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The Highlander

4.0 star property

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Photo gallery for The Highlander

Restaurant
Deluxe Suite, 1 King Bed
Egyptian cotton sheets, premium bedding, down duvets, minibar
Property amenity
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service

Explore the area

View in a map
Nieuwezijdsvoorburgwal 98-100, Amsterdam, 1012 SG
  • Place, Dam Square
    ‪4 min walk‬
  • Place, Madame Tussauds
    ‪4 min walk‬
  • Place, Anne Frank House
    ‪9 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

8.6 out of 10
Excellent
(11 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Highlander

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service.
The Highlander offers 31 air-conditioned accommodations with tablet computers and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Highlander. During your stay, you're just a quick walk from Dam Square. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 5-minute walk from Dam Square and 6 minutes by foot from Madame Tussauds
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at The Highlander.

This Art Deco Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
The Highlander has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Designer stores
  • Shopping centre

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • High chair
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per stay
  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Nearby parking fee: EUR 30 per day (3281 ft away)
  • Late check-out fee: EUR 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Citadel Amsterdam
Citadel Hotel
Hotel Citadel
Hotel Citadel Amsterdam
Citadel Hotel Amsterdam
The Highlander Hotel
The Highlander Amsterdam
The Highlander Hotel Amsterdam

The Highlander Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 358 out of 562 reviews
Rating 8 - Good. 146 out of 562 reviews
Rating 6 - Okay. 39 out of 562 reviews
Rating 4 - Poor. 8 out of 562 reviews
Rating 2 - Terrible. 11 out of 562 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
Well appointed and nicely designed room in an excellent location. Friendly and attentive staff. Would recommend!
Stayed 4 nights in Jan 2026

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff were great but rooms could be cleaner.
Stayed 3 nights in Jan 2026

10/10 Excellent

Shalini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location. Very welcoming and quick checkin process, didn’t have to wait for the checkin time
Stayed 2 nights in Jan 2026

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 3 nights in Jan 2026

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was a bit small and I found the lighting to be difficult to turn on and off same
Stayed 3 nights in Jan 2026

10/10 Excellent

Kevin Roy, Piqua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice. Good staff, the room was big enough, great shower. We had breakfast included and it was good. Bacon, eggs, pancakes, cold cuts and cheese, yogurt, etc. Great location with easy walk or tram to central station. Close to Anne Frank house and central square. Far enough from red light district to avoid that mass of humanity.
Stayed 4 nights in Dec 2025

8/10 Good

Sian

Liked: Cleanliness, property conditions & facilities
Good location, good staff. Small rooms but it works
Stayed 3 nights in Sep 2025

10/10 Excellent

nipun

Stayed 5 nights in Dec 2025

10/10 Excellent

CHRISTINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really comfortable and pleasant stay and would definitely return. I can’t fault anything. Staff can’t do enough for you and are extremely friendly, professional and helpful. 10/10 stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good, room and bed very comfortable and complimentary drinks/nibbles were a great idea and welcomed especially in lieu of a fully stocked bar.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bitten

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, very nice hotel in the middel og everything. We walked all around Very friendly starf and free bar😄
Stayed 4 nights in Nov 2025

10/10 Excellent

Bryan

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liza was absolutely AMAZING! She was kind and extremely knowledgeable. The hotel was beautiful and clean. The location is perfect!
Stayed 4 nights in Nov 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good quality hotel with comfy beds, spacious rooms and helpful friendly staff. Great location. Easy walking distance to Centraal Station, Dam Square and Nine Streets district. Generous breakfast plus free coffee/drinks awaiting you after a long day out exploring.
Stayed 4 nights in Nov 2025

10/10 Excellent

Hae Yung

Stayed 3 nights in Sep 2025

8/10 Good

Patience

Stayed 1 night in Nov 2025

6/10 Okay

Lynn

Travelled with family
The room and common areas (elevator and hallways) need a thorough cleaning.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathi

Liked: Cleanliness, staff & service
Staff was exceptional! Our room was clean and cozy. Breakfast was super good.
Stayed 4 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would go again.
Stayed 2 nights in Oct 2025

8/10 Good

Shirley-Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very low lighting in bedroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Oct 2025

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness, staff & service
The room is very dark and the lighting is very poor. I was often putting on my phone flashlight to plug things in or look for things in my suitcase. I also didn't like the layout of the room. it made it very difficult to share a room with someone.The breakfast was delicious.The area is good walking distance from many important sites but the actual block is really that nice.
Stayed 2 nights in Oct 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City boutique style hotel

Lovely hotel in a great location. Although booking a deluxe room, it was quite compact. The walls were painted black, which made it very dark and difficult to get ready. Buffet style breakfast and an added bonus of free beer and wine in the evening, nice little touch! Would recommend but ask for a bright coloured room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Madison

Stayed 3 nights in Oct 2025

10/10 Excellent

Irwin, Thornhill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff. Felt like you were valued. Great location. Walking distance to everything.
Stayed 2 nights in Oct 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with a delicious breakfast!
Stayed 4 nights in Oct 2025