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Ozo Hotels Cordial Amsterdam

3.0 star property

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Photo gallery for Ozo Hotels Cordial Amsterdam

Exterior
Lounge
Lobby sitting area
Classic Single Room
In-room safe, desk, laptop workspace, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Rokin 62-64, Amsterdam, 1012 KW
  • Place, Amsterdam Museum
    ‪1 min walk‬
  • Place, The 9 Streets
    ‪3 min walk‬
  • Place, Dam Square
    ‪4 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪20 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, City View

In-room safe, desk, laptop workspace, bed sheets

Deluxe Double Room, City View

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed

Economy Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Ozo Hotels Cordial Amsterdam

Hotel in Amsterdam, 3-minute walk to Dam Square
Valet parking, coffee/tea in a common area, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Ozo Hotels Cordial Amsterdam offers 50 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Ozo Hotels Cordial Amsterdam's central location gets high marks from our customers. During your stay, you're just a quick walk from Dam Square. You'll find features like free WiFi in public areas and valet parking (surcharge).
  • Free WiFi in some public areas
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a multilingual staff, and a vending machine
  • Guests have great things to say about the helpful staff and the central location
  • Just a 3-minute walk from Dam Square and 5 minutes by foot from The 9 Streets
As a guest of Ozo Hotels Cordial Amsterdam, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Ozo Hotels Cordial Amsterdam also features coffee/tea in a common area, room service (during limited hours), and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Amsterdam hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 45 per night)
  • Secured, covered valet parking on site (EUR 45 per night)
  • Limited on-site valet parking

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay
  • An effective city/local tax rate of 12.50 percent will be charged
  • A damage deposit of EUR 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: EUR 45 per night
  • Nearby parking fee: EUR 45 per night (22966 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Cordial Dam Square
Cordial Dam Square Hotel
Cordial Hotel
Cordial Hotel Dam Square
Hotel Cordial
Hotel Cordial Dam Square
Cordial Hotel Dam Square Amsterdam
Cordial Dam Square Amsterdam
Cordial Hotel Dam Square
Ozo Hotels Cordial Amsterdam Hotel
Ozo Hotels Cordial Amsterdam Amsterdam
Ozo Hotels Cordial Amsterdam Hotel Amsterdam

Ozo Hotels Cordial Amsterdam Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 243 out of 1001 reviews
Rating 8 - Good. 310 out of 1001 reviews
Rating 6 - Okay. 208 out of 1001 reviews
Rating 4 - Poor. 134 out of 1001 reviews
Rating 2 - Terrible. 106 out of 1001 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

lee anthony

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not like the pictures upon our arrival. It was full of mould so we left straight away and went and booked another hotel. I would like to get my money back.
Stayed 2 nights in Oct 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
I have now stayed here twice due to location .The rooms are basic but clean. Bathrooms are modern and clean .staff are friendly and helpful i had an issue with the mattress and it was resolved straight away .My only criticism is i wish there was a kettle in the room as i like a morning evening drink .There is a machine downstairs where you can purchase drinks though .I will return .
Stayed 3 nights in Oct 2025

10/10 Excellent

Taya

Stayed 1 night in Oct 2025

8/10 Good

Kira

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing fancy, however brilliant location, friendly staff, nice shower. Was exactly what we needed for our short break. To improve, a bigger bed with a kettle etc in room would have been nice. Overall we were happy:)
Stayed 3 nights in Oct 2025

6/10 Okay

holly elizabeth

Liked: Cleanliness, staff & service
Good location. Small room, couldnt open bathroom door as bed was in the way, otherwise no complaints. Would stay again if travelling alone
Stayed 2 nights in Oct 2025

6/10 Okay

John

Travelled with partner
Disliked: Amenities, property conditions & facilities
Too small
Stayed 3 nights in Oct 2025

4/10 Poor

William

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one spoke English so it was hard to communicate. No such thing as face clothes or bath mats at this hotel. Location was convenient. Not the cleanest.
Stayed 5 nights in Jun 2025

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would have skipped this hotel had I known what I was getting when I booked it. In my room I found someone else’s socks that had been left and the place did not feel like it was very clean. The carpets had stains through the property, there were doors with broken glass half bolted shut and an elevator with busted hand rails. Found all the “fresh” on the floor for the next day, gross. There are 100’s of hotels here and I would go elsewhere.
Stayed 3 nights in Oct 2025

2/10 Terrible

NIALL JAMES

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was most like a Prison cell, very dirty bathroom, the room safe had been smashed open and was obviously not working, the room was so small the bathroom did not have enough space to open against the bed. The window was locked shut and the handle snapped off, also very dirty. I read a couple of the revues and thought it couldn't have been that bad, it was worse.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kyra

Stayed 2 nights in Oct 2025

4/10 Poor

Zoran

Disliked: Cleanliness, property conditions & facilities
Old hotel, weird room with steps to climb up from the door to the room level, bad bathroom, I would not stay there again.
Stayed 1 night in Sep 2025

4/10 Poor

Furkan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was not worth it but The location is great tho
Stayed 1 night in Oct 2025

6/10 Okay

Dr.BASSEL

Travelled with family
Liked: Cleanliness, property conditions & facilities
It is good to stay in the centre.the tram and metro station in front of the hotel. Good for shopping and resturants options.
Stayed 4 nights in Sep 2025

6/10 Okay

Matthew

Travelled with group
Fit for purpose 👍
Stayed 2 nights in Sep 2025

2/10 Terrible

Domenica

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We originally booked this hotel for 4 nights, excited for our first visit to Amsterdam. Unfortunately, what we experienced was the opposite of what was advertised. Upon arrival, our room looked nothing like the photos — it was filthy, run-down, and completely misrepresented. We found bugs, stains, and mold throughout the room. We immediately went to the front desk to complain and request a refund. The staff told us there was “nothing they could do” but offered to “upgrade” us to a different room instead. Sadly, the second room had the same issues, which we documented with photos and videos. Because it was too late to find another place to stay, we had no choice but to remain for one night — but we could not sleep because of how disgusting and unsanitary everything was. When we complained again, we were told, shockingly, that “no one receives refunds, not even if someone dies in the hotel.” This was extremely disturbing and unprofessional. As of now, we still have not received any refund or compensation despite the blatant false advertising. This was hands-down one of the worst hotel experiences we’ve ever had. Do NOT recommend this hotel to anyone.
Stayed 4 nights in Aug 2025

8/10 Good

Bianca

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel room was spacious enough for two. We would have preferred more towels and pillows but aside from that it was very nice. It’s pretty central so close to a lot of things we wanted to do/see. The only negative would be when I asked someone at the front desk for help booking Van Gogh tickets he was very dismissive, saying that despite time-slots being available online there would be none at such short notice, he even said he checked and that he was correct. Luckily I sought advice from people online and we did manage to book same day tickets without his help.
Stayed 1 night in Sep 2025

8/10 Good

Hannah

Liked: Staff & service
Stayed 3 nights in Sep 2025

4/10 Poor

Francesco

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Average place. Dated rooms, poorly cleaned.
Stayed 1 night in Sep 2025

6/10 Okay

Kevin

Liked: Cleanliness
Great location
Stayed 4 nights in Sep 2025

4/10 Poor

Ian, London

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing
Stayed 3 nights in Sep 2025

6/10 Okay

Jenny Lynne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff is nice, hotel is run down (stained mattresses, bathroom sink and shower doors missing parts.) It’s cheaply priced for a reason. Location is excellent-close to public transit stations, lots of shops and restaurants close) Front desk staff is courteous and helpful.
Stayed 2 nights in Sep 2025

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Disappointed!

Good location, and one reception lady was particularly friendly and helpful. Cleanliness, on the other hand, was very poor - stains on mattress, bedbugs (which reception lady responded to immediately) ripped and threadbare towels, and floor rarely hoovered. For a twin room costing over £200/night this was very poor value for money.
Torn and threadbare towels!
Stained mattress
Stayed 8 nights in Sep 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities
Great location with so much to walk to nearby. No AC in the room and it is in a busy area so it was loud on the weekend. Room was small and very expensive but I was told it was because there was a big event at the expo center nearby. Staff were extremely kind and helpful. Looking out the window unfortunately other guests had thrown a bunch of trash on the ledge below the window which would be nice if it could be cleaned up but it looks like it would ve hard to get to. Overall I'd recommend it.
Stayed 4 nights in Sep 2025

4/10 Poor

Arjun

Stayed 1 night in Sep 2025