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citizenM Amstel Amsterdam

4.0 star property

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Stunning building with a traditional facade, large windows, and a blend of historical and modern design elements.
Relax in this stylish living room with a vibrant ceiling design, featuring a sofa, armchairs, and a coffee table.
Single Room, 1 Double Bed | City view
Stunning historic landmark with a prominent clock tower and dome, featuring a symmetrical facade and central entrance.
Work, relax, and unwind in our stylish lobby, featuring a comfortable seating area and modern amenities.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Sarphatistraat 47, Amsterdam, 1018 EW
  • Rijksmuseum
    ‪18 min walk‬
  • Dam Square
    ‪4 min drive‬
  • Van Gogh Museum
    ‪5 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for King Room

King Room

King Room

9.0 out of 10
Wonderful
(89 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | City view

Single Room, 1 Double Bed

7.6 out of 10
Good
(4 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

citizenM Amstel Amsterdam

Hotel with a restaurant, near Van Gogh Museum
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a 24-hour front desk. Housekeeping is available on request.
CitizenM Amstel Amsterdam offers 88 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

CitizenM Amstel Amsterdam's great location gets high marks from our customers. During your stay, you're just a quick walk from Royal Theater Carre. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of ARTIS and Rembrandt Square
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center, 2 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. The business-friendly citizenM Amstel Amsterdam also features multilingual staff, express check-in, and express check-out.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.
CanteenM - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • canteenM

Things to do

  • Art gallery
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (114 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • Smart TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

citizenM Amstel Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 586 out of 736 reviews
Rating 8 - Good. 113 out of 736 reviews
Rating 6 - Okay. 21 out of 736 reviews
Rating 4 - Poor. 9 out of 736 reviews
Rating 2 - Terrible. 7 out of 736 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lai Chu Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cute hotel and friendly staff.
Stayed 7 nights in Apr 2025

10/10 Excellent

Constance M

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice area, with lots of dining options. Staff was very friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lexuan

Stayed 2 nights in Apr 2025

10/10 Excellent

Marc

Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ramprasad

Wonderful
Stayed 6 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Elbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and staff, great location with one of the best bakeries just downstairs. Tram and subway stations just minutes away, and location convenient to main sights. Far enough away from the tourist center of town without the hordes.
Stayed 5 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did the job

Did the job, right location, good value
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, extremely comfortable bed and pillows.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service!! I would stay again and again!!
Stayed 1 night in Mar 2025

10/10 Excellent

Simona N

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great! Rooms were super bright and modern. Staff was super friendly and helpful. Would definitely stay here again.
Stayed 6 nights in Mar 2025

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Steve

Stayed 3 nights in Mar 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2025

10/10 Excellent

Bethany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, amazing staff !!
Stayed 4 nights in Mar 2025

10/10 Excellent

Isabella

Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect to explore the city and has everything you need. We stayed on the fourth floor with a garden view and although you can't see the garden the view of the skyline was stunning. The breakfast was lovely and fresh and all staff were friendly. We'd definitely recommend!
Stayed 3 nights in Mar 2025

6/10 Okay

Steve, South Benfleet

Travelled with partner
Liked: Cleanliness
The hotel is clean, modern and tidy and the staff friendly, polite and helpful. We did not like the cost of the breakfast which, we think was too expensive for the choice on offer and the evening meal options are very limited and rhe bar area lacks atmosphere in the evening. There is no coffee/tea making facility in the bedroom which, we believe should be standard. There is nothing worse than finding no such facility after a long and tiring journey to the hotel. Although we had a large, comfortable bed it is one of those you cannot walk around so we had to exit it from the bottom each time in the middle of the night. Not ideal for customer who are up a few times in the night. The TV could only be operated via the iPad. Not ideal for older customers and we believe a RC should be made available.
Stayed 3 nights in Mar 2025