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citizenM Amstel Amsterdam

Property class: 4

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Photo gallery for citizenM Amstel Amsterdam

A multi-story building with a brick facade, large windows, and a tree in front.
A modern interior with teal and gray seating, a bookshelf, and a vibrant ceiling mural.
A modern hotel lobby with a teal sofa, black leather chairs, a wooden coffee table, and a red stool.
A bartender preparing a drink at a bar with a modern interior, large windows, and a view of the cityscape.
A breakfast bar with a variety of food items and condiments, a seating area with a green chair, and a kitchen area with hanging lights.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Sarphatistraat 47, Amsterdam, 1018 EW
  • Place, Royal Theater Carre
    ‪3 min walk‬
  • Place, ARTIS
    ‪10 min walk‬
  • Place, Rembrandt Square
    ‪13 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern bedroom with a large bed, a bedside table with a lamp, and a view of the outdoors through a large window.

Room, 1 King Bed

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

A modern bedroom with a large bed, a bedside table with a lamp, and a view of the outdoors through a large window.

Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed

A modern hotel room with a bed, desk, and chair, a large window with a city view, and a mounted TV.

Room, 1 Double Bed

  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A modern hotel room with a bed, a bedside table, a built-in telephone, and a window with a view of trees.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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The price is €208
includes taxes & fees
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About this property

citizenM Amstel Amsterdam

Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a 24-hour front desk. Housekeeping is available on request.
CitizenM Amstel Amsterdam offers 88 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided on request.

CitizenM Amstel Amsterdam's great location gets high marks from our customers. During your stay, you're just a quick walk from Royal Theater Carre. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Guests have great things to say about the location and the helpful staff
  • 14 minutes by foot from Rembrandt Square and a 3-minute drive from Heineken Experience
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center, 2 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. The business-friendly citizenM Amstel Amsterdam also features multilingual staff, express check-in, and express check-out.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.
CanteenM - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 19.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • canteenM

Things to do

  • Art gallery
  • TV in common areas

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (114 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1928
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • Smart TV with premium digital channels

Food and drink

  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

citizenM Amstel Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 743 out of 934 reviews
Rating 8 - Good. 141 out of 934 reviews
Rating 6 - Okay. 31 out of 934 reviews
Rating 4 - Poor. 11 out of 934 reviews
Rating 2 - Terrible. 8 out of 934 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a weekend. We liked the breakfast bar too!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

sheila

Liked: Cleanliness, staff & service, amenities
Absolutely excellent location and staff. Beautiful hotel with unique creative appeal
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place to stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Thi Phuong

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean I have very good time to stay there
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Jmera

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and hotel was well located. Bathroom was a bit strange with a semi see through cubicle in the main bedroom, and the sink being in the main bedroom.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Tewfik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful as always and super friendly staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service
Beautiful
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, room was spotless and the breakfast was fantastic
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Karim

Liked: Cleanliness, amenities, property conditions & facilities
Clean and amazing staff
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is top notch for tourist or business travelers. There is a metro and public transportation stops literally in front of the Hotel, great restaurants around the location. The staff is incredible, super friendly, so helpful and made our stay incredible. The rooms are good size, the bed is wonderful, shower is roomy and the tech is there. Will come back for sure.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Faiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good transport links
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Hoi Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Location is lovely Room is tiny and there is barely anywhere to put the luggage - hotel recommended to put it in the drawer under the bed, but that’s quite a bit of work if your luggage is heavy and of bigger size. The iPad-controlled lighting is amazing. Price is at higher side comparing to the size of the room, but a very cosy stay overall.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jamison

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, comfortable bed, and excellent service. Will definitely stay here again.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Eduardo Adrian

Liked: Cleanliness, staff & service, amenities
Great location, staff was helpful and room In very good state
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Rikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly, great location and enjoyed my stay
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Very modern, new and clean hotel. Friendly staff. Conveniently located near the metro and 3 stoos away from city centre.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are tiny, but had everything we needed for a short stay.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 9 nights and loved the convenient location to the canals, transit, and neighborhood. Our room was very clean, trendy, and we reallt enjoyed our stay.
Stayed 9 nights in Nov 2025
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

RODRIGO MANUEL

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ethan Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible, the room was very comfortable
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 1 night in Mar 2025