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Stanley Collection Hotel Hegra Amsterdam

3.0 star property

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Photo gallery for Stanley Collection Hotel Hegra Amsterdam

Front of property
Exterior
Signature Suite, 1 King Bed, Canal View
Coffee service
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Herengracht 269, Amsterdam, 1016 BJ
  • Dam Square
    ‪6 min walk‬
  • Anne Frank House
    ‪7 min walk‬
  • Leidseplein
    ‪13 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪18 min drive‬

Room options

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 19 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Signature Suite, 1 King Bed, Canal View

Signature Suite, 1 King Bed, Canal View

Signature Suite, 1 King Bed, Canal View

  • 20 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 Queen Bed, Canal View

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Double Room, 1 Queen Bed, Canal View

8.6 out of 10
Excellent
(8 reviews)
  • 12 sq m
  • Canal view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Canal View

Superior Double Room, 1 Queen Bed, Canal View

Superior Double Room, 1 Queen Bed, Canal View

9.0 out of 10
Wonderful
(4 reviews)
  • 14 sq m
  • Canal view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Stanley Collection Hotel Hegra Amsterdam

Hotel in Amsterdam, steps from The 9 Streets
This smoke-free hotel features express check-in, express check-out, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Stanley Collection Hotel Hegra Amsterdam offers 10 accommodations with safes and hair dryers. Select Comfort beds feature premium bedding. 26-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Stanley Collection Hotel Hegra Amsterdam. During your stay, you're just a quick walk from Dam Square. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include a front-desk safe, a multilingual staff, and a terrace
  • Steps from The 9 Streets and 6 minutes by foot from Dam Square
As a guest of Stanley Collection Hotel Hegra Amsterdam, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Stanley Collection Hotel Hegra Amsterdam also features express check-in, express check-out, and a front-desk safe.

This 3-star Amsterdam hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Built in 1656
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable channels

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
All guests are asked to contact the property in advance with an estimated arrival time.

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per stay
  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

Amsterdam Hotel Hegra
Hegra Amsterdam
Hegra Amsterdam Hotel
Hegra Hotel
Hegra Hotel Amsterdam
Hotel Hegra
Hotel Hegra Amsterdam
Hotel Hegra Amsterdam
HEGRA by Stanley Collection
Stanley Collection Hotel Hegra Amsterdam Hotel
Stanley Collection Hotel Hegra Amsterdam Amsterdam
Stanley Collection Hotel Hegra Amsterdam Hotel Amsterdam

Stanley Collection Hotel Hegra Amsterdam Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 224 out of 522 reviews
Rating 8 - Good. 198 out of 522 reviews
Rating 6 - Okay. 54 out of 522 reviews
Rating 4 - Poor. 30 out of 522 reviews
Rating 2 - Terrible. 16 out of 522 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Candela

Stayed 1 night in Jun 2025

6/10 Okay

Jeremy

Liked: Cleanliness
Good for a quick stay if traveling with minimal bags. This hotel check in process for us was simple as we checked in during normal business hours. I could see it being a pain after hours as the office does close in the evenings. The rooms were nice. Small but for a couple of nights it worked for us. The biggest issues with this hotel are the small flights of stairs to get to the rooms. They aren’t big enough to climb by yourself, much less having to tote piece of luggage or 2. Secondly would be the A\C issues. Or shall I say lack there of. Thankfully the weather was a bit chilly and we were able to open the windows to keep the room cool. Overall not a bad stay but not sure if I’d stay here again or try something different. Oh and the coffee machine gets locked up during the nights shifts as well. Being nothing in Amsterdam opens up early it would have been nice to grab a cup of coffee before venturing out.
Stayed 2 nights in Jun 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Jun 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was incredible. Our first time in Amsterdam, so a good hotel as a base was a must. The location, perfect. Close enough to all amenities, the canals, Centraal Station & Dam Square. All well within walking distance. The staff were incredible. Any questions we had they answered so informatively, and they were always so friendly. The view!! Stunning. Just what I had dreamed of when we booked the room. 11/10. Would absolutely recommend.
Stayed 4 nights in Jun 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had lovely stay at hotel, staff super friendly and helpful. Hotel is great location as easily walkable to everything. So pretty along the canal.
Stayed 1 night in May 2025

4/10 Poor

Anna

Disliked: Amenities, property conditions & facilities
Small room for the price. Terrible staircase to get to the room. Shower was broken and making loud unbearable sound making it impossible to sleep. Keys left in the room were not working. Would not recommend.
Stayed 2 nights in May 2025

2/10 Terrible

Napoleon, Phoenix

Disliked: Amenities, property conditions & facilities
Stayed 9 nights in May 2025

2/10 Terrible

Napoleon, Phoenix

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I do not recommend Hegra Stanley Collection. Room 6 smells sewer. No elevator, tiny, narrow dangerous staircase with dirty carpet. The staff are not helpful and very curt. And what is not explained was city tax the charged in addition to what was paid per night. I’m not happy with Expedia for having this kind of place on their site as well.

2/10 Terrible

RICHARD

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The best part of our stay was the position of the hotel. It was perfectly central within walking distance of all the popular museums, bars and restaurants. The canal view from the room was 100% as shown on the booking site… lovely to wake up to in the morning. As others have said the stairs are very steep and shallow, but this is clearly addressed in the description so not a problem for us. If you want to stay in a period property this is to be expected. Sadly the not so good part of our stay was the inexcusable lack of cleanliness. It was absolutely awful! There was no housekeeping carried out during our stay other than a new toilet roll was replaced. We had to ask twice for clean towels. The attached photographs show how utterly disgusting the room was. Totally unacceptable. We would have moved to a different hotel if we had £3000 euros spare at such short notice.
Dead flies in light fitting directly above bed.
What appeared to be either lipstick or spit smeared down the door mirror.
Sticky fingerprints and handprints around the door handle.
Stayed 4 nights in May 2025

2/10 Terrible

Janmeet

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The stairs to the rooms are treacherous and not mentioned in the description
Stayed 1 night in May 2025

6/10 Okay

Melissa, Glendale

Travelled with family
At least on Expedia it was not apparent that stairs lead to the front door, nor was it known about the ladder-like stairs to the second floor rooms. Additionally limited entry (door bell and then buzzing) as well as limited reception times were not apparent. My companion who has mobility issues just managed but I had to manage all luggage. Reception hours for coffee were posted as “every day” 9-6 but by 9:16 am the coffee machine (which was excellent by the way) was not available. The bed was very comfortable and the room and bath very clean, although small- typical in city hotels. The area is lovely, right on a canal and felt safe after dark. There was noise from the street that closed windows did not soften. We finally used a sound app to sleep.
Stayed 1 night in May 2025

6/10 Okay

gail

Travelled with partner
Disliked: Cleanliness, amenities
Everything was lovely BUT our room. It was an attic room on the fourth floor with carpeted tiny, tiny steps that would only fit a foot turned sideways. When travellers like us are in our 70’s we should be forewarned. My husband slipped missing three steps and scraping his arm to bleeding. The room was so dirty under the bed I actually found a pill from a previous guest and don’t check the lumpy pillows - they are yellowed from sweat and drool. We loved Amsterdam and saw potential in this hotel … but would not recommend it as is.
Stayed 6 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Stayed 1 night in May 2025

4/10 Poor

Theresa

Travelled with family
Disliked: Cleanliness, staff & service
The bathroom had mold on the tile in the shower and sink area. The room had poor ventilation & a fan was need to make it comfortable for sleeping and spending time in it.
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We stayed in a room with 4 twin beds. It was on what they called the second floor. The stairs were very steep with out grab bars. The floor in the room was slanted, uneven. Bathroom had been closed up and had a terrible moldy smell.
Stayed 2 nights in May 2025

10/10 Excellent

catherine

Stayed 2 nights in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Rodolpho

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 5 nights in Apr 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location in Amsterdam can’t be beat!
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Stayed 3 nights in Apr 2025

4/10 Poor

Shailey

Liked: Staff & service
Disliked: Property conditions & facilities
I had an interesting experience with my stay having to check in late due to roofing repairs unable to access my room until 6pm. I was then woken up by men at my door coming back to repair the roof. The room itself was nice but will not be staying again, not worth $300 a night.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay.

It was a nice space and the staff was very sweet. I do feel the stairs should be strongly mentioned in their story. No way my parents could have stayed there and we would have had to cancel and lost money. It was a very difficult climb.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, it was such a central location to everything. Staff was so friendly and helpful! I especially loved the coffee at the reception. Room was clean, I don't any complaints at all! I would definitely book again.

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with a great canal view.
Stayed 2 nights in Mar 2025