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Hotel Mercier

4.0 star property

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Photo gallery for Hotel Mercier

Bar (on property)
Meeting facility
Honeymoon Suite | Living area
Front of property
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Rozenstraat 12, Amsterdam, Noord Holland, 1016NX
  • Anne Frank House
    ‪4 min walk‬
  • Dam Square
    ‪9 min walk‬
  • Van Gogh Museum
    ‪5 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪18 min drive‬

Room options

View all photos for Junior Double Room

Junior Double Room | Living area

Junior Double Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite

Honeymoon Suite | Living area

Honeymoon Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 1 Queen Bed

Basic Double Room, 1 Queen Bed

Basic Double Room, 1 Queen Bed

7.8 out of 10
Good
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.6 out of 10
Excellent
(28 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Double Room, 1 Double Bed (No View)

Economy Double Room, 1 Double Bed (No View)

Economy Double Room, 1 Double Bed (No View)

7.8 out of 10
Good
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.4 out of 10
Very good
(17 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Suite, Mezzanine

Superior Suite, Mezzanine | Living area

Superior Suite, Mezzanine

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

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includes taxes & fees
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About this property

Hotel Mercier

Eco-certified hotel with a 24-hour front desk and a coffee shop
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room, and concierge services are onsite.
Hotel Mercier offers 48 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Mercier's great location. During your stay, you're just a quick walk from The 9 Streets. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Bonboon, a fine-dining restaurant that serves vegan cuisine
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests really like the accommodations for the cleanliness and overall comfort
  • 10 minutes by foot from Dam Square and a 3-minute drive from Vondelpark
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Meeting rooms and coworking spaces are available.

WiFi is free in public spaces. The eco-certified Hotel Mercier also features tour/ticket assistance, a garden, and coffee/tea in a common area.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Bonboon - This fine-dining restaurant specializes in vegan cuisine and serves dinner only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20.95 for adults and EUR 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bonboon

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20.95 for adults and EUR 9.95 for children
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Mercier Amsterdam
Mercier Amsterdam
Hotel Mercier Hotel
Hotel Mercier Amsterdam
Hotel Mercier Hotel Amsterdam

Hotel Mercier Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 671 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Clare

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Enjoyed my stay at Hotel Mercier, good location and very cosy rooms with comfortable bed and soft bedding. Tasteful design and great dining room. Unfortunately the hotel would not accommodate my early arrival and I was left to sit in the lounge for most of the day. I was also a little disgruntled that people who arrived after me were being checked in whilst I was left with no room. I'd emailed prior so this was not good service. Would have happier customers if it tried to accommodate them more.
Stayed 1 night in Jan 2025

2/10 Terrible

LISA

Disliked: Staff & service, property conditions & facilities, room comfort

DECEPTIVE DISHONEST ,BAIT&SWITCH ADVERTISING

As seasoned travelers who have stayed in hotels across Europe, we have rarely encountered such a misleading, dishonest, and disappointing experience as we did at Hotel Mercier. First, we paid extra for a deluxe room, expecting a higher level of comfort. Instead, we were placed in a motel-style room outside the main hotel, where anyone walking by could see directly into our space. This was nowhere near the standard of a "deluxe" room and was blatantly misleading. When I requested to be moved, I was told the hotel was full and that I would have to wait until the next day—something that should have been disclosed upfront. Unfortunately, overnight, my husband became very ill, and we decided to fly home to New York a day early. I spoke with Lazlo at the front desk, who clearly assured me that the hotel would not charge us for the unused night as long as Hotels.com agreed to waive the cancellation fee. Wanting to confirm, I immediately contacted Hotels.com, and they confirmed they had no issue processing the refund—as long as the hotel honored their agreement. Lazlo had already assured me they would. However, after we checked out, Hotel Mercier blatantly denied this agreement, both to us and to Hotels.com. Hotels.com made multiple attempts to verify the information directly with the hotel, yet each time, Hotel Mercier refused to acknowledge what their own employee had promised. Instead, they dismissed the situation by saying Lazlo had made a mistake—completely disregarding the fact
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria Isabel

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Richard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
I had such a lovely time at Hotel Mercier. The room was so quaint and well decorated and had lovely amenities including an electric tea kettle, nespresso with four pods, and a marshal speaker! The neighborhood is also very nice but note it is one of the pricier neighborhoods in Amsterdam. Perfect for walking around with cute little shops and very close to tourist attractions like the Anne Frank museum & the 9 streets. Highly recommend staying here!
Stayed 3 nights in Feb 2025

10/10 Excellent

Mary Beth Nee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay. Everyone was so accommodating and helpful. Breakfast was wonderful
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort

Should be better for the price range

This is generally my go to hotel at Amsterdam but this time we did not feel very welcome. The personnel has a very strict attitude. And for this price range and for people on vacation it's not the right approach. From now on I'll think twice. The design and the space of the rooms are Ok, they are clean. They are getting a little old though. There is no mini bar or room service. For this price range they definitely should have those. The bar and the restaurant downstairs saves the day. The location is great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed for the night but had the best experience! Hotel was beautiful! The staff are very friendly. When we arrived earlier in the morning, the staff let us leave our bags while we explored the city until it was time for our room to be ready. When we came back to check-in again our bags were already placed into our rooms so we didn’t have to worry about carrying them to the room. I was also celebrating my birthday but never told the staff but they must have looked at my passport when i checked in because when i entered our room they placed balloons and beautiful note on the bed wishing me a happy birthday. Which was really sweet of them! Beds were comfort and clean. Rooms are beautifully decorated. Check out was smooth and when asked for a last minute taxi to the airport they were able to get one in less than 10 minutes. Overall i highly recommend Hotel Mercier! Will be using them again next time I’m in Amsterdam!
Stayed 1 night in Feb 2025

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wow. Best location IMO. Close and reasonable grocery nearby. Fred Heijn. Accommodating and friendly staff. Upgraded us and we are so very thankful 🙂 Next to Anne Frank Huis and incredible dining options and shopping. Don’t hesitate to book.
Stayed 4 nights in Feb 2025

10/10 Excellent

Randall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Lovely hotel, great design and great attention to detail. Very comfortable. Fantastic location.
Stayed 1 night in Feb 2025

6/10 Okay

Janette

Liked: Cleanliness
Stayed 4 nights in Jan 2025

4/10 Poor

Marie

Business traveller
Disliked: Cleanliness
Unfortunately staff walked into my room twice without knocking as well as my room was only cleaned once during 4 days.
Stayed 4 nights in Jan 2025

8/10 Good

VANESSA

Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

kiran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Skylar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, accommodation, amenities and ease of arrival was everything we hoped for. Highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!
Stayed 2 nights in Jan 2025

10/10 Excellent

Parker, Teaneck

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Warm, welcoming, beautiful hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Nichole

Stayed 4 nights in Dec 2024

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms and good value for this area. Pretty and comfortable bar. Quieter than staying closer to the museum district. Breakfast buffet isn’t great—better to go out. Overall loved it would happily stay again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Andre, Rochester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice lounge and bar area.
Stayed 4 nights in Dec 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

This hotel was very nice. The beds were extremely comfortable. There were two twins together for a king size bed. The room was very small which is the only negative. Our suitcases fit on the bench at the end of the bed. No closet available.
Stayed 3 nights in Dec 2024

8/10 Good

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024