18 Nov 2019 by swissotelamsterdam
Dear Sir / Madam, Thank you for your review. We are pleased to read that you have had a comfortable stay with us. Please know that our team always remains at your full disposal during your stay should you need any assistance. Thank you once again and we hope to be able to welcome you back for a true 5 star worthy experience! Warm greetings, The Swissotel Amsterdam Team
1 Nov 2019 by swissotelamsterdam
Dear Sir / Madam, All our team members would like to thank you for your kind review in which you mention our very prime location! It is indeed true that we are very ideally located, right in the middle of the city center and close by all major attractions. Thank you once again for pointing this out to all other travelers and we hope to have the pleasure of welcoming you back! Kind regards, The Swissotel Amsterdam Team
2 Sep 2019 by H. Kluit
Dear Sir/Madam, I am very happy with your kind and positive review in which you mentioned that you enjoyed the /friendly staff & cleanliness. Please know that receiving such feedback is always a gift and I am looking forward to share this with my team as this is highly appreciated. Thank you for taking the time to share this with us and we hope to see you again soon! Kind regards, Harold Kluit General Manager Swissôtel Amsterdam
12 Apr 2019 by swissotelamsterdam
Dear Sir / Madam, Thank you kindly for taking the time to write a review! It is great to read that you mentioned that your stay was good, pleasant and our great location. We always want to exceed expectation and providing you with a 5 out of 5 experience, so please let us know if there is anything we could do to make your stay more memorable. Thank you once again and we hope to have the opportunity to welcome you again soon. Warm regards, Harold Kluit General Manager Swissotel Amsterdam
29 Mar 2024 by Wencke Bolsius, General Manager
Sehr geehrte Dame, wir bedanken uns für Ihre Bewertung.Es freut uns sehr zu hören, dass Sie die zentrale Lage unseres Hotels und die Ruhe trotz der lebhaften Umgebung geschätzt haben. Unsere bequeme Anbindung an öffentliche Verkehrsmittel und die einfache Erreichbarkeit vom Flughafen sind Aspekte, die wir besonders stolz hervorheben. Dass unser Personal Ihnen freundlich und zuvorkommend begegnet ist, erfüllt uns mit besonderer Freude.Die von Ihnen erwähnte Sauberkeit der Zimmer und der Zustand des Hotels sind Bereiche, die wir stets mit großer Aufmerksamkeit pflegen. Wir sind ständig bestrebt, unseren Gästen ein makelloses Umfeld zu bieten und bedauern, wenn wir Ihre Erwartungen in diesen Aspekten nicht vollständig erfüllen konnten.Hoffentlich besuchen Sie uns auch in der Zukunft wieder.Freundliche Grüße,Wencke Bolsius, General Manager
26 Mar 2024 by Wencke Bolsius, General Manager
Dear Kari,Please accept our thanks for your kind review regarding your stay.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.Wishing you all the best and looking forward to your next visit,Wencke Bolsius, General Manager
12 Oct 2023 by Wencke Bolsius General Manager
Dear Claude,We'd like to thank you for taking the time to review your experience.We are delighted to hear that you enjoyed our delicious breakfast buffet. Our team strives to provide a variety of fresh and tasty items to start your day off right.We apologize if the mattress was too soft for your preference and for any inconvenience caused by the shower design. We appreciate your feedback and will take it into consideration for future improvements. Our rooms are designed to provide comfort and relaxation, and we are sorry if this aspect did not meet your expectations.We hope to welcome you back. Best wishes,Kind RegardsWencke BolsiusGeneral Manager
20 Mar 2023 by Wencke Bolsius General Manager
Dear Pierre, Thank you rating us with the best score. We are delighted that you have enjoyed your stay at Swissotel Amsterdam and hope to welcome you back in the near future. Kind regards,
5 Mar 2023 by Wencke Bolsius General Manager
Dear Gladys, Thank you so much for taking the time to review our hotel with the best score. We are delighted you enjoyed the stay with us and hope to welcome you back in the near future. Kind Regards,
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Valet parking (surcharge) , Offsite parking reservations required
For a fee, guests can enjoy a buffet breakfast on weekdays.
Swissôtel Amsterdam has a restaurant on site.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children over 5 years when use is made of the bedding.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of Historic Hotels of the World.
