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Citadines Canal Amsterdam

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Photo gallery for Citadines Canal Amsterdam

A spacious lobby with a herringbone wood floor, a central seating area with ottomans, and a kitchen area with a coffee machine.
A modern bar area with a wooden herringbone floor, white bar stools, and a counter displaying various food items.
A spacious room with a herringbone wood floor, a green staircase with a patterned railing, and a decorative wall panel.
A brick building with the name 'Citadines' illuminated at night.
A modern hotel room with a bed, sofa, dining table, and a desk with a chair.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Noorderstraat 46, Amsterdam, 1017 TV
  • Place, Heineken Experience
    ‪7 min walk‬
  • Place, Rijksmuseum
    ‪9 min walk‬
  • Place, Dam Square
    ‪17 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪19 min drive‬

Room options

View all photos for Classic Double Room

A coffee maker on a kitchen counter with cups and a bowl of sugar.

Classic Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio

A modern hotel room with a neatly made bed, a sofa, a small table with a vase of flowers, and a kitchen area with cabinets and a countertop.

Studio

9.6 out of 10
Exceptional
(14 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio Executive

A hotel room with a double bed, two bedside tables with lamps, a small round table with two mugs, and a vase with flowers.

Studio Executive

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for One-Bedroom Apartment

A hotel room with a large bed, bedside lamps, a nightstand, a window with curtains, and a patterned wall.

One-Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for One-Bedroom Executive Apartment

A modern hotel room with a neatly made bed, a sofa, a small table with a vase of flowers, and a kitchen area with cabinets and a countertop.

One-Bedroom Executive Apartment

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Room

A hotel room with a bed, bedside lamps, a desk, a telephone, and a patterned wall.

Classic Room

9.0 out of 10
Wonderful
(36 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room

A modern office space with a desk, chair, and a large window.

Standard Room

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room

A modern hotel room with a large bed, two bedside lamps, a small table with a vase, and a patterned wall.

Superior Room

9.2 out of 10
Wonderful
(32 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Studio

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

A coffee maker on a kitchen counter with two white cups and a bowl of sugar and coffee pods.

Superior Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Citadines Canal Amsterdam

This smoke-free hotel features a fitness center, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite. Weekly housekeeping is available.
Citadines Canal Amsterdam offers 93 accommodations with espresso makers and safes. Beds feature premium bedding. 50-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Citadines Canal Amsterdam. During your stay, you're just a quick walk from Heineken Experience. You'll find features like free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Amstelkerk and 7 minutes by foot from Utrechtsestraat
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Citadines Canal Amsterdam, you'll find a fitness center, a vending machine, and multilingual staff. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Citadines Canal Amsterdam also features tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Citadines Canal Amsterdam was completed in March 2024.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 10:30 AM and on weekends from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (EUR 55 per day)
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee 7 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • Bicycles
  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (95 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (80 centimetre high)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1969
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renewable energy used
  • Renovated entire property - March 2024
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Uncovered self parking fee: EUR 55 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit/debit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer
Mercure Frommer
Mercure Hotel Amsterdam Arthur
Mercure Hotel Amsterdam Arthur Frommer
Mercure Hotel Frommer
Accor Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Canal District
Mercure Amsterdam Centre Canal District
Mercure Canal District
Citadines Canal Amsterdam Hotel
Citadines Canal Amsterdam Amsterdam
Citadines Canal Amsterdam Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure City Amsterdam Centre Canal District Hotel

Citadines Canal Amsterdam Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 411 out of 574 reviews
Rating 8 - Good. 117 out of 574 reviews
Rating 6 - Okay. 26 out of 574 reviews
Rating 4 - Poor. 10 out of 574 reviews
Rating 2 - Terrible. 10 out of 574 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean, comfortable, and the staff was very friendly!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, good location, friendly, helpful staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was attractive and the staff were very helpful. The breakfast buffet was excellent and convenient. We would definitely stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay would recommend. Perfect location beautiful neighbourhood.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent from start to finish: location, cleanliness, staff, solid buffet breakfast and 24 hr tea/coffee/water bar in spacious lounge space. Walkable to everything you will want to see, but on quiet street. Great for any combo of traveler.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about the hotel! The Kitchenette with dishes was an extra bonus we were not expecting.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.Staff very friendly and knowledgeable. Room was a bit small but did have kitchen facilities. Free coffee in reception and lounge areas very welcome.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities
Kind staff, super clean, excellent location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Pauline

Our stay was awesome. Excellent staff .
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect!!!
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb place to stay. Very well located. Staff was the best for the experience
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christa N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at CITADINES was great! The hotel is located on a quiet street conveniently located within walking distance to everything. The free coffee and water was a fantastic feature. Beautiful lobby area. The only issue we had was trying to find the entrance when we arrived which is located in a corridor. Otherwise everything about our stay was great.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Bethan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, clean, friendly staff and good amenities, nice location in calm area and short walk to bars and lively areas
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean well maintained. Breakfast slightly pricey but nice quality and not required. Close, easy access to Metro, so could get to all desired locations fast and easy. Restaurants close by.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel. The room was super cute and clean, and the area felt safe. The staff were polite, friendly, and helpful. I loved the complimentary coffee. Overall, a really good experience!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Colleen

Liked: Cleanliness, property conditions & facilities
Perfectly located. Clean, reasonably priced & friendly staff!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our absolute favorite hotel on our trip. The room was full of comfortable amenities. The location was very convenient and walkable. We rented the bikes for two days. We also appreciated the complimentary coffee and water available at all times. The staff were friendly and helpful. Would absolutely recommend.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Amsterdam, in a quiet area which felt very safe. The room was well appointed with a comfortable bed and great facilities to be able to make tea/coffee/food. Would certainly recommend and stay again
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Nicola Ann

Clean, friendly staff, hotel is h
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Lucinda

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean room .
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in a great location. Lovely rooms and delicious breakfast.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel — very clean, with an excellent staff who are attentive and polite. However, the breakfast is quite boring, and I wouldn’t recommend paying for it. There are many great places nearby where you can enjoy delicious food. The door soundproofing is poor.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Inez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central with a large space to work in
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Anna Ximena

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great location, 6 min walk to the train station, clean, and amazing staff. Would definitely stay here again!!
Stayed 3 nights in Nov 2025