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Hotel Amsterdam Inn - Digital Access

2.0 star property

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Photo gallery for Hotel Amsterdam Inn - Digital Access

Comfort Twin Room, Canal View
Exterior
Economy Single Room
Exterior
Interior

Reviews

5.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Leidsegracht 111, Amsterdam, 1017ND
  • Place, Melkweg
    ‪1 min walk‬
  • Place, Leidseplein
    ‪3 min walk‬
  • Place, The 9 Streets
    ‪6 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

  • City view
  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

  • Canal view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Triple Room

Economy Triple Room

Economy Triple Room

  • Canal view
  • 10 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • Canal view
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

Similar properties

Front of property
The Alfred Hotel
Museum Quarter
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • 24/7 front desk
3.9 out of 5, Good, 1,004 reviews
The price is €79
includes taxes & fees
31 May - 1 Jun
The Alfred Hotel

About this property

Hotel Amsterdam Inn - Digital Access

This smoke-free hotel features concierge services, tour/ticket assistance, and free WiFi in public areas. Other amenities include multilingual staff assistance and a vending machine.
Hotel Amsterdam Inn - Digital Access offers 24 accommodations with safes and hair dryers. Smart televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Amsterdam Inn - Digital Access. During your stay, you're just a quick walk from Leidseplein. Free WiFi in public areas and concierge services are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include a concierge, tour or ticket assistance, and a virtual front desk
  • Steps from Leidseplein and 12 minutes by foot from Van Gogh Museum
As a guest of Hotel Amsterdam Inn - Digital Access, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi.

This Amsterdam hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Guidebooks
  • Vending machine
  • Virtual front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch smart TV

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you

Prior to arrival, you must complete online registration via a secure link

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

A virtual front desk provides assistance to guests

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged
  • A damage deposit of EUR 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. The host will greet guests on arrival. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Amsterdam City Centre

Hotel Amsterdam Inn City Centre

Hotel Inn City Centre

Hotel Amsterdam Inn Hotel

Hotel Amsterdam Inn Amsterdam

Hotel Amsterdam Inn City Centre

Hotel Amsterdam Inn Hotel Amsterdam

Hotel Amsterdam Inn - Digital Access Reviews

Reviews

5.6
Rating 10 - Excellent. 23 out of 264 reviews
Rating 8 - Good. 55 out of 264 reviews
Rating 6 - Okay. 67 out of 264 reviews
Rating 4 - Poor. 59 out of 264 reviews
Rating 2 - Terrible. 60 out of 264 reviews

5.8/10

Cleanliness

6.0/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Stacey

Disliked: Amenities
Very steep stairs and no handrail for some of the top if that is an issue for you. First time with digital keys and would never use again
Stayed 3 nights in Jan 2026

2/10 Terrible

Abbie

Disliked: Cleanliness, staff & service, amenities
If I could give it 0 stars I would. When we arrived up to the room which had supposedly been cleaned. We found stains & hairs on the sheets, not even a full curtain to cover the window. The room was nothing Like any of the photos shown when I booked it with yourselves. Me and my partner went down to reception after sending the photos to the hotel via WhatsApp. The receptionist who spoke to us via a ring camera was so rude and unhelpful. We was told we don’t have to stay there and can go elsewhere, we only come to ask if we could move rooms. So me and my partner grabbed our things and left without a second thought and found another hotel to stay in. We did not spend a night in the hotel I booked with you.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mehmet ata

Liked: Cleanliness, amenities
İts been amazing there lots of guys that enjoying the amsterdam in there
Stayed 1 night in Nov 2025

8/10 Good

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Hannah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Gavin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Amazing and super helpful staff, but there was black mold on some bathroom ceilings, and bed bugs in our room and other guests’ rooms. The hotel doesn’t have a receptionist, so you have to yell into a ring doorbell for service until someone can come over (they often can’t).
Stayed 5 nights in Aug 2025

2/10 Terrible

Whitney

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Coming in to a two-night stay, we knew about the stairs and small rooms from reading other reviews, so I'm not going to complain about that. What I am going to complain about is, on the morning of the second day, the hot water of the building was shut off due to construction. No advance warning. We were not able to shower on the second day, or the morning of our departure. This should be considered a basic necessity that all hotels should provide. They posted a sign to everyone's doors 4hrs after the water was turned off I am working on getting a partial refund for the inconvenience from the hotel or Hotels.com, but am not optimistic that it will happen
Stayed 2 nights in May 2025

6/10 Okay

Ashley

Good
Stayed 1 night in Apr 2025

8/10 Good

Colleen and Kaia

Liked: Cleanliness, staff & service, amenities
Hotel Amsterdam Inn was a perfect Amsterdam experience, the pros are it is a great location, a cozy atmosphere with a canal view and accessible to everything, the beds are comfy and the staff cleans daily the cons were, it is an old building, you can hear everything, the doors are heavy and slam loud, the stairs are more like a ladder and very narrow, I reccomend staying on the first floor, which still requires a steep ascent, the hotel is close to rembrandt square which is a very loud party scene at night, I heard people yelling all night long, the hotel also has no air conditioning, so I would not atay here past Aprl as it is very warm and opening the windows makes it louder, if youre looking for peace and quiet, but overall it was just wonderful all part of the adventure of travel, be willing to expand your comfort zones and enjoy
Stayed 6 nights in Apr 2025

6/10 Okay

Alberto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Ok place

Place is ok for a place to sleep, very challenging to get our suitcases and backpacks to the room, in the 3rd floor even worst to get them down through the narrowest stairs you’ll see.
Stayed 2 nights in Mar 2025

10/10 Excellent

khalil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. We had a great stay.
Stayed 5 nights in Feb 2025

4/10 Poor

Sarah d

Stayed 5 nights in Nov 2024

2/10 Terrible

David

Business traveller
Disliked: Property conditions & facilities, room comfort

Great location, but that’s about it.

The location is really good I have to say. But the rest of the stay was just terrible. The room are super tiny with no storage place, I could barely open my suitcase on the floor. The worst part is the bathroom, the shower is setup in a way you can’t use it without flooding the bathroom floor completely, and there is no drain below the sink area so the bathroom is under water. I booked the place in high demand and payed 170€ a night, I think in other times the rooms are cheaper and maybe then ok as you pay for what you get. But I would never book it again, was the most depressing week of my life. The staff is super nice and the location is great, and I believe with a little bit of love you can make even a tiny room cosy and adjust so the guest have a bit more space. The bathroom needs a reconstruction for sure.
Stayed 6 nights in Oct 2024

4/10 Poor

Yves

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty and sticky hot
Stayed 3 nights in Aug 2024

8/10 Good

Anil

Stayed 2 nights in Jul 2024

8/10 Good

William, philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Amsterdam, and booked the room last minute. My wife and I traveled from Brussels for the day and decided it would be better to spend the evening. The place fit our needs for a last minute booking, and was clean with adequate sleeping accomodations. Being an old city with old buildings, it is understandable that most rooms are on upper floors with many steps to climb, so if you are not willing/able to climb steps you need to book early and pay extra for bigger rooms on lower floors, but that is not the fault of the hotel... The staff was friendly and helpful, the beds were comfortable, and we even had a bathroom with a shower, which I understand is not always the case in Amsterdam. Beautiful city to see and everything is walkable. However, watch out for the bikes... LOL
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Stayed 1 night in Jul 2024

2/10 Terrible

Alexandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Moisissure dans la chambre. Chauffage à fond en plein mois de juillet sans aucune possibilité de l eteindre.. brûlures à la main. Tous les equipements HS (TV, cafetière etc..). Suite à tous ces soucis, le receptionniste nous a fait changer d hotel. Pas entrerenu du tout, sale et vetuste. Une honte !
Stayed 4 nights in Jul 2024

2/10 Terrible

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

So so poor.

No hot water for 2 and a half days. Extremely noisy until 4am, not very clean and old furniture. Extremely small bathroom. The worst hotel I ever stayed in. The canal view was on canal construction starting at 7am. Dangerous steps for people with limited mobility. Terrible stay.
Stayed 5 nights in Jul 2024

6/10 Okay

David

Travelled with group
Disliked: Cleanliness, staff & service
Seen better places to stay in ☹️
Stayed 2 nights in Jul 2024

6/10 Okay

Aaron

Liked: Cleanliness, staff & service
Disliked: Room comfort

No hot water

There was no hot water for the first two nights. Service was helpful and available.
Stayed 3 nights in Jul 2024

2/10 Terrible

Adrian

Travelled with family
Disliked: Property conditions & facilities

DESASTRE. NO VAYAN

HORRIBLE, SUCIO, ASQUEROSO, DE LO PEOR QUE HE VISTO Y ESTADO . ME FUI A OTRO HOTEL SIN QUE ME DEVOLVIERAN EL DINERO DE LA PRIMERA NOCHE. UNA VERGÜENZA. DEBERÍAN HABERME DEVUELTO EL DINERO DE LA PRIMER NOCHE YA QUE NI SIQUIERA ME QUEDÉ A DORMIR. La gestión de hotel.com también dejó mucho que desear. No se hacen responsables de promocionar un hotel que no cumple las normas mínimas de higiene.
Stayed 4 nights in Jul 2024

2/10 Terrible

Marion

Disliked: Cleanliness, property conditions & facilities
This is by far the worst hotel room I ever had. You have to carry up a steep stairwell no elevators to enter the tiny room for two had. You see two old twin beds without a headboard with super soft mattresses parallel to each other against the wall with a small walk space in between. There is no space to open more than a carry on suitcase per person. No towel hangers, a TV that is afixed against the wall where you can’t see it from one bed, no desk to work. No place, no wardrobe to hang clothes, no drawers. A safe that doesn’t work. A bathroom with a sink where you can’t wash your face without splashing water all over the floor and a shower where the showerhead can’t be moved and is afixed in a way where it doesn’t hit your body properly. It is loud outside at night because you are in the middle of the city, so not unexpected. Check out is 10 am. Every hour costs $10 more. One staff member seemed surprised when I voiced complaints but made an effort to be nice. No parking avalaible.
Stayed 2 nights in Jun 2024

2/10 Terrible

Aditya

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very strange property. Got the room at 4th floor which only has stairs and it was really difficult to go up or come down with luggage. People were running and shouting throughout the night.
Stayed 3 nights in Jun 2024

2/10 Terrible

Giuliana

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If 0 stars was an option, that is what I would choose. When we first got there, we were in shock how different the rooms looked in comparison to the photos. To make matters worse, our shower drain was fully plugged, no water drained at all. Our room flooded after a short shower at 6am and the hotel management tried to blame us even though it was their fault for the faulty drain. This was a blessing in disguise because we were able to switch hotels to a much nicer place in a more central location. Do not stay here if you want to enjoy your vacation.
Stayed 4 nights in May 2024