10/10 Excellent
JENNIFER
Travelled with family
29 Mar 2025
Vienna is a beautiful city easily accessible
Very nice staff at this Hyatt. Convenient for public transportation. The hotel is right on the tram transport to the museum quarter which was so convenient and easy.
I have to say the on site cafe was not that good. Very limited option for dinner. Our food arrived cold. We should have sent it back since dinner for 2 with 1 cocktail each no dessert or special water was 145 euro. The food was not very good regardless of the 4.5 star ratings. We had excellent food elsewhere so idk. Did not eat breakfast there because of our poor experience so idk about the breakfast service.
There are food options around this hotel very close that mostly cater to the University crowd, but you can walk and find food. We had breakfast in two places near the hotel that were very good.
The hotel provide nespresso cups but not really coffee for two people and unlike many other hotels no free coffee service in the morning.
If the manager is listening your restaurant needs to up its game. Blandest Indonesian food I’ve ever had, inconsistent bar service I had a cocktail at dinner excellent two days later in the bar not so good. Poor wine selection by the glass as well.
I know it seems like a complaint but the hotel is very nice and I will recommend it.
One reason we picked this Hyatt is close to metro, on site bar and restaurant.




JENNIFER
Stayed 6 nights in Mar 2025