A 24-hour front desk, express check-out, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, wedding services, a front-desk safe, and multilingual staff assistance are onsite.
Hotel The Exchange offers 61 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 26-inch LCD televisions come with satellite channels. This Amsterdam hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Our customers tell us they can't get enough of Hotel The Exchange's great location. During your stay, you're just a quick walk from Dam Square. Free WiFi in public areas is available.
Free WiFi
Services include tour or ticket assistance, luggage storage, and wedding services
Guests have great things to say about the location and the helpful staff
Just a 4-minute walk from Dam Square and 9 minutes by foot from The 9 Streets
As a guest of Hotel The Exchange, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The boutique Hotel The Exchange also features express check-out, a front-desk safe, and an elevator.
This 3-star Amsterdam hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
More
1 building
7 floors
Built in 1960
Reception hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Down comforter
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
26-inch LCD TV with cable/satellite channels
More
Air conditioning
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for EUR 65.0 per night.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
An effective city/local tax rate of 12.50 percent will be charged
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: EUR 65.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property class
This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Exchange Amsterdam
Exchange Hotel
Hotel Exchange
Hotel Exchange Amsterdam
Hotel The Exchange Hotel
Hotel The Exchange Amsterdam
Hotel The Exchange Hotel Amsterdam
Hotel The Exchange Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Was under construction/maintenance upon arrival, but their staff was beyond helpful with dropping our bags, getting us coffees, and giving us tons of info about the area despite the chaos. Check in was smooth, comfy bed, hot shower, I would stay again!
GARRETT
Stayed 2 nights in Apr 2026
Verified review
8/10 Good
Lisa
13 Apr 2026
Liked: Cleanliness, staff & service, amenities
Unique hotel. Room was very small but clean. Staff was very helpful and friendly.
Great place,Stayed a few times now all rooms different.Room cleaned everyday all staff friendly and helpful.Close to all the shops and train station.Definitely recommend.
Close to metro station and ease of walking to sites. GVB train close for transport to sites away from central Amsterdam. Close access to shopping.
Room tidied daily.
Carrie
Stayed 3 nights in Mar 2026
Verified review
10/10 Excellent
nicolo
4 Nov 2025
Clean rooms, great location, absolutely lovely staff
The room was clean and small. The staff were excellent, laidback, and friendly. The WiFi was meh. Breakfast was found out in Amsterdam, but there is coffee available in the little lobby!
Jon
Stayed 5 nights in Dec 2025
Verified review
10/10 Excellent
Amit
25 Jan 2026
Liked: Cleanliness, staff & service, amenities
Friendly staff.. great location , room was actually better than expected for Amsterdam Central and came with its own balcony too !!
Amit
Stayed 1 night in Jan 2026
Verified review
6/10 Okay
Harvinder Singh
20 Apr 2026
Liked: Cleanliness
Disliked: Amenities
Good Excellent location walkable to station and other major tourist attractions. Market shopping and food just nearby hotel. Hotel was clean and maintained. AC Rooms without view and too small. Cozy enough. Decor not that good too much tacky. Sometimes uneasy feeling. To improve interiors. May be there cultural theme Good for solo travelers
Barbara at the front desk was extremely thoughtful. We had our 5 month old son with us and she made sure we were able to use the elevator to our room, she was also able to get us in early after a long travel day all without being asked. It was above and beyond expectations.
There is also a fancy coffee machine in the lobby that we were very greatful for.
We would definitely recommend and will hopefully be back for a longer stay in the future.
I paid for a certain room through expedia and when i got there the staff gave us a very small room, nothing like what i booked online. They blamed expedia and said expedia messed up even though i had the receipt. They made us pay extra out of pocket for the bigger room... scammers!!!!
The staff, the location, everything was wonderful. If I’m going back to Amsterdam, I’m definitely staying there again ❤️ thanks to Riyad at the reception