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The Highlander

4.0 star property

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Photo gallery for The Highlander

Lobby
Egyptian cotton sheets, premium bedding, down duvets, minibar
Property amenity
Point of interest
Double Room, 1 King Bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service

Explore the area

View in a map
Nieuwezijdsvoorburgwal 98-100, Amsterdam, 1012 SG
  • Place, Dam Square
    ‪4 min walk‬
  • Place, Madame Tussauds
    ‪4 min walk‬
  • Place, Anne Frank House
    ‪9 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

9.2 out of 10
Wonderful
(45 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Highlander

Art Deco hotel with a 24-hour front desk and a coffee shop
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service.
The Highlander offers 31 air-conditioned accommodations with tablet computers and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Highlander. During your stay, you're just a quick walk from Dam Square. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from Dam Square and 6 minutes by foot from Madame Tussauds
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at The Highlander. A complete renovation of The Highlander was completed in October 2019.

This Art Deco Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
The Highlander has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Designer stores
  • Shopping centre

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • High chair
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Renovated entire property - October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per stay
  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Nearby parking fee: EUR 30 per day (3281 ft away)
  • Late check-out fee: EUR 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Citadel Amsterdam
Citadel Hotel
Hotel Citadel
Hotel Citadel Amsterdam
Citadel Hotel Amsterdam
The Highlander Hotel
The Highlander Amsterdam
The Highlander Hotel Amsterdam

The Highlander Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 340 out of 533 reviews
Rating 8 - Good. 138 out of 533 reviews
Rating 6 - Okay. 36 out of 533 reviews
Rating 4 - Poor. 8 out of 533 reviews
Rating 2 - Terrible. 11 out of 533 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Huntingdon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in a great location, fabulous rooms (loved the colour-scheme for each floor), comfy bed, friendly and welcoming staff, nice breakfast 10/10
Stayed 1 night in Sep 2025

10/10 Excellent

Atossa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Clean rooms, friendly staff, great location, amazing breakfast and access to coffee and drinks throughout the stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a great spot, within 10 mins walk to the central station and the city centre. There is also a tram stop very close by for longer trips. The hotel itself was fantastic! The rooms were very clean and had everything we needed. The reception staff were always friendly. Baasad in particular really helped us at check in to resolve an issue that we'd had with our agency booking. Although it may seem a small thing to some, having free drinks and snacks in the lobby was something we really appreciated (glass bottled sodas are something we especially loved!) Overall we would absolutely recommend this hotel to anyone wanting an Amsterdam stay that is close to the action, but far enough away to be lovely, quiet and peaceful.
Stayed 3 nights in Sep 2025

6/10 Okay

kyra

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Igor

Stayed 3 nights in Sep 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really enjoyed our stay and would return, only negative being the rooms weren’t sound proof, woke a lot to noises
Stayed 1 night in Sep 2025

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, small but had all necessities. Very friendly and attentive hosts. Excellent location
Stayed 2 nights in Sep 2025

10/10 Excellent

Suresh

Travelled with family
Very good hospitality, courtes staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful stay! Comfortable room and great breakfast. Wish the staff would have told us the “minibar” downstairs was free when we arrived. This was an amazing stay and will stay again.
Stayed 3 nights in Aug 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Etienne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!

I already sent a review, which was amazing. Really enjoyed this hotel, especially the free beer and wine in the lobby. The staff was very friendly and helpful. The breafast was excellent. I would stay there again when I go to Amsterdam.
Stayed 2 nights in Aug 2025

10/10 Excellent

Etienne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Highlander was in a very central location. The hotel is updated and cute, I loved the free breakfast, snacks and drinks in the lobby. The rooms, even though I paid for a larger room, were extremely small, especially with a crib. There was also no way to get into the hotel with our stroller without carrying it up or down stairs. Otherwise, great hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Good location,
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Super great area and the hotel was awesome. Free beer and other drinks and snacks. The location is great for walking and bike rentals just down the road. Would stay again
Stayed 5 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Stay was alright!

My family and I stayed here for 4 nights. The room was spacious and staff was very friendly. Bed was comfortable and loved the rain shower. The breakfast was alright…but also very convenient. Liked that they offered snacks and drinks throughout the day. My biggest complaint is that the room was extremely dusty and that it was very hard to sleep the first night due to loud street noise. It wasn’t until later on the second day that we realized the window had been open all along. It has been open prior to our stay. We slept so much better after shutting it the second night. I have a feeling that’s what caused the room to be so dusty. We looked under the bed and there was a ton of dust.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dayna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great location was walkable to every site we wanted to visit! Hotel decor was really fun and modern! Shower was great and so was the morning breakfast! Very enjoyable stay! Staff very friendly welcoming environment
Stayed 2 nights in Jul 2025

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Irene

Stayed 2 nights in Aug 2025

10/10 Excellent

Tina Minal

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at if you are visiting Amsterdam for the first time and want to stay close by the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Kaylea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not really any food options except for breakfast however several places within walking distance. Bed was super comfy!!, hotel was a solid choice to either walk to jordaan or the busy streets of red light district. Would definitely recommend and stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ticks All The Boxes.

Great hotel. Super comfortable beds. Nice hot shower with good waterflow and lovely toiletries. Very clean throughout. Good location, just a 5 minute walk to almost everything! Breakfast offering plentiful and complimentary drinks 24 hours/day.
Stayed 2 nights in Jul 2025