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Acostar Hotel

2.5 star property

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Photo gallery for Acostar Hotel

Economy Twin Room
Front of property
Front of property
Standard Double Room | Bathroom
Reception

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Kerkstraat 45-49, Amsterdam, 1017GB
  • Leidseplein
    ‪4 min walk‬
  • Van Gogh Museum
    ‪12 min walk‬
  • Dam Square
    ‪13 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 13 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room (Souterrain)

Twin Room (Souterrain)

Twin Room (Souterrain)

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 21 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Acostar Hotel

Hotel with a 24-hour front desk, a short walk to Leidseplein
Along with valet parking, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Acostar Hotel offers 30 accommodations with safes and hair dryers. 32-inch LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Acostar Hotel. During your stay, you're just a quick walk from Leidseplein. Features include free WiFi in public areas, plus dry cleaning service and a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Leidseplein and The 9 Streets
  • Airport shuttle service available for a fee
As a guest of Acostar Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle during limited hours is available for a fee. Acostar Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This Amsterdam hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 7:30 AM to 9:00 PM
  • Valet parking on site (EUR 40 per day)

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged
  • A damage deposit of EUR 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 18.50 per person (one-way)
  • Valet parking fee: EUR 40.00 per day
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Acostar Hotel Amsterdam
Acostar Hotel
Acostar Amsterdam
Acostar
Acostar Hotel Hotel
Acostar Hotel Amsterdam
Acostar Hotel Hotel Amsterdam

Acostar Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 92 out of 643 reviews
Rating 8 - Good. 209 out of 643 reviews
Rating 6 - Okay. 178 out of 643 reviews
Rating 4 - Poor. 94 out of 643 reviews
Rating 2 - Terrible. 70 out of 643 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

George

Liked: Cleanliness, property conditions & facilities
Nice location. Good price.
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff . Perfect position everything on doorstop
Stayed 5 nights in May 2025

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, property conditions & facilities
Friendly staff and convenient location
Stayed 1 night in May 2025

8/10 Good

Mary-Anne

Stayed 2 nights in Apr 2025

10/10 Excellent

Kirk, Zutendaal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel located close to everything you need or want to see. The staff deserve a score higher than 5 stars. They were helpful and always were happy to see their customers.
Stayed 2 nights in May 2025

2/10 Terrible

Patrycja

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately the stay was not pleasant. Thee room given was dirty, smelly and mouldy and we had a bed bugs. Hotel lack of cleanliness. Mattresses and pillows very very dirty under duvet and covered with stains. Staff was nice and friendly and changed the room from night 2 per our request but we still had bed bugs in second room and ended up bitten again. We are trying to deal now with Expedia re refund but regardless of provided evidence of pictures and videos, we struggle with Expedia to get refund back from the provider. I do not understand that as we provided pictures/videos. I have never been so disappointed. I feel robbed from my money and lied at this point on what Expedia offered and what we had received. Thank you.
Stayed 3 nights in May 2025

8/10 Good

Sheena

Travelled with group
Liked: Cleanliness, staff & service

Basic but I'd stay again :)

The hotel was basic but nice. Pros: Hotel is in a good location, was clean, housekeeping happened daily, friendly staff, beds were small but ok. Cons: A lot of noise from street below, needed to keep window open as the room was quite warm (there is a fan in the room if needed) Fees that were payable at the hotel wasn't clear on my booking with Hotels.com, was about 20 euros more expense than was told when booked. The hotel doesn't gave a kettle in the room but there is a drinks machine that is free. There is no left but the stairs were fine
Stayed 3 nights in May 2025

4/10 Poor

kathy

Liked: Cleanliness
Disliked: Property conditions & facilities

Can’t recommend

This was at best a 2 star hotel. It was very noisy at night due to bars everywhere and it was hot. There was a fan but it wouldn’t be enough in real heat. The room was minuscule with nowhere to put our suitcase except in the window ledge. The plugs were all behind beds and awkward to access. The room needed a refresh. There were no restaurants nearby for breakfast until after 10 am. To be fair, the room was clean and the beds were comfortable. The staff were pleasant and helpful. The location was good near lots of museums and transportation.
Stayed 5 nights in Apr 2025

10/10 Excellent

Rocio

Stayed 3 nights in Apr 2025

10/10 Excellent

Des

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, but 5 floors up, you earned the bed. Well worth the climb for the room. Clean, great shower and bath. Good quality mattress
Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas Albion

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay
Stayed 3 nights in Mar 2025

2/10 Terrible

Myles

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ina good area but the rooms like a prison cell toilet stank and they sting you for a £100 deposit which is hidden until you arrive which I think is wrong. This is the worst hotel I’ve had in Amsterdam so far
Stayed 2 nights in Feb 2025

4/10 Poor

Nir

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Very small, no elevator, minimal room

The room was very small, it was on the top floor with no elevator. It was very cold in the room. No extra pillows or blankets. No closet, no space in the bathroom to hang. The shower has no curtain or door so there is no way to take a shower without flooding the entire room. They also ask you to close the door bathroom door close when taking a shower to avoid triggering the fire alarm. On top of all that they asked for a much greater city taxes than Hotels.com listed when we booked and said that Hotels.com are simply wrong and there is nothing they can do about it.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ken and Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel ,reasonably priced

A pleasant stay at the hotel ,it is handy for lots of shops,cafes and bars.The hotel is very clean and tidy,bright decor ,nice bathroom.Room was on the 4th floor lots of steps to climb,will definitely book this hotel when visiting Amsterdam again next year,will request a room on a lower level.
Stayed 2 nights in Jan 2025

10/10 Excellent

Usman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Katherine

Stayed 5 nights in Dec 2024

6/10 Okay

Marcel

Liked: Cleanliness, staff & service
Alot of noise from streets in weekend. Should have double glass in front rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

MANEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really couldn't fault the hotel. Staff very welcoming and room very clean. Ideal location and plenty of restaurants and bars around it.
Stayed 3 nights in Sep 2024

2/10 Terrible

Corey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Bad Experience

My husband and I were very disappointed in this hotel. We got to the hotel late due to train issues, got our room and the second we walked in to our room we both started streaming sweat it was so hot. There was no air conditioning and you could clearly hear the noise from the club across the street and it was 11:00 at night when you opened a window to try to cool the room. The room looked NOTHING like the photos, it was much smaller and the bed was not comfortable. After about 5minutes of discussing what to do we left the room and went downstairs and asked for a refund and spent the night at the train station until we could get into another hotel the next morning. Absolutely awful experience and would not recommend in any way. Bottom line the room was not livable and there was zero chance of actually getting any sleep.
Stayed 4 nights in Jul 2024

8/10 Good

Oliver

Stayed 1 night in Jun 2024

8/10 Good

Alessia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff.
Stayed 5 nights in Jul 2024

8/10 Good

Antony

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024