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Residence Inn By Marriott Boston Andover

3.0 star property

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Photo gallery for Residence Inn By Marriott Boston Andover

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Property amenity
Full-sized fridge, microwave, stovetop, dishwasher
Property amenity
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Hot tub
  • Pool
  • Pet-friendly

Explore the area

View in a map
500 Minuteman Rd, Andover, MA, 01810
  • Andover Country Club
    ‪7 min drive‬
  • Merrimack College
    ‪11 min drive‬
  • Philips Academy
    ‪12 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 2 Bedrooms (Hearing Accessible)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Studio, 1 Queen Bed with Sofa bed, Non Smoking

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, blackout curtains, iron/ironing board

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

1 bedroom, desk, blackout curtains, iron/ironing board

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, desk, blackout curtains, iron/ironing board

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

8.2 out of 10
Very good
(27 reviews)
  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

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Exterior

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About this property

Residence Inn By Marriott Boston Andover

Hotel in Andover with free breakfast and a 24-hour health club
Along with an outdoor pool, this smoke-free hotel has a 24-hour health club and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Change of towels is available on request.
Residence Inn By Marriott Boston Andover offers 120 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Residence Inn By Marriott Boston Andover. During your stay, you'll be close to Great Stone Dam. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include free grocery shopping service, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes tennis courts, a 24-hour gym, and basketball
  • Guests have great things to say about the overall condition of the property and the clean accommodations
  • 12 minutes by car from Canobie Lake Park and 6 minutes from Methuen Memorial Music Hall
  • Pets welcome for a fee
Residence Inn By Marriott Boston Andover offers its guests an outdoor pool, a 24-hour health club, and a hot tub. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 624 square feet (58 square meters) and includes conference space. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Residence Inn By Marriott Boston Andover. Free self parking is available.

This 3-star Andover hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Basketball
  • Hot tub
  • Outdoor pool
  • Tennis
  • Volleyball

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Tour and ticket assistance

Business services

  • 624 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from October 20 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0000670090
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Andover
Residence Inn Marriott Boston Aparthotel Andover
Residence Inn Marriott Boston Andover Aparthotel
Residence Inn Marriott Boston Andover
By Marriott Boston Andover
Residence Inn By Marriott Boston Andover Hotel
Residence Inn By Marriott Boston Andover Andover
Residence Inn By Marriott Boston Andover Hotel Andover

Residence Inn By Marriott Boston Andover Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 349 out of 680 reviews
Rating 8 - Good. 166 out of 680 reviews
Rating 6 - Okay. 88 out of 680 reviews
Rating 4 - Poor. 36 out of 680 reviews
Rating 2 - Terrible. 41 out of 680 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jolissa

My stay was awesome this is the first hotel I’ve been to where I can prepare my own meal and the environment was clean I loved it I’d definitely recommend
Stayed 3 nights in Jun 2025

2/10 Terrible

Fantasia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pool wasn’t available.
Stayed 1 night in Jun 2025

6/10 Okay

Sandy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
My stay was comfortable and the place was clean. The pool was down, which was a bummer since it was 87° outside. My check-in process was smooth, quick and seamless. My checkout process was interesting. There was nobone sitting at the front desk. The general manager was in her office. She yelled out “what can I help you with?” I told her I was just looking to check out. She nonchalantly told me to just leave my key there. Part of me enjoyed that too. However, I do think she could’ve been a bit more friendly about it.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Stayed 1 night in Jun 2025

6/10 Okay

Sopear

Stayed 2 nights in May 2025

6/10 Okay

Gary

One night stay for local wedding. The room (227) was extremely noisy appearing there was a generator system outside the window. Tough time sleeping. Carpeting was aged and frayed. Served the purpose for a few hours sleep.
Stayed 1 night in May 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a GREAT place to stay! Updated, clean and makes walking around Bar Harbor so easy. No need worrying about finding a public parking spot and paying for it.
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Serdar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bobby was the most rude person I have ever met , we complained about roaches on the first night asked to be moved and there was no other room after we packed up all of our stuff to be moved, and after that they had it out for us and Bobby kept calling and saying their receiving multiple complains about noise at 5pm and 6 pm on a Saturday afternoon and Sunday daytime, he called multiple times. My family and I were traveling Boston and this was the most normal priced hotel so we weren’t here very much only to sleep and get ready and leave again, also I have a 5 year old daughter. They sent someone up to complain that we’re being loud when the floors are paper thin and I can hear my husband talking though the floorboards . Bobby called yelling on the phone and was screaming at my mom in the front desk the second day in saying he would call the cops if we got complained on again and that there were multiple people Complaining. The only nice person was the manager and after she said that was unacceptable behavior and said she’d talk to Bobby there was no more complaints and she said there was in fact not multiple People complaining. . Bobby is the most unprofessional and disrespectful person I have ever seen as an assistant manager. If I owned a hotel he would’ve been gone a while ago.
Stayed 5 nights in May 2025

4/10 Poor

Nwabueze

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Breeanna H

Stayed 1 night in May 2025

10/10 Excellent

Jessica

Stayed 2 nights in May 2025

2/10 Terrible

Teri

Stayed 1 night in May 2025

6/10 Okay

Sonny

Stayed 2 nights in Apr 2025

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Pacifique

Liked: Staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Gross find some place else

Absolutely gross stains on the carpet the whole floor smelled like curry the tub had a ring around it. Soap dispenser in shower totally empty mold in bathroom…. Never again
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels like home

To be honest it was one of the best hotels I have stayed at. The inly hotel I have stayed at where I could cook my own meals instead of having to go out to eat. I definitely plan on staying again sometime.
Stayed 2 nights in Mar 2025

6/10 Okay

Garth

Stayed 4 nights in Mar 2025

8/10 Good

KELLY

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
The property was OK, dated furniture and amenities but the staff was absolutely wonderful and helpful. Bobby, Veronica and Frank couldn’t have been nicer and did everything in their power to rectify the problems we had. Property definitely needs to be updated, but the employees were great
Stayed 2 nights in Mar 2025

10/10 Excellent

Yia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, clean room excellent service
Stayed 1 night in Mar 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay if your looking for decent priced rooms. We were looking for a suite to have a full kitchen to cook and separate bedrooms. This met those needs. It does state there is a hot tub - but this is not open October - May (this was not listed on their website). There was no baking sheets to use the oven, and we did have pizza one night (some additional cooking supplies would have been nice). Otherwise, it was decent place to stay.
Stayed 3 nights in Feb 2025

8/10 Good

Sheena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious!
Stayed 1 night in Feb 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Cute
Stayed 1 night in Feb 2025