentive
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Doneka

Liked: Cleanliness, staff & service, property conditions & facilities
The room was excellent very spacious. Breakfast was good. Loved that they had turkey sausage. Pool was very small. However there was no hot tub.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, property conditions & facilities
Nice clean quiet stay!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities
Everything was excellent. From check to check out everything was top notch. Big spacious clean rooms, nice bed, nice fitness center with a very nice morning breakfast. Hot and cold options.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

McKenzie

Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel! Heated pool clean room very nice! Only thing missing was a hair dryer other than that it was great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was delicious and there were a big variety of choices.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Joey

Disliked: Cleanliness
Could be great with a better front desk staff- just not pleasant people. Was there for the week. Foyer always smelled like sewer gas. Otherwise a basic hotel. Bright spot was friendly Gladys at the breakfast every morning. She was very sweet
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and great accommodations
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean and spacious
Stayed 1 night in Dec 2025
Verified

8/10 Good

Tremain

Liked: Cleanliness, property conditions & facilities
The room was clean and tidy. Front desk personnel was helpful with getting change for using the laundry machine.
Stayed 6 nights in Jan 2026
Verified

2/10 Terrible

Ashaiya

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The staff stole $2000 from us and after about 30 minutes of questioning we received our money back so the hotel and police didnt find the employee Maria guilty
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean and comfortable beds. Great shower pressure! Great variety for breakfast buffet
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities
Awesomeness manager at front desk, clean rooms, exterior is clean!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean , spacious , free spring water , friendly and helpful staff and reasonably priced
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kamesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot tub
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anne

Liked: Amenities
Like every Springhill suites I’ve stayed at, this one was wonderful. Clean, open design, excellent breakfast.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a great stop for families. It has the best indoor amenities and healthy breakfast options.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Everything was great. Your staff was very, very nice.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Jul 2024