DoubleTree by Hilton Napa Valley - American Canyon

4.0 star property

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Photo gallery for DoubleTree by Hilton Napa Valley - American Canyon

Exterior
Lobby
Premium bedding, down duvets, in-room safe, desk
Meeting facility
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Breakfast available
  • Pool
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
3600 Broadway St, Hwy 29, American Canyon, CA, 94503
  • Six Flags Discovery Kingdom
    ‪6 min drive‬
  • Solano County Fairgrounds
    ‪6 min drive‬
  • Vallejo Ferry Terminal
    ‪9 min drive‬
  • Concord, CA (CCR-Buchanan Field)
    ‪29 min drive‬

Room options

Two Queen Beds, Non-Smoking, Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

DoubleTree by Hilton Napa Valley - American Canyon

Art Deco hotel with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
DoubleTree by Hilton Napa Valley - American Canyon offers 132 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Napa Valley - American Canyon. During your stay, you'll be close to Veterans Memorial Dog Park. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Veterans Memorial Dog Park and 14 minutes from Napa Valley Wine Train
DoubleTree by Hilton Napa Valley - American Canyon offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and limo/town car service are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Napa Valley - American Canyon. Self parking is free.

This Art Deco American Canyon hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10:00 AM.
Gaia Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gaia Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for USD 20.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Crib (infant bed) fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hotel Napa
Hilton Napa
DoubleTree by Hilton Napa Valley American Canyon
DoubleTree by Hilton Napa Valley - American Canyon Hotel
DoubleTree by Hilton Hotel Spa Napa Valley American Canyon

DoubleTree by Hilton Napa Valley - American Canyon Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 402 out of 1002 reviews
Rating 8 - Good. 241 out of 1002 reviews
Rating 6 - Okay. 160 out of 1002 reviews
Rating 4 - Poor. 121 out of 1002 reviews
Rating 2 - Terrible. 78 out of 1002 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Loved the ducks!
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great customer service and clean facilities when we visit here.
Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cleanliness form the lobby to the rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel I’ll be back.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great value for money!
Stayed 2 nights in Feb 2025

2/10 Terrible

Myles

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I stayed in a King Bedroom and the toilet would not work. As soon as I entered the room, I used the restroom to relieve myself. The toilet did and would not flush. I called down to the front desk and someone came up. He got the toilet to flush one time, but the flush was not sufficient because some of the urine was still in the toilet. Fast forward later when I used the restroom and left more than urine and the toilet flushing mechanism as insufficient. The front desk person sent someone up and they were able to fix it while I went out to enjoy napa. I came back and used the restroom again the toilet would not flush. This was a major inconvenience! Also, Darwin the front desk supervisor was unfriendly and had a very big attitude upon check-in. Even my husband noted Darwin's standoffish personality.
Stayed 2 nights in Feb 2025

6/10 Okay

Quincy

Liked: Cleanliness, staff & service
Places OK
Stayed 1 night in Feb 2025

2/10 Terrible

Andrea

Disliked: Cleanliness, property conditions & facilities
My curtain was broken so too bright in the room, fridge was too loud, toilet was running all night, no pressure for hot water, bed was too hard, and coffee creamer was lumpy and old.
Stayed 1 night in Feb 2025

10/10 Excellent

Shimiko

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Mehran

Liked: Staff & service
Friendly staff, the property needs some attention
Stayed 4 nights in Feb 2025

10/10 Excellent

Demontae

Stayed 1 night in Feb 2025

10/10 Excellent

Dave, Bellevue

Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Off season it's a great deal. Comfortable quiet room and staff was nice. Although the room was clean and overall nice, there's a little wear. But not much. Had to call maintenance for a rattle in the heater and they came right away.
Stayed 4 nights in Jan 2025

8/10 Good

stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Decent place and was a good price. Didn’t seem up to Hilton standards however. Also, the breakfast that was included, it was not explained that it was a $50 credit per day for two, so there was a surprise at checkout. The restaurant where you chose your breakfast had a limited menu, and everything was escalated in price, so you always went over it. The people who worked there were nice. The bed was comfortable. The property is off of a main thoroughfare in Napa and pretty central. We had a nice big room and a good shower. It worked fine for us as we were out wine tasting all day. Easy parking.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Janett

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great property! Rooms are nice size, but our tv remote was not working and the AC is really loud. The front desk agent that checked me in was AMAZING!
Stayed 1 night in Jan 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cold
Stayed 2 nights in Jan 2025

8/10 Good

Sonny

Stayed 1 night in Jan 2025

10/10 Excellent

Emmeline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming

Stayed 2 nights in Dec 2024

10/10 Excellent

Geraldine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Was able to communicate with them by text which made it easy!
Stayed 1 night in Dec 2024

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious, but it was difficult to get it truly warm, although we had our own thermostat. The heater was up by the high ceiling. It was clean, simple with a couple special touches like the water glasses and a huge TV screen. It's smart to accept a map and make sure you know which direction to go to the elevator end of your corridor, especially if you're upstairs, but if you like walking it's perfect. The long corridors provide indoor walks if the weather is bad. You can give them your phone number, and a welcome text from them allows you to ask for anything you need by text. This service was above any other experience we've had, very personal because the person who texts you gives their name, and asks how things are the first couple days, and if there is anything you need.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff & clean rooms. Will definitely stay again for our next stay!
Stayed 2 nights in Jan 2025

2/10 Terrible

Victoria

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

1/10

Our toilet plumbing had issues in the middle of the night and wouldn’t flush. We checked out and it was still not working. We also had a leftover wine glass from the previous stay in our room. They compensated my $6 coffee… thanks for that but overall, not satisfied.
Stayed 1 night in Jan 2025

8/10 Good

Niko

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience, just never got my towels
Stayed 1 night in Dec 2024