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"I had a problem with my preservation as I booked a room with a private room but when I checked in they gave me a room with shared facilities and the b ... " More

By a verified traveller on Sun 04 Aug 2019

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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€115* Per night/room 20 May - 21 May

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Single Room, 1 Single Bed, Shared Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Loft, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Luxury Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Quentin Hotel Golden Bear. During your stay, you're just a quick walk from Leidseplein. Enjoy features like free WiFi in public areas.

  • Free WiFi
  • Amenities include multilingual staff and TV in a common area
  • On-site recreation includes bicycles to rent
  • Guests speak favourably about the helpful staff and the location
  • Just a 5-minute walk from Flower Market and 5 minutes on foot from Leidseplein

Quentin Hotel Golden Bear ratings based on 10 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quentin Hotel Golden Bear

Everyone (5) Couples (1) Family (1)
2 out of 5
This is not a hotel, it’s a hostel. The stairs are dangerously steep and the rooms are poorly maintained. Dirty bedding, broken blinds, no curtains, dirty carpets. But to add insult to injury, no coffee in rooms. For £200 I expect coffee but, no worries, I’ll wait for breakfast -not! Breakfast is served at a different location ten minutes walk away. The only positive was the chap who checked us in at 2am. Tried his best even though he had never been to this location before!

Posted by on 16 Nov 2022

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Comment from Hotel Management

21 Nov 2022 by Quentin Hotels Team

Dear James, thank you for your review and for your stay. Your opinion is valuable to us, so we can work on improvements. May we mention that the hotel is located in the city's characteristic monumental building from 1737. For any inconvenience, we do apologise.Kind Regards, Quentin Hotels Team

2 out of 5
the only good thing about the hotel is the location. When we arrived the english woman (receptionist) rarely looked at us. she was rude and really annoyed from the customers. the sheets were wet when we arrived (probably because they left the window open for hours before we arrived). The stairs are deffo nothing for elderly people or kids. no elevator. there was always noise from the inside and outside. we wouldn‘t recommend it.

Posted by , from switzerland on 15 Oct 2019

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3 out of 5
I had a problem with my preservation as I booked a room with a private room but when I checked in they gave me a room with shared facilities and the bathroom was on different floor. I had to pay €20 extra get a private bathroom inside the room. Apart from this problem, the upgraded room was nice and the bathroom was good with nice shower. The location was great in the hearty of Amsterdam with tram stop at the corner. Many restaurants, shops pubs and attractions are around. Safe area and walkable.

Posted by on 4 Aug 2019

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5 out of 5

Posted by on 14 Apr 2024

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2 out of 5
Poor air circulation in the rooms, broken lights and very tight rooms. The walls and doors had no soundproofing at all, so basically you felt like being part of the discussion in the other rooms. And the stairs of to the second floor are rough, it was more like a ladder and dangerous moving with suitcases. I’ve been in several old hotels in Amsterdam, but this was definitely the worst experience.

Posted by on 22 Oct 2023

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Comment from Hotel Management

22 Oct 2023 by Quentin Hotels Team

Dear Max,Thank you for your feedback! We hope to see you in the future as well.Kind regards,

4 out of 5

Posted by on 7 Apr 2023

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Comment from Hotel Management

28 Apr 2023 by Quentin Hotels Team

Dear Julia,Thank you for taking a moment to share your experience at Quentin Golden Bear Hotel. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon!Kind regards,

1 out of 5
No staff present during normal check-in and check-out time. Paid for a breakfast that never been served.

Posted by on 12 Apr 2022

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2 out of 5
Vetoinen kylmä huone, hometta kylpyhuoneessa ja kaikki äänet kuuluivat kadulta. Luvattua aamiaista ei ollut myöskään tarjolla

Posted by on 10 Apr 2022

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4 out of 5

Posted by on 12 Jul 2021

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4 out of 5
Kleine, sehr saubere Unterkunft mit allen was mab braucht. Aussicht auf ruhigen Hinterhof. Die Lage war super. Alles gut zu Fuss erreichbar.

Posted by on 25 Sep 2019

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About the Quentin Hotel Golden Bear

Location Kerkstraat 37, Amsterdam, 1017 GB

Property Features

Quentin Hotel Golden Bear offers its guests multilingual staff and a television in common area. Public spaces have free WiFi. This Amsterdam hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 5 levels
  • Front desk (limited hours)
  • Staff members are multilingual
  • Television in lobby
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Amsterdam Central Station (3.7 km / 2.3 mi)
  • Metro station: Prinsengracht Stop (2) (0.1 km / 0.1 mi)

Room Amenities

Quentin Hotel Golden Bear offers 26 accommodations with a ceiling fan and blackout curtains. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead. This Amsterdam hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer available
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Heating
  • Ceiling fan

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 11:00 PM. If you arrive at the property after hours, you'll need to check in at an alternative location: [Quentin Amsterdam hotel]. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests arriving after hours will need to go to the following location to check in: Quentin Amsterdam hotel
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 11:00 PM
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay
  • An effective city/local tax rate of 11.468 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quentin Hotel Golden Bear Amsterdam
  • Quentin Hotel Golden Bear
  • Quentin Golden Bear Amsterdam
  • Quentin Golden Bear
  • Quentin Golden Bear Amsterdam
  • Quentin Hotel Golden Bear Hotel
  • Quentin Hotel Golden Bear Amsterdam
  • Quentin Hotel Golden Bear Hotel Amsterdam

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 2 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.