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The Highlander

4.0 star property

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Photo gallery for The Highlander

A modern kitchen area with a central island, various food items, and hanging lights.
A view through a window with curtains, revealing a red brick building with a sign that reads "KASTEEL VAN AEMSTEL" and a street scene with pedestrians.
A kitchen with wooden cabinets, a coffee machine, and a cactus plant on the shelf.
A bar area with various bottles and glasses, a chalkboard menu, and a pot on the counter.
A modern bedroom with a large bed, a TV mounted on the wall, and a unique textured wall design.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service

Explore the area

View in a map
Nieuwezijdsvoorburgwal 98-100, Amsterdam, 1012 SG
  • Place, Dam Square
    ‪3 min walk‬
  • Place, Madame Tussauds
    ‪4 min walk‬
  • Place, Anne Frank House
    ‪9 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

A large bed with white linens, a green upholstered headboard, and two wall-mounted sconces.

Deluxe Double Room, 1 King Bed

9.2 out of 10
Wonderful
(49 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

A hotel room with a large bed, a bedside table with a lamp, a small seating area with a bench, and a wall with a cactus shelf.

Deluxe Triple Room

9.8 out of 10
Exceptional
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

8.6 out of 10
Excellent
(11 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

A modern bedroom with a large bed, a TV mounted on the wall, and a unique textured wall design.

Deluxe Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Highlander

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service.
The Highlander offers 31 air-conditioned accommodations with tablet computers and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Highlander. During your stay, you're just a quick walk from Dam Square. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the overall condition of the property and the clean accommodations
  • Just a 4-minute walk from Dam Square and 6 minutes by foot from Madame Tussauds
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at The Highlander.

This Art Deco Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
The Highlander has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Designer stores
  • Shopping centre

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • High chair
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per stay
  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Nearby parking fee: EUR 30 per day (3281 ft away)
  • Late check-out fee: EUR 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property class

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Citadel Amsterdam
Citadel Hotel
Hotel Citadel
Hotel Citadel Amsterdam
Citadel Hotel Amsterdam
The Highlander Hotel
The Highlander Amsterdam
The Highlander Hotel Amsterdam

The Highlander Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 368 out of 575 reviews
Rating 8 - Good. 147 out of 575 reviews
Rating 6 - Okay. 41 out of 575 reviews
Rating 4 - Poor. 8 out of 575 reviews
Rating 2 - Terrible. 11 out of 575 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Deepu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and complimentary drink and snacks
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Libby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice range of options for breakfast. Brilliant complimentary refreshments available in the bar. Staff were lovely and very helpful
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was nice and had plenty of room for the 3 of us. Hotel staff were friendly and very helpful. Hotel was close to the train station and lots of restaurants. Transit was close by.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Aram

Liked: Cleanliness, staff & service, amenities
Great snacks and drinks in lobby
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with a delicious breakfast!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Very relaxed atmosphere with lovely, helpful staff. Perfect location to explore Amsterdam. The free snacks and coffee are a real bonus. I would highly recommend and wouldnt hesitate to stay there again.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Shalini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location. Very welcoming and quick checkin process, didn’t have to wait for the checkin time
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
Well appointed and nicely designed room in an excellent location. Friendly and attentive staff. Would recommend!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and even had cold water in refrigerator
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Niklas

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff, breakfast and room.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Salome

Liked: Staff & service
Small room, very dark with bathroom open on the room. Overall the place was clean but there is improvement to be made. Good location - close to the station.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good, room and bed very comfortable and complimentary drinks/nibbles were a great idea and welcomed especially in lieu of a fully stocked bar.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Staff were great but rooms could be cleaner.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Eimear

Good location. Says family friendly but not the most convenient because there’s steps down into the hotel and the microwave to sterilize bottles (they did kindly give me access to it) was in bits - very old and stank.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Atossa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Clean rooms, friendly staff, great location, amazing breakfast and access to coffee and drinks throughout the stay
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Bitten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, very nice hotel in the middel og everything. We walked all around Very friendly starf and free bar😄
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would go again.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was easily walked to from train station. Many restaurants and stores near by.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liza was absolutely AMAZING! She was kind and extremely knowledgeable. The hotel was beautiful and clean. The location is perfect!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in a great location, fabulous rooms (loved the colour-scheme for each floor), comfy bed, friendly and welcoming staff, nice breakfast 10/10
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality hotel with comfy beds, spacious rooms and helpful friendly staff. Great location. Easy walking distance to Centraal Station, Dam Square and Nine Streets district. Generous breakfast plus free coffee/drinks awaiting you after a long day out exploring.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at if you are visiting Amsterdam for the first time and want to stay close by the airport.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and comfortable hotel in a very convenient location close to transport links and attractions. Staff were very attentive & helpful, especially Liza. Would stay here again.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Kathi

Liked: Cleanliness, staff & service
Staff was exceptional! Our room was clean and cozy. Breakfast was super good.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Jun

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and very friendly staff.
Stayed 3 nights in Jul 2025