2/10 Terrible
richard
Travelled with partner
6 May 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictured room and area of the hotel must have been 20 years old or so. The grounds and room was not as shown. The bathroom had no grab bars, we are in our 80's and not very steady on our feet. Checked with hotel clerk and was informed they didn't have a room with them. The room was exceptional dirty and dated. I inquired about the free room straightening service and was told that I had to be there when it would be done. We had to be in Maryland Truma center with our daughter who had a brain tumor proceedure and just couldn't be there at a time that suited them. Wasn't done and my wife refused to use the shower. All in all, we couldn't remain at the Inn at York. We had to find other accommodations in the area and had to cancel our reservations. They charged me $150,00 to do it. I feel that was very unjust because even in the hotel description it stated if you cancel the reservations after sign in time that you only lose one additional night charge and then they charge me an additional $150! Would not recommend the Inn in York to my friends!!
richard
Stayed 9 nights in Apr 2025