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Hotel Description

Our customers tell us that they enjoy the helpful staff at W Amsterdam. During your stay, you're just a quick walk from Madame Tussauds. Free WiFi in public areas, 5 restaurants and 2 bars are available. This 5-star hotel has 238 rooms over 5 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Enjoy Mediterranean cuisine at THE DUCHESS, one of the property's 5 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with body treatments, facials or manicures and pedicures at Away Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club
  • Guests have good things to say about the accommodation for the spaciousness and nice bathrooms
  • Steps from Royal Palace and The 9 Streets
  • Pets welcome for a fee (restrictions apply)

Room, 1 King Bed, Non Smoking, View (Cozy Exchange, Atrium View)

Bed Count 1 King Bed Maximum Occupancy 2 Max
€312* Per night/room 14 Apr - 15 Apr

Studio, 1 King Bed, Non Smoking (Studio Bank Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Loft, 1 Bedroom, Non Smoking (Marvelous Exchange, Bi-Level Loft)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fabulous Room, Room, 1 King Bed, Non Smoking, Canal View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Corner (Cool Corner Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Loft, 1 Bedroom, Non Smoking (Marvelous Bank, Bi-Level Loft)

Bed Count 1 King Bed Maximum Occupancy 2 Max

W Amsterdam ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for W Amsterdam

Everyone (13) Couples (1) Family (1)
4 out of 5

Posted by on 29 Jan 2020

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Comment from Hotel Management

21 Feb 2020 by Remco van Kamp

Hi there, Thank you for your review! All the best, Remco van Kamp - General Manager

5 out of 5
great service - food and drink was excellent. rooms lovely too.

Posted by on 15 Jun 2019

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3 out of 5

Posted by on 29 Jan 2019

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3 out of 5

Good location but that's it.

The welcome at the hotel was ok but the man at reception was patronising and condescending. A couple arrived after us and was greeted with a glass of champagne which we had to ask for, which seemed very inconvenient for him to do so. The room was claustrophobic wth no windows in the room at all ( not even in the bathroom). Beds not changed in 3 days we was there, had to get leave dirty glasses outside our room after 2 days of not being changed or collected. The breakfast was nice but again was spoken to like a child after I had asked for some butter and she walked away muttering under her breath. On her return I made her aware I looked for butter at the counter but there wasn't any there hence why I was asking she corrected me by letting me know it was actually the last piece of butter left at the buffet. We decided to use the spa on the last day. The jacuzzi didn't work so basically just a big hot bath, we found two half eaten rotten apples thrown behind a lounger and the other hot bath had black stones all floating around the bottom. Over rated wouldn't stay at another W because of this and would Highly NOT recommend this hotel.

Posted by , from East London on 28 Feb 2017

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5 out of 5

Amazing Stay!

Pros: Amazing Stay at the beautiful W Hotel, Staff could not do enough, excellent location, beautiful stylish rooms, we will be back!!
Cons: There was nothing i didnt like about the hotel :-)
Location: Great Location near Dam Square!

Posted by , from London on 15 Nov 2016

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5 out of 5
Top Mitarbeiter Rezeption , sauereres Hotel an top Lage

Posted by on 11 Nov 2019

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4 out of 5
Sehr nettes Personal, tolle Zimmer und sehr schönes Spa

Posted by on 10 Nov 2019

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4 out of 5

Posted by on 5 Nov 2019

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4 out of 5
Sehr gute Lage, Personal freundlich aber der Service lässt z.T. sehr zu wünschen übrig. Gute, komfortable Betten - allerdings hört man bis 02:00 die Musik der Lounge auf Ebene 6, wenn man im Haupthaus ist.

Posted by on 8 Jan 2019

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5 out of 5

Posted by on 7 Jan 2019

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Property Features

W Amsterdam offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. There are 4 meeting rooms available. A health club, a nightclub, and a rooftop terrace are also featured at the luxury W Amsterdam. Parking is available for a fee. This 5-star Amsterdam hotel is smoke free.

  • 238 guestrooms or units
  • 5 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars or lounges
  • Nightclub
  • Bar by the pool
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Amsterdam (ZYA-Amsterdam Central Station) (1.4 km / 0.9 mi)
  • Metro station: Dam Stop (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

W Amsterdam offers 238 forms of air-conditioned accommodation with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Espresso maker
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

THE DUCHESS – This fine-dining restaurant specialises in Mediterranean cuisine. Guests can enjoy drinks at the bar. 1-star Michelin rating. Reservations are required.

W Lounge – On-site rooftop bar. Open daily.

MR PORTER – This fine-dining restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

X BAR – On-site bar. Open daily.

THE BUTCHER – This restaurant specialises in international cuisine and serves brunch, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club.

Guests aged under 16 years old are not allowed in the swimming pool.

  • Health or beauty spa nearby

Spa Services

Away Spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must reserve access to the swimming pool and spa tubs located within the spa in advance. Access is limited to 2 hours.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 75 per pet, per day
  • Maximum 1 per room (weight limit: 44 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 16 years of age.
  • A 6.422 per cent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 35 per person (approximately)
  • Fee for in-room wired Internet: EUR 10 per 24-hour period (rates may vary)
  • Valet parking fee: EUR 60 per day
  • Pet fee: EUR 75 per pet, per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel W Amsterdam
  • W Amsterdam Hotel
  • W Amsterdam Amsterdam
  • W Amsterdam Hotel Amsterdam

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.