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Swissôtel Amsterdam

4.5 star property

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Photo gallery for Swissôtel Amsterdam

Junior Suite, 1 King Bed
Suite, 1 King Bed, City View
Bar (on property)
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Damrak 96, Amsterdam, 1012 LP
  • Place, Dam Square
    ‪2 min walk‬
  • Place, Anne Frank House
    ‪9 min walk‬
  • Place, Rijksmuseum
    ‪6 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed, City View

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 King Bed, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

8.4 out of 10
Very good
(39 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Swiss, Room, 1 Double Bed

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Swiss, Room, 1 Double Bed

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, City View

Signature Suite, 1 King Bed with Sofa bed, City View

Signature Suite, 1 King Bed with Sofa bed, City View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Swissôtel Amsterdam

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
Swissôtel Amsterdam offers 114 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets. A pillow menu is available. Televisions come with digital channels. Refrigerators and espresso makers are provided. Bathrooms include bathtubs or showers, slippers, designer toiletries, and complimentary toiletries.

This Amsterdam hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Swissôtel Amsterdam. During your stay, you're just a quick walk from Dam Square. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the helpful staff and the central location
  • Steps from BODY WORLDS Amsterdam and Dam Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center, meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Swissôtel Amsterdam.

This 4.5-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Swissôtel Amsterdam has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 55 per day; reservations required; discounts available
  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 23.50 for adults and EUR 11.75 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4 AM
Late check-in subject to availability
Late check-in fee for check-in between noon and midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per night
  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23.50 for adults and EUR 11.75 for children
  • Nearby parking fee: EUR 55 per day (984 ft away)
  • Late check-in fee for check-in between noon and midnight
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children over 5 years when use is made of the bedding.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Amsterdam Swissotel Hotel
Swiss Hotel Amsterdam
Swissôtel Amsterdam
Swissotel Amsterdam Hotel Amsterdam
Swissotel Hotel Amsterdam
Swissôtel Hotel Amsterdam
Swissôtel Amsterdam Hotel
Swissôtel Amsterdam Hotel
Swissôtel Amsterdam Amsterdam
Swissôtel Amsterdam Hotel Amsterdam

Swissôtel Amsterdam Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Hiba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Stayed 2 nights in Aug 2025

10/10 Excellent

Cathryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around.
Stayed 3 nights in Jul 2025

8/10 Good

Sari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location could not be better. Very clean and quiet. Our room had a view to an alley and concrete wall, even it was a premium room. Breakfast was okeyish, some problems to get clean coffee mugs and there was no bread even we were early birds. Bread came later then, but it was too late for us. Toilets downstairs were dirty and missing hand paper. Overall I still would say this is a very good hotel with an excellent location.
Stayed 4 nights in Jul 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location; bedding quality poor; staff friendly and helpful; easy to get around - close to public transport; value ok
Stayed 2 nights in Jul 2025

10/10 Excellent

Mine

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

jesper

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little Gem

very good hotel x Great location great food and very clean . Friendly staff x Went the extra mile x I will be back soon .
Stayed 3 nights in Jul 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10, thank you Swissotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was a great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities
All of the staff were unreal
Stayed 2 nights in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amsterdam by Dam Square

We had a wonderful experience at the Swissotel! Staff was so friendly & accommodating. They helped us find good restaurants, grocery stores & sights close by. The room is small but very quiet, clean & cozy. The hotel is also ideally located for getting around everywhere by foot! We loved it...
Stayed 4 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

Bring your own pillows

The staff were perfect. If it wasn’t for housekeeping being poor and the terrible pillows - it would have been a 5.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrew, Corlette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, lucky to receive an upgrade and the anniversary extra’s ordered wine and roses just right and made for a lovely surprise. Breakfast buffet and restaurant both good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything look clean
Stayed 4 nights in Jun 2025

8/10 Good

Antony

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location and friendly staff
Stayed 2 nights in Jul 2025

6/10 Okay

Eren

Stayed 4 nights in Jul 2025

8/10 Good

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good service
Stayed 2 nights in Jul 2025

6/10 Okay

John

Liked: Cleanliness, room comfort
Disliked: Staff & service

Stay somewhere else

Terrible service. Overpriced.
Stayed 2 nights in Jul 2025

10/10 Excellent

BEN

Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room. The staff was so nice and accommodating with all our questions.
Stayed 3 nights in Jul 2025

8/10 Good

Yilmaz

Stayed 1 night in Jul 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Hundreds of restaurants, bars and shopping within walking distance
Stayed 1 night in Jul 2025

10/10 Excellent

Muhammad

Stayed 2 nights in Jul 2025

6/10 Okay

Darren

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not the best for the price

Level noise from outside McDonalds
Stayed 1 night in Jul 2025